Just stopped by here on my way out of town to the KOA. Got back to my cabin, only to find that, of the 4 meals that I ordered and paid 44 dollars for, they shorted me two entire meals. Thanks.
Service: 1
SA K
Pathetic people and pathetic customer service. We had placed an order online, 4 value lunch boxes for 4 people, through their website which took the payment twice for the exact same order within the same minute. I wasn't notified during the payment process or even after the completion. When we went for pickup, firstly it wasn't ready on time. Then they started our order 6 mins after the promised time. One of the associates came to us to confirm the order and told us they are starting it. 10 mins later when it was ready we were surprised to see exact same order in 2 big bags. When we asked they told us we had ordered it twice. Why did you not confirm with us when you came to us if it was 2 orders? You confirmed 4 lunch boxes not 8. This is when we came to know they had charged us twice. More over all the items were dumped in 2 big brown bags and not separate as per the lunch boxes. We refused 2nd bag and asked for refund for that as it was there website's error. They said sorry it's too late. When asked to call the supervisor the associate said he was the supervisor. No name tags, no supervisor tag and refusing to understand the issue! Clearly no sense of business or customer service. No sense of how to pack food! Are the people working at this place, really fit for the job or is it because you couldn't find any other job you are just doing time pass here. Does the company take a look at the ratings and try to guage why it's low? Pathetic experience.
Atmosphere: 1
Food: 1
Service: 1
Alexx Kovacevich
Y'all don't understand how great it is to encounter this bastion, this oasis, after being stuck in Yellowstone for 2 months
Atmosphere: 5
Food: 5
Service: 5
Linda Best
The tacos are so small nothing hardly at all now! We asked for extra onions in a burrito 3 different times now and one little piece was found. Fiesta potatoes were less than half from the last times we have shad it.
Atmosphere: 2
Food: 1
Service: 3
Nancy Yetter
After entering my order on the kiosk screen, I waited 20 minutes for my order. I probably wouldn’t have gotten it then but the man in front of me asked for the manager. The staff only waited on the drive-thru orders. The nacho chips were the worst taste and texture I have ever tasted. I would never order food from this place again!
Atmosphere: 1
Food: 1
Service: 1
Zac Eagan
This may be my favorite Tbell ever. The entire staff is always super friendly and helpful. The food is always on par with my expectations. I also feel comfortable having breakfast and sending emails in the dine in area.
Atmosphere: 5
Food: 5
Service: 5
Robin Lemmon
Everything was fine, except you do not give your order to a person you have to put it in on the computer🙄
Atmosphere: 5
Food: 5
Service: 1
cox Scott
Been driving for about 7 hours. Just wanted to gab something quick and take a nap. Lady was very rude and they were out of beef and rice. I am always very polite. Especially to people who are making my food. She was just flat rude. I'm sure she didn't want to be there. Maybe she was just having a bad day.
Atmosphere: 2
Food: 3
Service: 1
cfoods
Great food, really awesome people who work here. 10/10. There’s one lady in the window who’s a little rude, get rid of her and it’s 11/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Jayce W
Terrible staff very disrespectful shut this location down till better management is in order and they stand around talking rather than getting orders out. Never returning to this location and I’d love a refund for my meal of which I asked for a receipt for and waitress disrespectfully told me she through it away.
Why would you charge to swap beef to chicken for each taco. Should be for free, was not asking to add extra. Simple swap for beef to chicken.
Food: 2
Douglas Chambers
I went in to place my order. It was busy and lady said it would 10 to 25 minutes before she could take my order. Then I would have to wait for the order. I left.
Atmosphere: 1
Food: 1
Service: 1
Esai Rodriguez
This is like the most magical place in the town tbh I love it sm
Atmosphere: 5
Food: 5
Service: 5
Ira Gibson
Kind of thought the taco pizza was supposed to be quartered like everywhere else in the country.... Shocked by the prices, over 40 for 3 of us... Guess that's small town touristy town.
Atmosphere: 3
Food: 4
Service: 3
Bishop Adams
Waited 45 minutes for 1 single box, was not even crowded. This is supposed to be FAST FOOD. Made me late for something important. I expect to wait at maximum 15 minutes at a fast food restaurant. Not 45.
