“You may wonder why the weird star rating. I'll explain. I came through here when I was visiting on business. I decided to grab food for myself, my wife, and my daughter, who were willing to wait 1.5 hours for me to drive it back to Bozeman from Helena and eat it cold. I ordered & like an idiot did not check the bags. I was halfway back when I decided to eat mine and realized many items were not in the bag. I also failed to get a receipt, so I was not hopeful I would get anywhere calling the store. My wife decided to call, and the manager was great. He has her some questions to which she was able to give him the name on the order, most of what was ordered, the approximate price & that I paid in cash. He was able to locate it and apologized for the staffs failure. We had ordered 2 - Combo Meals, a 5 Piece Tender Entree, & 2 deserts. The order I received was 2 sandwiches entrees only without any fries, 2 drinks, 2 deserts, and the sauce for the tenders without the tenders. The manager assured her that he was going to mail her a coupon for the food we did not receive since I was not turning around to go back to Helena just for food. I have a business in Helena, so I am there often enough that we will return again. Slim Chickens is great food. The chicken sandwiches, no matter which one, are all delicious. The Mason jar deserts are also great, and they have new flavors to choose from on a rotating basis. Every company has off days so I don't let a mistake influence me to leave a negative review off this one bad day but I'll update my review after future visits & to keep updated on the end outcome & things were rectified by the manager as promised.Parking: There is numerous parking places & there rarely filled to half capacity. They have double drive through speakers so the line moves quickly as well.“
“You may wonder why the weird star rating. I'll explain. I came through here when I was visiting on business. I decided to grab food for myself, my wife, and my daughter, who were willing to wait 1.5 hours for me to drive it back to Bozeman from Helena and eat it cold. I ordered & like an idiot did not check the bags. I was halfway back when I decided to eat mine and realized many items were not in the bag. I also failed to get a receipt, so I was not hopeful I would get anywhere calling the store. My wife decided to call, and the manager was great. He has her some questions to which she was able to give him the name on the order, most of what was ordered, the approximate price & that I paid in cash. He was able to locate it and apologized for the staffs failure. We had ordered 2 - Combo Meals, a 5 Piece Tender Entree, & 2 deserts. The order I received was 2 sandwiches entrees only without any fries, 2 drinks, 2 deserts, and the sauce for the tenders without the tenders. The manager assured her that he was going to mail her a coupon for the food we did not receive since I was not turning around to go back to Helena just for food. I have a business in Helena, so I am there often enough that we will return again. Slim Chickens is great food. The chicken sandwiches, no matter which one, are all delicious. The Mason jar deserts are also great, and they have new flavors to choose from on a rotating basis. Every company has off days so I don't let a mistake influence me to leave a negative review off this one bad day but I'll update my review after future visits & to keep updated on the end outcome & things were rectified by the manager as promised.Parking: There is numerous parking places & there rarely filled to half capacity. They have double drive through speakers so the line moves quickly as well.“