Long wait and cashier was not a very pleasant lad.
Atmosphere: 2
Food: 3
Service: 1
Dustie McCutcheon
Ok Livingston, the DQ got me again! I went in again tonight, Ordered a Chicken Strip sandwich combo, with Large Onion Rings and Large Shake. The original combo is 11.99 and they charge outrageously for upgrades so when he told me on the upper side of $19 I wasn’t surprised. But then I got in my car and I could smell fries so I looked in the bag and sure enough fries. So I went back in and asked him if he rung up Onion Rings and he checks the screen and said no. So I asked, “So it’s $8 to upgrade to a shake?” You do realize the full price of a shale is $8! SO why would the upgrade be the full price? So Apparently at this DQ it’s cheaper to just take the combo and just buy the extra item. LOL I would have left with a drink and a shake. Make no sense, I am in food management and the typical NORMAL way upgrades are supposed to be is just the difference in the upgraded item. IE just so maybe I can educate someone. If the shake is $8 and the drink is $3 then the upgrade charge would be $5 in a NORMAL restaurant. Sometimes even a little less than that, so that you can encourage upgrades, Not discourage them! LOL Maybe someday I will learn. Oh and BTW for everyone’s information, It comes with ONE chicken strip that covers 1/2 the sandwich.
Atmosphere: 1
Food: 1
Service: 1
Aaron
The variable menus based on location was weird for me. I am from Texas and the options on the tx dq menu are far superior. The ice cream here is fine. I have yet to have a good burger and I've had almost the whole menu by now. So far the chicken basket is adequate but the gravy is always too runny. Where's the dude? You guys dont like chicken fried steak sandwiches up here? The menu is literally all the same burger with different names none of them good.
Atmosphere: 4
Food: 2
Service: 5
Marilyn Kober
We ordered 2 fish sandwiches which were pictured on the sign as a square patty of breaded fish that completely covered the bun. That’s not what we got though. Their “fish sandwiches” were a greasy, skinny battered piece of fish that didn’t even cover half of the bun for $9.99 each.
Atmosphere: 1
Food: 1
Service: 2
Jim Canelo
Long long waits for a soft pull cone
Atmosphere: 2
Service: 2
Kevin Neal
The food is hit or miss. Props to the girl for telling the dude to toss out the old bag.
Atmosphere: 3
Food: 3
Service: 1
Anne Martin
Food is good. Didn't quite understand why we couldn't drive thru with a small trailer and we took up alot of space parking and going in so be forwarned if you are pulling something and want to go to this DQ.
The workers here and incredibly rude and stuck up. I was at the drive thru window and handed the girl cash and a gift card because I was splitting the cost with someone. She proceeded to roll her eyes at me and didn’t say a word. 2 minutes later she handed back my gift card, and the cash I had given her. She put the ENTIRE amount on my gift card rather than splitting it with the cash like I had asked her to. Afterwards, she handed me the wrong drink that I did not order. I politely said I did not order that and corrected her on what I wanted. She again didn’t say a word and after she took the drink back I could see her laughing and talking with her other coworkers right afterwards. It was overall a really bad experience and I will never understand treating people that way. I get that working in customer service can be very stressful but I was nothing but polite to this girl and didn’t deserve to be treated this way. I used to come to this location almost every single day but I will no longer be returning here. I will go to the dairy queen in Bozeman instead. So disappointed. Tell your employees to treat people with more kindness.
Atmosphere: 1
Food: 2
Service: 1
James McCutcheon
I don’t know why I keep falling for this place. They are way overpriced and the portions are small. It is not like a Dairy Queen should be because I am from where the Dairy Queen’s are. The chicken strips are processed and frozen and tiny not homemade and crispy like they should be. I just went in and got a popcorn shrimp basket and please see the attached picture. I’ve literally got like 20 shrimp pieces for $11.49 and a little bit of cheese string fries. If you upgrade your combo here they charge you the full price of the drink when you upgrade instead of just the difference in price the pricing system in this location is really jacked up. I’m very unsatisfied with this meal tonight. I paid $25 and I have probably less than a half a pound of food total.
Atmosphere: 1
Food: 1
Service: 3
Grant Soliday
It was 40 dollars for 2 meals that took 30 min to get and it was nasty
Atmosphere: 1
Food: 1
Service: 1
Travis K
Food was good. The employees were happy and helpful. Parking was difficult because we arrived at lunchtime. It was a good experience.
Atmosphere: 5
Food: 5
Service: 5
Marci Yamasaki
Might be the slowest Dairy Queen on the face of the planet. After waiting 15 minutes for 1 cone, 1 sundae, and a blizzard, when asked where our order was they didn’t even have it on their board. They charged our card and didn’t know how to refund us.
they dont have pretzel sticks.