Just stopped by here on my way out of town to the KOA. Got back to my cabin, only to find that, of the 4 meals that I ordered and paid 44 dollars for, they shorted me two entire meals. Thanks.
Service: 1
Pathetic people and pathetic customer service. We had placed an order online, 4 value lunch boxes for 4 people, through their website which took the payment twice for the exact same order within the same minute. I wasn't notified during the payment process or even after the completion. When we went for pickup, firstly it wasn't ready on time. Then they started our order 6 mins after the promised time. One of the associates came to us to confirm the order and told us they are starting it. 10 mins later when it was ready we were surprised to see exact same order in 2 big bags. When we asked they told us we had ordered it twice. Why did you not confirm with us when you came to us if it was 2 orders? You confirmed 4 lunch boxes not 8. This is when we came to know they had charged us twice. More over all the items were dumped in 2 big brown bags and not separate as per the lunch boxes. We refused 2nd bag and asked for refund for that as it was there website's error. They said sorry it's too late. When asked to call the supervisor the associate said he was the supervisor. No name tags, no supervisor tag and refusing to understand the issue! Clearly no sense of business or customer service. No sense of how to pack food! Are the people working at this place, really fit for the job or is it because you couldn't find any other job you are just doing time pass here. Does the company take a look at the ratings and try to guage why it's low?
Pathetic experience.
Atmosphere: 1
Food: 1
Service: 1
Y'all don't understand how great it is to encounter this bastion, this oasis, after being stuck in Yellowstone for 2 months
Atmosphere: 5
Food: 5
Service: 5
The tacos are so small nothing hardly at all now! We asked for extra onions in a burrito 3 different times now and one little piece was found. Fiesta potatoes were less than half from the last times we have shad it.
Atmosphere: 2
Food: 1
Service: 3
After entering my order on the kiosk screen, I waited 20 minutes for my order. I probably wouldn’t have gotten it then but the man in front of me asked for the manager. The staff only waited on the drive-thru orders. The nacho chips were the worst taste and texture I have ever tasted. I would never order food from this place again!
Atmosphere: 1
Food: 1
Service: 1
This may be my favorite Tbell ever. The entire staff is always super friendly and helpful. The food is always on par with my expectations. I also feel comfortable having breakfast and sending emails in the dine in area.
Atmosphere: 5
Food: 5
Service: 5
Everything was fine, except you do not give your order to a person you have to put it in on the computer🙄
Atmosphere: 5
Food: 5
Service: 1
Been driving for about 7 hours. Just wanted to gab something quick and take a nap. Lady was very rude and they were out of beef and rice. I am always very polite. Especially to people who are making my food. She was just flat rude. I'm sure she didn't want to be there. Maybe she was just having a bad day.
Atmosphere: 2
Food: 3
Service: 1
Great food, really awesome people who work here. 10/10. There’s one lady in the window who’s a little rude, get rid of her and it’s 11/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Terrible staff very disrespectful shut this location down till better management is in order and they stand around talking rather than getting orders out. Never returning to this location and I’d love a refund for my meal of which I asked for a receipt for and waitress disrespectfully told me she through it away.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Why would you charge to swap beef to chicken for each taco.
Should be for free, was not asking to add extra.
Simple swap for beef to chicken.
Food: 2
I went in to place my order. It was busy and lady said it would 10 to 25 minutes before she could take my order. Then I would have to wait for the order. I left.
Atmosphere: 1
Food: 1
Service: 1
This is like the most magical place in the town tbh I love it sm
Atmosphere: 5
Food: 5
Service: 5
Kind of thought the taco pizza was supposed to be quartered like everywhere else in the country.... Shocked by the prices, over 40 for 3 of us... Guess that's small town touristy town.
Atmosphere: 3
Food: 4
Service: 3
Waited 45 minutes for 1 single box, was not even crowded. This is supposed to be FAST FOOD. Made me late for something important. I expect to wait at maximum 15 minutes at a fast food restaurant. Not 45.
Atmosphere: 1
Food: 1
Service: 1
Loading...