Subway
5320 10th Ave S, Great Falls
(406) 727-0633
Recent Reviews
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nobody even showed up for over 20 minutes.
11/12/2024 1:25 pm two women were working. Sandwich was prepared quickly. Didn't receive a napkin. Marinara meatball sandwiches can be a bit messy. Napkin dispenser next to the soda dispenser was completely empty.
Stood at the counter waiting to ask for napkins, but the two women were busy assembling sandwiches and didn't acknowledge me.
Placed the empty napkin dispenser on the counter by the cash register and retrieved paper towels from the restroom.
Came back to eat and within the next 15 minutes there were several moments when there were no customers in line, yet neither employee refilled the napkin dispenser and returned it to the lobby. Matter of fact, one of the women took her purse, jacket and left.
Every customer in line after me who didn't get their order to go had to go back to the counter and ask for napkins.
Some people shouldn't work in the food, hospitality or retail industry.
I did a online order tonight for that's six sandwichest, I am missing one of my 6 in sandwich and I did not get my double meet on two of them but was charge for it not to happy. I also try callinging no one pick up so I left a voiceml mail as will
I usually get a sandwich after shopping and this place never disappoints. The smell of the fresh baked bread fills Walmart and lures me in every time. Sara the manager has really turned this place around and is always so friendly. I will drive the extra few miles for this location because of how friendly she is, she’s also not bad to look at ?
Atmosphere: 5
Food: 5
Service: 5
I ordered online came in when it said it was ready. There was 1 couple in line and that was it. The guy working on their food said he would get it right away. I had some other shopping to do. So i did that and came back 30mins later. He was still working on the same couple and the line now had 3 people and afew waiting for online orders. Another guy came out and did online orders. He proceeded to do the online order that was after mine and then started mine and then walked to the back for about 10mins. At this point it had been an hour and i pissed so i said something. Then the other guy finally started finishing my online order. But he started doing it wrong he toasted them and 1 wasnt suppose to be toasted. So i said something and he restarted. Finally i got my food. And left, when u got home my GF then told me her order was wrong they forgot cheese and condoments. I am beyond pissed and would tell you all to not go to this establishment. Not worth your time.
Atmosphere: 1
Food: 1
Service: 1
Get this one guy some help during lunch time. I waited 20min and watched 8 people walk off.
Atmosphere: 4
Food: 4
Service: 1
Don’t even bother with this place or any subway at all in this town. They have gone way down hill. Always messing up sandwiches never prepped enough food. Says they are out of stuff when clearly can see items. Stores closing early then when they are supposed to. Subway will not get my money anymore. I’ve tried being patience and kind to the workers and trying different subways and different times but same issues. The owners really need to get there stores under control.
Atmosphere: 1
Food: 1
Service: 1
I work at Walmart and there was a mess on the tables on my break at 10 am and it was still there on my last break at 3pm. I ordered food and the long haired guy with glasses didn’t even bother to put gloves on. I was so grossed out and i was to shocked to even say anything. Usually have a pleasant experience but today was not that kind of day. :(
Atmosphere: 1
Food: 1
Service: 1
Worker did not look at me or even greet me as I stood there. She flat out ignored me. I tried getting her attention and she still ignored me. Worst customer service I've ever had.
Service: 1
Love this
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Italian B M T, Oatmeal Raisin, Supreme Meats, The Beast
Restaurantji Recommends
Service was very slow and they forgot to cut my pizza.
Atmosphere: 2
Food: 3
Service: 1
Stale bread of which they offered only two choices. Don't advertise as fresh if you can't offer it!
Atmosphere: 3
Food: 1
Service: 5
I'd have a better experience stabbing myself in the eye with a nail!!!!!!!!!!
Atmosphere: 1
Food: 4
Service: 2
Watch the guy on shift tonight sit on the prep table for two hours playing on his phone and biting his nails big turn away for me
The lady working had an awful attitude I believe the name was Desiree, huffed about us ordering a pretzel even though we just ordered one sandwich and the pretzel so not sure what she was upset about. Tables weren’t clean awful service as a whole I hope she has a better day after making everyone else’s worse.
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