Aimee B was extremely rude to us. She never said a word or even managed a smile and tossed our food at us. I have been going to the DQ for 25 years, this was the worst experience so far.
Atmosphere: 2
Food: 5
Service: 1
Christopher “BeKind” M
I went to the drive-through and they were laughing through the microphone the entire time I was ordering, and by time, I finally picked up my order. The lady literally threw the bag through the window at me, even though I thanked her for my order without her, saying a single word to me. What a joke. The non response from management or ownership should give you a pretty good idea of how well this place is run when you call. I went to talk management only to find teenagers giggling and laughing! Let’s see how far that gets you 😂 remember this when you giggling teenagers cost you your job hehehe
Atmosphere: 1
Food: 2
Service: 1
Dan Redd
Food is good and love the tenders
Jonah Holden
Good stuff man
Atmosphere: 5
Food: 5
Service: 5
Shane Madson
If your bussines doesn't want bussines from tourists just put a sign up !
Atmosphere: 1
Food: 1
Service: 5
shawna kugler-ohman
Ordered a medium hot fudge and marshmallow SUNDAE and was handed a blizzard. Then she proceeds to tell me I said blizzard. Um, no ma'am I did not, Ive never ordered that before and I know I would never say blizzard. Then to correct it she hands me a small sundae. Yep.
Service: 3
Penny Willyerd
Very clean ,friendly professional staff .
Atmosphere: 5
Food: 5
Service: 5
Felton Deborah
We come here every time we pass through town on way to Yellowstone. Great service we always get a blizzard which has always been made great!
Atmosphere: 5
Food: 5
Service: 5
Floyd Baptiste
Disrespectful some people have been waiting here for 42 min for there orders. Screwing up orders getting them right. Not even apologetic about it
Atmosphere: 1
Food: 3
Service: 1
Jeannie Paquette
One cook on the grill at rush hour dinnertime! The manager could not delegate tasks and three teenagers stood around and watched while the irate customers piled up. The teenagers were rude when asked where the food was, the manager was not willing to refund $ so customers cud leave. Spent $50 and let’s hope I don’t get food poisoning. Horrible service!!!!
I went to the restaurant to place a quick order. There was a line of about five people, and they quickly took their order. When it was my turn to order the Young man working the counter just turned and left after waiting a few minutes I realized I don’t have time to wait and I left.
There was about six people waiting to receive their orders.
The lighting seemed dingy and was a general feel that The restaurant was dirty.
Atmosphere: 2
Service: 1
Ali B
they dont have pretzel sticks.
Lilly Y
Long wait and cashier was not a very pleasant lad.
Atmosphere: 2
Food: 3
Service: 1
Dustie McCutcheon
Ok Livingston, the DQ got me again! I went in again tonight, Ordered a Chicken Strip sandwich combo, with Large Onion Rings and Large Shake. The original combo is 11.99 and they charge outrageously for upgrades so when he told me on the upper side of $19 I wasn’t surprised. But then I got in my car and I could smell fries so I looked in the bag and sure enough fries. So I went back in and asked him if he rung up Onion Rings and he checks the screen and said no. So I asked, “So it’s $8 to upgrade to a shake?” You do realize the full price of a shale is $8! SO why would the upgrade be the full price? So Apparently at this DQ it’s cheaper to just take the combo and just buy the extra item. LOL I would have left with a drink and a shake. Make no sense, I am in food management and the typical NORMAL way upgrades are supposed to be is just the difference in the upgraded item. IE just so maybe I can educate someone. If the shake is $8 and the drink is $3 then the upgrade charge would be $5 in a NORMAL restaurant. Sometimes even a little less than that, so that you can encourage upgrades, Not discourage them! LOL Maybe someday I will learn. Oh and BTW for everyone’s information, It comes with ONE chicken strip that covers 1/2 the sandwich.
Atmosphere: 1
Food: 1
Service: 1
Aaron
The variable menus based on location was weird for me. I am from Texas and the options on the tx dq menu are far superior. The ice cream here is fine. I have yet to have a good burger and I've had almost the whole menu by now. So far the chicken basket is adequate but the gravy is always too runny. Where's the dude? You guys dont like chicken fried steak sandwiches up here? The menu is literally all the same burger with different names none of them good.
