McDonald's
1901 Prospect Ave, Helena
(406) 442-5252
Recent Reviews
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It's what you would expect for McDonald's food but the people working keep a pretty pleasant atmosphere when inside.
Atmosphere: 4
Food: 3
Service: 4
25 minute wait in the drive thru with 7 cars in front of me. Fast food is now slow cold missing food. All for a $5 McDouble meal deal thats cold. The new owners are pathetic at both locations in Helena.
Atmosphere: 1
Food: 1
Service: 1
We came in to sit down and eat and the one blonde lady kept yelling instructions to the rest of the employees in the back the entire time we were there.
Atmosphere: 1
Food: 3
Service: 1
They always out of something or they mess up the order whether it's missing a sauce napkins occasionally i ask for a straw or a napkins that they forget to put in the bag and they scoffed okay well do your job right the first time
Atmosphere: 3
Food: 3
Service: 1
Waited 10 min in line for them to take my order (this location prioritizes doordash and delivery over their in house customers apparently). They have very young employees running the register for your order which is fine but they are very nervous. Food was fine but their fountain machine was broken and every table was dirty from the previous person eating there. To get a refill on your drink, they have to refill it behind the counter because their fountain machine is broken. Took them 10min to recognize me because they were again focusing on door dash and deliveries over their in house customer. If you want quality service inside, just go to the one on north montana cause this one will disappoint you.
Atmosphere: 3
Food: 4
Service: 2
Used the deal coupons in the app. Mobile curbside pickup was easy and fast.
Atmosphere: 5
Food: 5
Service: 5
Used the drive thru to get chicken nuggets for my trip. Service was fine,and fairly quick. The chicken nuggets were hot, but seemed stale and tasted old.
Food: 3
Service: 4
My order of 1 fillet of fish and 1 big mac (sandwich only) totaled $12.74. Both sandwich containers looked as though the ingredients had been thrown in the boxes. A total mess. I couldn't even pick up the big Mac sandwich without it coming apart. This is my last visit to a McDonald's
They honestly just cannot get a full order correct ever. Whether it be the sandwich, the drink, or just getting the right order itself. Both delivery through Uber Eats as well as in the drive through. Surprisingly the other location is actually WAY better.
Food: 1
Service: 1
Mcdonald here is a good spot.
Kid-friendliness: Kids love it here.
Recommended dishes: Breakfast Egg Mcmuffin, Mcchicken, Hot Caramel Sundae, Apple Pie, Sausage, Double Quarter Pounder with Cheese, Cheeseburger, Hamburger Happy Meal, Big Mac, Chocolate Chip Cookie, French Fries, Mcdouble, Chicken Mcnuggets, Quarter Pounder Hamburger, Sausage Mcgriddles, Sausage Biscuit
Restaurantji Recommends
Could not get them to understand how to not put cheese on a burger. 2 times I have ordered a #3 with meat and mustard only, I get no buns
Atmosphere: 2
Food: 1
Service: 1
My fiance order online a big Mac meal and the patty was absolutely frozen and rotten smelling Meade my fiance sick and also had bugs in it and fries were un unedble and dried out would nor recommend going here.
Atmosphere: 1
Food: 1
Service: 1
Quick service
Atmosphere: 4
Food: 4
Service: 4
Our family did not have a great experience and the manager (Robert) went above and beyond to make it right! Thanks so much! We will forsure be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger Happy Meal, French Fries
The kiosk wasn't displaying breakfast anymore by 10.59. One of the employees picked up on me wanting breakfast and still served me what I wanted. Really makes your day when you sense that staff is happy to help you as good as they can.
Atmosphere: 5
Food: 5
Service: 5
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