Long wait and cashier was not a very pleasant lad.
Atmosphere: 2
Food: 3
Service: 1
Ok Livingston, the DQ got me again! I went in again tonight, Ordered a Chicken Strip sandwich combo, with Large Onion Rings and Large Shake. The original combo is 11.99 and they charge outrageously for upgrades so when he told me on the upper side of $19 I wasn’t surprised. But then I got in my car and I could smell fries so I looked in the bag and sure enough fries. So I went back in and asked him if he rung up Onion Rings and he checks the screen and said no. So I asked, “So it’s $8 to upgrade to a shake?” You do realize the full price of a shale is $8! SO why would the upgrade be the full price? So Apparently at this DQ it’s cheaper to just take the combo and just buy the extra item. LOL I would have left with a drink and a shake. Make no sense, I am in food management and the typical NORMAL way upgrades are supposed to be is just the difference in the upgraded item. IE just so maybe I can educate someone. If the shake is $8 and the drink is $3 then the upgrade charge would be $5 in a NORMAL restaurant. Sometimes even a little less than that, so that you can encourage upgrades, Not discourage them! LOL Maybe someday I will learn. Oh and BTW for everyone’s information, It comes with ONE chicken strip that covers 1/2 the sandwich.
Atmosphere: 1
Food: 1
Service: 1
The variable menus based on location was weird for me. I am from Texas and the options on the tx dq menu are far superior. The ice cream here is fine. I have yet to have a good burger and I've had almost the whole menu by now. So far the chicken basket is adequate but the gravy is always too runny. Where's the dude? You guys dont like chicken fried steak sandwiches up here? The menu is literally all the same burger with different names none of them good.
Atmosphere: 4
Food: 2
Service: 5
We ordered 2 fish sandwiches which were pictured on the sign as a square patty of breaded fish that completely covered the bun. That’s not what we got though. Their “fish sandwiches” were a greasy, skinny battered piece of fish that didn’t even cover half of the bun for $9.99 each.
Atmosphere: 1
Food: 1
Service: 2
Long long waits for a soft pull cone
Atmosphere: 2
Service: 2
The food is hit or miss. Props to the girl for telling the dude to toss out the old bag.
Atmosphere: 3
Food: 3
Service: 1
Food is good. Didn't quite understand why we couldn't drive thru with a small trailer and we took up alot of space parking and going in so be forwarned if you are pulling something and want to go to this DQ.
Atmosphere: 3
Food: 4
Service: 3
Blaze work there
Food: 5
Small place, older DQ. Good food and service.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
The workers here and incredibly rude and stuck up. I was at the drive thru window and handed the girl cash and a gift card because I was splitting the cost with someone. She proceeded to roll her eyes at me and didn’t say a word. 2 minutes later she handed back my gift card, and the cash I had given her. She put the ENTIRE amount on my gift card rather than splitting it with the cash like I had asked her to. Afterwards, she handed me the wrong drink that I did not order. I politely said I did not order that and corrected her on what I wanted. She again didn’t say a word and after she took the drink back I could see her laughing and talking with her other coworkers right afterwards. It was overall a really bad experience and I will never understand treating people that way. I get that working in customer service can be very stressful but I was nothing but polite to this girl and didn’t deserve to be treated this way. I used to come to this location almost every single day but I will no longer be returning here. I will go to the dairy queen in Bozeman instead. So disappointed. Tell your employees to treat people with more kindness.
Atmosphere: 1
Food: 2
Service: 1
I don’t know why I keep falling for this place. They are way overpriced and the portions are small. It is not like a Dairy Queen should be because I am from where the Dairy Queen’s are. The chicken strips are processed and frozen and tiny not homemade and crispy like they should be. I just went in and got a popcorn shrimp basket and please see the attached picture. I’ve literally got like 20 shrimp pieces for $11.49 and a little bit of cheese string fries. If you upgrade your combo here they charge you the full price of the drink when you upgrade instead of just the difference in price the pricing system in this location is really jacked up. I’m very unsatisfied with this meal tonight. I paid $25 and I have probably less than a half a pound of food total.
Atmosphere: 1
Food: 1
Service: 3
It was 40 dollars for 2 meals that took 30 min to get and it was nasty
Atmosphere: 1
Food: 1
Service: 1
Food was good. The employees were happy and helpful. Parking was difficult because we arrived at lunchtime. It was a good experience.
Atmosphere: 5
Food: 5
Service: 5
Might be the slowest Dairy Queen on the face of the planet. After waiting 15 minutes for 1 cone, 1 sundae, and a blizzard, when asked where our order was they didn’t even have it on their board. They charged our card and didn’t know how to refund us.
Service: 1
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