Does well in a pinch, but don’t expect the pizza to actually be good. It’s exactly what you’d expect from the lowest rated dominos in the area
Atmosphere: 3
Food: 3
Service: 3
Cypress Adams
Pizza was made timely but we were able to track the driver using the app and they Waited over 30 minutes at a coffee shop while our crew waited for our lunch.
Josh M
Good pizza, nice staff
Atmosphere: 5
Food: 5
Service: 5
Ryan Webster (c4mustang289)
This location used to be great. Don’t know what happened in the last few months but their service has gone downhill fast. Unhelpful counter staff, outrageous wait times.
Atmosphere: 1
Food: 1
Service: 1
ann pfaff
Waited almost two hours and when it finally arrived it was COLD! We live five minutes away!
Atmosphere: 1
Food: 1
Service: 1
Kat Sutter
If 0 was an option- I had one of the worst customer service experiences I’ve ever had at this Domino’s on Reserve Street. I tried calling in an order and was left on automated hold for 30 minutes with music playing the whole time, no one ever answered because the phone ringer had been turned off. When I called another Domino’s in town, they said other customers were calling with the same issue. I drove across town to order in person and stood at the counter for about 10 minutes before anyone acknowledged me, even though several employees were there. One was scrolling on their phone, loud music was blaring, and a delivery driver came in with his girlfriend who was not an employee but was apparently helping with deliveries. When I asked for a manager, they said there wasn’t one on duty. I called the store again while standing there and showed an employee the phone wasn’t ringing. Only then did he turn the ringer up, and it immediately started ringing nonstop, meaning calls had been coming in the entire time and were ignored. While I waited, other customers came in frustrated one returning a wrong pizza delivery after trying to call with no answer, and another upset that her pizza marked “ready” in the app still wasn’t even made. The store was chaotic, loud, and completely unprofessional. I have photos from that night and hope corporate looks into it because this location clearly needs new management and accountability.
Atmosphere: 1
Food: 1
Service: 1
Amber Barksdale
I order regularly from this store. This staff is amazing and the food is consistent. I am very appreciative for the delivery even if it is outside the regular window. As a small business owner in Missoula I support other small businesses! Thank you Reserve St Crew!!
Atmosphere: 5
Food: 5
Service: 5
Oleksandr Andrushchenko
Have to wait 40 minutes! Walk-in
Nancy Cadieux
The person on the phone was rude. It took almost an hour to get the pizzas. They said they were being prepared at 31 minutes so we drove down to the store. After about 35 more minutes, we finally got the pizzas . Not surprised at all. I guess their time looks better if they say it’s ready and it’s not.
Atmosphere: 5
Food: 4
Service: 2
Kaytlin Porter
Ordered for delivery at 11:15 pm. Order never showed up. They were supposed to be open until 1 am. So I drove down there at 1215 to demand a refund because their phones said they were closed. There were still 3 young workers inside with the doors locked. Then i got an email that my order was cancelled. Why even come to work if you arent going to do the job? All 3 should be fired. Absolutely zero work ethic.
Great location. This staff is great, kind and they work hard at this location. Thank you for creating exactly what we want exactly the way we like it. You've never let us down❤️💪👍
Atmosphere: 5
Food: 5
Service: 5
Rosita Acosta
Didn't know delivery drivers are allowed to smoke while delivering
Service: 1
Zach Wigton
Last two orders were missing the buffalo sauce topping. Seriously, it's a joke to have a quality check captain if this happens often. Also, extra pepperoni means one or two extra maybe? I had two slices with one pepperoni each, so sad. That was the last time I'll be getting Dominos.
Atmosphere: 2
Food: 2
Service: 2
mathew eslick
We just got a pizza and some cheesy bread sticks. They burnt the absolute hell out of both. Somehow still thought it was okay to serve. It sucks because this location has had a rapid decline over the last few months. They used to be awesome. Can't say that anymore they constantly mess up the order somehow and we continue to come back in hopes it was just a once and a while thing. But at this point its every time we go in somethings wrong. Edit: went in again last night. An order of parm bread twists took them an hour! At this point im just gonna drive across town for the pizza. This joint is a 0/10 establishment. Worst part is they actually had atleast 8 people back there( which is like 6 more then I normally see) and still managed to take an entire hour to get one item done. Not sure how corporate hasn't reevaluated the management. So many bad reviews over the last few months. The good ones almost seem fake with how formal and promotional they sound.
