Went through the drive through got told to pull around frant to waiting on fresh fries. Got our food fries weren't fresh? I asked for extra pickles on my number nine, and I only got three pickles per burger.
Atmosphere: 1
Food: 1
Service: 2
Rita Crews
Ordered at the Drive thru on a Sunday 12/7. Great communication and service, very polite teens. I hope that you hear that you are appreciated or a job well done more often. I know it is not an easy job. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Kimberley Cole
Call unsalted fries manager says no way to fix it
Food: 1
Service: 1
Lisha Marie
Walked in ordered at 9:23 pm ordered hamburger no mustard medium fry lg drink took them 9 minutes I got my food at 9:32 pm. There was 2 orderes mine and 1 other. One lady was on her phone texting, the other was sweeping took her gloves off didnt wash hands then handled food.
Atmosphere: 1
Service: 1
taylor martin
The manager Hannah is badass!
Atmosphere: 3
Food: 3
Service: 4
Tristan Squires
The worst McDonalds
Atmosphere: 1
Food: 1
Service: 1
Michael “mini14gb” Brown
Worst McDonalds ever. They made ice tea with coffee, my bagel was so hard I couldn’t bite through it and sometimes things are under fried and not crispy.
Atmosphere: 1
Food: 2
Service: 2
Janet Arnold
No stars. Added a specialty drink to one order and that started the confusion. The woman at the drive through window was clearly impaired. I should have questioned the price but honestly I just didn't want to deal with this woman. Food still good. I have lived in the Bitterroot for 30 years. This McDonald's has been a go to for most of those years. Don't think I'll go back. Such a shame.
Gene Knox
I don't know how anyone can call the mcdouble cheese burger food. Disgusting and the prep was condiments in one little spot. Sad to see what we loved years ago turned to this. All are the same.
George Gaming
Slammed the door on us when we tried to walk in didn’t even get our food
Always make sure your order is correct especially when you're in the drive-thru. They often forget things even simple things like sauces, napkins or straws. I'm only leaving a review right now because I had a horrible interaction with one of their employees, Kristin. She was highly unprofessional and rude.
Hannah Novack
The employees here are always happy and kind and give the best customer service! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple, Sandwich, Mcmuffin
C Thomas
Ask for no pickles. Then double check with the cashier to make sure he had hit the no pickles button. Told me yes then guess what... pickles on the food and pickles on the receipt... what lazy lazy staff u have.
Atmosphere: 1
Food: 1
Service: 1
David Belcher
This McDonalds is awful. Cold fries old grease. Incorrect orders 80% of the time. always forget onions on mcdoubles. they never have pumpkin pies ever. fries when you order a larger one are only half full. Burgers are always cold. ordered 2 crispy chicken deluxe sandwiches got the ones with only pickles on them got charged for delxue.
Atmosphere: 1
Food: 1
Service: 1
Cathy Kochanski
Finished my breakfast order at 10:29 on the kosik. The manager got rude with the young kid working the register strongly telling him "Do not take anymore breakfast orders"!!! This obviously was not professional as the kid got a little nervous. Also, I had to practically beg for my breakfast order and was told I had to change it to lunch. FINALLY got the food I ordered. Manager needs to learn to show employees respect and talk to them kindly.
Went through the drive through got told to pull around frant to waiting on fresh fries. Got our food fries weren't fresh? I asked for extra pickles on my number nine, and I only got three pickles per burger.
Atmosphere: 1
Food: 1
Service: 2
Ordered at the Drive thru on a Sunday 12/7. Great communication and service, very polite teens. I hope that you hear that you are appreciated or a job well done more often. I know it is not an easy job. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Call unsalted fries manager says no way to fix it
Food: 1
Service: 1
Walked in ordered at 9:23 pm ordered hamburger no mustard medium fry lg drink took them 9 minutes I got my food at 9:32 pm. There was 2 orderes mine and 1 other. One lady was on her phone texting, the other was sweeping took her gloves off didnt wash hands then handled food.
Atmosphere: 1
Service: 1
The manager Hannah is badass!
Atmosphere: 3
Food: 3
Service: 4
The worst McDonalds
Atmosphere: 1
Food: 1
Service: 1
Worst McDonalds ever. They made ice tea with coffee, my bagel was so hard I couldn’t bite through it and sometimes things are under fried and not crispy.
Atmosphere: 1
Food: 2
Service: 2
No stars. Added a specialty drink to one order and that started the confusion. The woman at the drive through window was clearly impaired. I should have questioned the price but honestly I just didn't want to deal with this woman. Food still good. I have lived in the Bitterroot for 30 years. This McDonald's has been a go to for most of those years. Don't think I'll go back. Such a shame.
I don't know how anyone can call the mcdouble cheese burger food. Disgusting and the prep was condiments in one little spot. Sad to see what we loved years ago turned to this. All are the same.
Slammed the door on us when we tried to walk in didn’t even get our food
Restaurantji Recommends
Always make sure your order is correct especially when you're in the drive-thru. They often forget things even simple things like sauces, napkins or straws. I'm only leaving a review right now because I had a horrible interaction with one of their employees, Kristin. She was highly unprofessional and rude.
The employees here are always happy and kind and give the best customer service! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple, Sandwich, Mcmuffin
Ask for no pickles. Then double check with the cashier to make sure he had hit the no pickles button. Told me yes then guess what... pickles on the food and pickles on the receipt... what lazy lazy staff u have.
Atmosphere: 1
Food: 1
Service: 1
This McDonalds is awful. Cold fries old grease. Incorrect orders 80% of the time. always forget onions on mcdoubles. they never have pumpkin pies ever. fries when you order a larger one are only half full. Burgers are always cold. ordered 2 crispy chicken deluxe sandwiches got the ones with only pickles on them got charged for delxue.
Atmosphere: 1
Food: 1
Service: 1
Finished my breakfast order at 10:29 on the kosik. The manager got rude with the young kid working the register strongly telling him "Do not take anymore breakfast orders"!!! This obviously was not professional as the kid got a little nervous. Also, I had to practically beg for my breakfast order and was told I had to change it to lunch. FINALLY got the food I ordered.
Manager needs to learn to show employees respect and talk to them kindly.
Atmosphere: 1
Food: 5
Service: 5
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