Aimee B was extremely rude to us. She never said a word or even managed a smile and tossed our food at us. I have been going to the DQ for 25 years, this was the worst experience so far.
Atmosphere: 2
Food: 5
Service: 1
I went to the drive-through and they were laughing through the microphone the entire time I was ordering, and by time, I finally picked up my order. The lady literally threw the bag through the window at me, even though I thanked her for my order without her, saying a single word to me. What a joke. The non response from management or ownership should give you a pretty good idea of how well this place is run when you call. I went to talk management only to find teenagers giggling and laughing! Let’s see how far that gets you 😂 remember this when you giggling teenagers cost you your job hehehe
Atmosphere: 1
Food: 2
Service: 1
Food is good and love the tenders
Good stuff man
Atmosphere: 5
Food: 5
Service: 5
If your bussines doesn't want bussines from tourists just put a sign up !
Atmosphere: 1
Food: 1
Service: 5
Ordered a medium hot fudge and marshmallow SUNDAE and was handed a blizzard. Then she proceeds to tell me I said blizzard. Um, no ma'am I did not, Ive never ordered that before and I know I would never say blizzard. Then to correct it she hands me a small sundae. Yep.
Service: 3
Very clean ,friendly professional staff .
Atmosphere: 5
Food: 5
Service: 5
We come here every time we pass through town on way to Yellowstone. Great service we always get a blizzard which has always been made great!
Atmosphere: 5
Food: 5
Service: 5
Disrespectful some people have been waiting here for 42 min for there orders. Screwing up orders getting them right. Not even apologetic about it
Atmosphere: 1
Food: 3
Service: 1
One cook on the grill at rush hour dinnertime! The manager could not delegate tasks and three teenagers stood around and watched while the irate customers piled up. The teenagers were rude when asked where the food was, the manager was not willing to refund $ so customers cud leave. Spent $50 and let’s hope I don’t get food poisoning. Horrible service!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went to the restaurant to place a quick order. There was a line of about five people, and they quickly took their order. When it was my turn to order the Young man working the counter just turned and left after waiting a few minutes I realized I don’t have time to wait and I left.
There was about six people waiting to receive their orders.
The lighting seemed dingy and was a general feel that The restaurant was dirty.
Atmosphere: 2
Service: 1
they dont have pretzel sticks.
Long wait and cashier was not a very pleasant lad.
Atmosphere: 2
Food: 3
Service: 1
Ok Livingston, the DQ got me again! I went in again tonight, Ordered a Chicken Strip sandwich combo, with Large Onion Rings and Large Shake. The original combo is 11.99 and they charge outrageously for upgrades so when he told me on the upper side of $19 I wasn’t surprised. But then I got in my car and I could smell fries so I looked in the bag and sure enough fries. So I went back in and asked him if he rung up Onion Rings and he checks the screen and said no. So I asked, “So it’s $8 to upgrade to a shake?” You do realize the full price of a shale is $8! SO why would the upgrade be the full price? So Apparently at this DQ it’s cheaper to just take the combo and just buy the extra item. LOL I would have left with a drink and a shake. Make no sense, I am in food management and the typical NORMAL way upgrades are supposed to be is just the difference in the upgraded item. IE just so maybe I can educate someone. If the shake is $8 and the drink is $3 then the upgrade charge would be $5 in a NORMAL restaurant. Sometimes even a little less than that, so that you can encourage upgrades, Not discourage them! LOL Maybe someday I will learn. Oh and BTW for everyone’s information, It comes with ONE chicken strip that covers 1/2 the sandwich.
Atmosphere: 1
Food: 1
Service: 1
The variable menus based on location was weird for me. I am from Texas and the options on the tx dq menu are far superior. The ice cream here is fine. I have yet to have a good burger and I've had almost the whole menu by now. So far the chicken basket is adequate but the gravy is always too runny. Where's the dude? You guys dont like chicken fried steak sandwiches up here? The menu is literally all the same burger with different names none of them good.
Atmosphere: 4
Food: 2
Service: 5
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