Service is always great in the drive-through. I have not personally been inside, but I would assume the service is just as good. Food is always good and never disappoints.
Atmosphere: 5
Food: 5
Service: 5
Stephen J Mest
My recent, and I assure you, final, visit to your establishment transcended mere disappointment, it was an exercise in witnessing the systematic decay of service standards and culinary integrity. This is not a casual dining experience, it is a profound testament to managerial negligence and employee apathy. Upon entering, the front-of-house staff presented an immediate and arresting lack of professionalism. Their demeanor was not merely indifferent it was actively disrespectful, bordering on insolent. The transactional exchange required to place an order felt less like a service interaction and more like an imposition on their leisure time. The fundamental tenets of hospitality appear to be utterly foreign to your counter personnel. It was astonishing to observe what appeared to be managers actively performing the basic duties of their subordinate staff...a clear indication of an unmotivated, untrained, or perhaps simply absent workforce, rap music was heard when receiving my food, which was cold in the center as well.
Atmosphere: 1
Food: 1
Service: 1
David Brissette
Place is a rip off! 15 bucks for a small drink and a half a salad. Save your money and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Lola Montez
Went in for the first time on Veteran's Day. Had to remind the employee to add the discount, and she didn't know how to spell my name so she just chose something similar. New company. Same useless employees like everywhere else. This town sucks.
Atmosphere: 1
Food: 1
Service: 1
Braiden Ranstrom
Cold sandwich (supposed to be hot), stale cookie, had to walk behind counter to get my own drink cup 😐 very mid
Atmosphere: 3
Food: 1
Service: 1
Jonathon Davis
Amazing food Awesome Customer Service
Atmosphere: 5
Food: 5
Service: 5
S. Arc
Don’t go here in the morning before work unless you want to be late. One car in front of me and it took almost 20 minutes
Atmosphere: 1
Food: 1
Service: 1
Google User
It's expensive but the food is always good and tastes so much healthier than traditional fast food. I usually get the cheddar brocoli soup, a smoothie, and the toasted garden caprese. All three are consistently delicious and the soup and sandwhich both come with sides. I would say the fillings for the sandwiches are small, but I make that sacrifice because the food tastes good and I don't feel guilty eating it. I've also seen them donate to the helena food share. I sometimes volunteer and have put their baked goods on the shelves more than once! I'm happy to have a panera here in Helena.
Atmosphere: 5
Food: 5
Service: 5
RANGER DANGER
This was my first time here. The sandwich and soup I had was good, but they are pricey. I still want to come back.
Atmosphere: 5
Food: 5
Service: 5
Sue Sapien
We came in with a bus load of kids and they were quick, accommodating, patient, and delicious.
Worst samwhich iv had in some time, not to mention the price. Will not go back
Atmosphere: 3
Food: 1
Service: 3
CE StoneCreations
Great for us as frequent travelers. This location has efficient, friendly employees. We sometimes visit just before closing and the service is just as pleasant & food is just as good at 830pm as it is at lunchtime. Great crew!
Atmosphere: 5
Food: 5
Service: 5
M.M. Backus
Food is pretty good, healthier than most drive-thrus but I'm really tired of hearing the managers talk down to, berate and/or yell at staff. The window is open lady, I we can all hear you. It's getting weird.
Service is always great in the drive-through. I have not personally been inside, but I would assume the service is just as good. Food is always good and never disappoints.
Atmosphere: 5
Food: 5
Service: 5
My recent, and I assure you, final, visit to your establishment transcended mere disappointment, it was an exercise in witnessing the systematic decay of service standards and culinary integrity. This is not a casual dining experience, it is a profound testament to managerial negligence and employee apathy. Upon entering, the front-of-house staff presented an immediate and arresting lack of professionalism. Their demeanor was not merely indifferent it was actively disrespectful, bordering on insolent. The transactional exchange required to place an order felt less like a service interaction and more like an imposition on their leisure time. The fundamental tenets of hospitality appear to be utterly foreign to your counter personnel. It was astonishing to observe what appeared to be managers actively performing the basic duties of their subordinate staff...a clear indication of an unmotivated, untrained, or perhaps simply absent workforce, rap music was heard when receiving my food, which was cold in the center as well.
Atmosphere: 1
Food: 1
Service: 1
Place is a rip off! 15 bucks for a small drink and a half a salad. Save your money and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Went in for the first time on Veteran's Day. Had to remind the employee to add the discount, and she didn't know how to spell my name so she just chose something similar. New company. Same useless employees like everywhere else. This town sucks.
Atmosphere: 1
Food: 1
Service: 1
Cold sandwich (supposed to be hot), stale cookie, had to walk behind counter to get my own drink cup 😐 very mid
Atmosphere: 3
Food: 1
Service: 1
Amazing food Awesome Customer Service
Atmosphere: 5
Food: 5
Service: 5
Don’t go here in the morning before work unless you want to be late. One car in front of me and it took almost 20 minutes
Atmosphere: 1
Food: 1
Service: 1
It's expensive but the food is always good and tastes so much healthier than traditional fast food. I usually get the cheddar brocoli soup, a smoothie, and the toasted garden caprese. All three are consistently delicious and the soup and sandwhich both come with sides. I would say the fillings for the sandwiches are small, but I make that sacrifice because the food tastes good and I don't feel guilty eating it. I've also seen them donate to the helena food share. I sometimes volunteer and have put their baked goods on the shelves more than once! I'm happy to have a panera here in Helena.
Atmosphere: 5
Food: 5
Service: 5
This was my first time here. The sandwich and soup I had was good, but they are pricey. I still want to come back.
Atmosphere: 5
Food: 5
Service: 5
We came in with a bus load of kids and they were quick, accommodating, patient, and delicious.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is so good
Atmosphere: 5
Food: 5
Service: 5
Worst samwhich iv had in some time, not to mention the price. Will not go back
Atmosphere: 3
Food: 1
Service: 3
Great for us as frequent travelers. This location has efficient, friendly employees. We sometimes visit just before closing and the service is just as pleasant & food is just as good at 830pm as it is at lunchtime. Great crew!
Atmosphere: 5
Food: 5
Service: 5
Food is pretty good, healthier than most drive-thrus but I'm really tired of hearing the managers talk down to, berate and/or yell at staff. The window is open lady, I we can all hear you. It's getting weird.
Atmosphere: 3
Food: 4
Service: 3
Friendly staff.
Atmosphere: 4
Food: 4
Service: 4
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