Does well in a pinch, but don’t expect the pizza to actually be good. It’s exactly what you’d expect from the lowest rated dominos in the area
Atmosphere: 3
Food: 3
Service: 3
Pizza was made timely but we were able to track the driver using the app and they Waited over 30 minutes at a coffee shop while our crew waited for our lunch.
Good pizza, nice staff
Atmosphere: 5
Food: 5
Service: 5
This location used to be great. Don’t know what happened in the last few months but their service has gone downhill fast. Unhelpful counter staff, outrageous wait times.
Atmosphere: 1
Food: 1
Service: 1
Waited almost two hours and when it finally arrived it was COLD! We live five minutes away!
Atmosphere: 1
Food: 1
Service: 1
If 0 was an option- I had one of the worst customer service experiences I’ve ever had at this Domino’s on Reserve Street. I tried calling in an order and was left on automated hold for 30 minutes with music playing the whole time, no one ever answered because the phone ringer had been turned off. When I called another Domino’s in town, they said other customers were calling with the same issue. I drove across town to order in person and stood at the counter for about 10 minutes before anyone acknowledged me, even though several employees were there. One was scrolling on their phone, loud music was blaring, and a delivery driver came in with his girlfriend who was not an employee but was apparently helping with deliveries. When I asked for a manager, they said there wasn’t one on duty. I called the store again while standing there and showed an employee the phone wasn’t ringing. Only then did he turn the ringer up, and it immediately started ringing nonstop, meaning calls had been coming in the entire time and were ignored. While I waited, other customers came in frustrated one returning a wrong pizza delivery after trying to call with no answer, and another upset that her pizza marked “ready” in the app still wasn’t even made. The store was chaotic, loud, and completely unprofessional. I have photos from that night and hope corporate looks into it because this location clearly needs new management and accountability.
Atmosphere: 1
Food: 1
Service: 1
I order regularly from this store. This staff is amazing and the food is consistent. I am very appreciative for the delivery even if it is outside the regular window. As a small business owner in Missoula I support other small businesses! Thank you Reserve St Crew!!
Atmosphere: 5
Food: 5
Service: 5
Have to wait 40 minutes! Walk-in
The person on the phone was rude. It took almost an hour to get the pizzas. They said they were being prepared at 31 minutes so we drove down to the store. After about 35 more minutes, we finally got the pizzas . Not surprised at all. I guess their time looks better if they say it’s ready and it’s not.
Atmosphere: 5
Food: 4
Service: 2
Ordered for delivery at 11:15 pm. Order never showed up. They were supposed to be open until 1 am. So I drove down there at 1215 to demand a refund because their phones said they were closed. There were still 3 young workers inside with the doors locked. Then i got an email that my order was cancelled. Why even come to work if you arent going to do the job? All 3 should be fired. Absolutely zero work ethic.
Restaurantji Recommends
Over an hour
Atmosphere: 1
Food: 1
Service: 1
Great location. This staff is great, kind and they work hard at this location. Thank you for creating exactly what we want exactly the way we like it. You've never let us down❤️💪👍
Atmosphere: 5
Food: 5
Service: 5
Didn't know delivery drivers are allowed to smoke while delivering
Service: 1
Last two orders were missing the buffalo sauce topping. Seriously, it's a joke to have a quality check captain if this happens often. Also, extra pepperoni means one or two extra maybe? I had two slices with one pepperoni each, so sad. That was the last time I'll be getting Dominos.
Atmosphere: 2
Food: 2
Service: 2
We just got a pizza and some cheesy bread sticks. They burnt the absolute hell out of both. Somehow still thought it was okay to serve. It sucks because this location has had a rapid decline over the last few months. They used to be awesome. Can't say that anymore they constantly mess up the order somehow and we continue to come back in hopes it was just a once and a while thing. But at this point its every time we go in somethings wrong.
Edit: went in again last night. An order of parm bread twists took them an hour! At this point im just gonna drive across town for the pizza. This joint is a 0/10 establishment. Worst part is they actually had atleast 8 people back there( which is like 6 more then I normally see) and still managed to take an entire hour to get one item done. Not sure how corporate hasn't reevaluated the management. So many bad reviews over the last few months. The good ones almost seem fake with how formal and promotional they sound.
Atmosphere: 1
Food: 1
Service: 1
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