I am happy to have my husband Owen Dale Shipp to be working there
Atmosphere: 5
Food: 5
Service: 5
Angie Hines
Update 2: 12/16/25 I received a generic email from Hardees the week of 12/1/25 saying that some one would reach out to me about this issue. And to no surprise they have not reached out. At this point I would be shocked if they did.
Update: 11/25/25 Hardee’s replied to this review with a link below saying they would “follow up.” I filled out the form immediately, including the date, time, receipt number, and my contact information. It has now been over 24 hours, and no one has reached out.
At this point, it feels like the response they leave under negative reviews is just automated — something to make it look like they care, rather than actually address the problem. The lack of follow-through only reinforces the issues I mentioned above.
ORIGINAL POST: 11/24/25 If I could give 0 stars, I would. The last five times we’ve visited this location, the food has been cold — cold buns, cold meat, and cold fries. We typically stop on Wednesday evenings around 8 PM, and before I’ve even finished paying, our food is already bagged and ready. We live only four minutes away, so there is no reason the food should be ice cold by the time we get home.
It feels like the staff has already pre-shut down the kitchen and is just waiting to go home.
We even tried dining in on a Sunday afternoon to see if that made a difference — it didn’t. The only thing hot were the fries. The burgers and buns were cold again.
I gave it one more chance today and ordered chicken strips with fries. No surprise — cold again. At this point, it’s obvious the food is being cooked far in advance so they can hand it out quickly, regardless of quality.
I don’t know if their equipment is broken or if they simply don’t care, but we’re done taking the risk. We’re not playing E. coli roulette with under-temperature food anymore.
Atmosphere: 2
Food: 1
Service: 2
Lylee James
Rachel and Raymond took good care of me! Have some patience, they do get very busy here. But when my meal wasn't perfect, they fixed it! That's more than I can say for most places, not that I complain often, but the staff was so friendly I felt comfortable telling the about my experience and the 100% made it right! Thanks team! I hope you all have a great night and holiday season, I know it's a tough job and I appreciate how clean everything was and seeing the gloves in use, too!
Atmosphere: 5
Food: 3
Service: 5
Danielle Mills
Super quick & kind late night service! Thanks Aaron!
Atmosphere: 5
Food: 5
Service: 5
B
It felt like the twilight zone with how everyone acted during the night shift! It’s a great place if you’re looking for a wild experience! They stare at you blankly without saying a word, they swear the whole time, you’ll need to repeat yourself multiple times even if it’s a simple order. I’m convinced they don’t understand you because half of them were high including one worker rambling a billion words a second and getting loud like he was off in his own world! They will try to convince you not to order certain simple things even after you paid! When you do eventually get your order, you’ll see that they put no effort into making it at all! It was also super great seeing them smoke out the drive thru window! Very professional! :) So yeah, I’d recommend this place for the experience, I wouldn’t recommend actually spending any money there though.
Atmosphere: 1
Food: 1
Service: 1
Jerrell Hamby
Nashville hot chicken sandwich was made way before my arrival! Hard, chewy bun with cold chicken. Cinnamon roll was put in the microwave way to long and became so gooey I threw it out. Your work ethic defines your character! Good luck on life in general...
Atmosphere: 3
Food: 1
Service: 2
johana Migire
The waitstaff are knowledgeable and recommend great pairings.
Gora Dhatt
No body here at breakfast time
Roslyn Swanson
On a work trip and this was my first time ever going to a Hardee's drive thru. I ordered the chicken BLT, paid the BLT price, but did not recieve a BLT. What I got was a very small chicken sandwich with pickles and onions. I dont like onions. By the time I opened it I was already miles down the road. And there was no receipt in the bag so no way to prove I got the wrong order and I wasn't able to submit a receipt for a work related expense. The chicken itself wasn't bad but overall just a really disappointing experience.
You really should throw in free jack hammers to go with the concrete biscuits u sell! Damn now need to make dentist appt ugh! TF?
Atmosphere: 4
Food: 1
Service: 4
Scott Brown
Food was good didn't eat inside, just a truck stop fast food place.
Atmosphere: 3
Food: 4
Service: 4
Sabur Rashid
Better than Mickey and the King
Atmosphere: 4
Food: 5
Service: 5
Jeff Gruel
Great service and food was amazing.
Daniel Buonarigo
I got a Frisco burger. It was gooped with huge blobs of mayonnaise that made it gross; and the sourdough bun, that was supposed to be toasted, was soft and completely untoasted. There's clearly a lack of concern for the quality of the food
I am happy to have my husband Owen Dale Shipp to be working there
Atmosphere: 5
Food: 5
Service: 5
Update 2: 12/16/25
I received a generic email from Hardees the week of 12/1/25 saying that some one would reach out to me about this issue. And to no surprise they have not reached out. At this point I would be shocked if they did.
Update: 11/25/25
Hardee’s replied to this review with a link below saying they would “follow up.” I filled out the form immediately, including the date, time, receipt number, and my contact information. It has now been over 24 hours, and no one has reached out.
At this point, it feels like the response they leave under negative reviews is just automated — something to make it look like they care, rather than actually address the problem. The lack of follow-through only reinforces the issues I mentioned above.
ORIGINAL POST: 11/24/25
If I could give 0 stars, I would.
The last five times we’ve visited this location, the food has been cold — cold buns, cold meat, and cold fries. We typically stop on Wednesday evenings around 8 PM, and before I’ve even finished paying, our food is already bagged and ready. We live only four minutes away, so there is no reason the food should be ice cold by the time we get home.
It feels like the staff has already pre-shut down the kitchen and is just waiting to go home.
We even tried dining in on a Sunday afternoon to see if that made a difference — it didn’t. The only thing hot were the fries. The burgers and buns were cold again.
I gave it one more chance today and ordered chicken strips with fries. No surprise — cold again. At this point, it’s obvious the food is being cooked far in advance so they can hand it out quickly, regardless of quality.
I don’t know if their equipment is broken or if they simply don’t care, but we’re done taking the risk. We’re not playing E. coli roulette with under-temperature food anymore.
Atmosphere: 2
Food: 1
Service: 2
Rachel and Raymond took good care of me! Have some patience, they do get very busy here. But when my meal wasn't perfect, they fixed it! That's more than I can say for most places, not that I complain often, but the staff was so friendly I felt comfortable telling the about my experience and the 100% made it right! Thanks team! I hope you all have a great night and holiday season, I know it's a tough job and I appreciate how clean everything was and seeing the gloves in use, too!
Atmosphere: 5
Food: 3
Service: 5
Super quick & kind late night service! Thanks Aaron!
Atmosphere: 5
Food: 5
Service: 5
It felt like the twilight zone with how everyone acted during the night shift!
It’s a great place if you’re looking for a wild experience! They stare at you blankly without saying a word, they swear the whole time, you’ll need to repeat yourself multiple times even if it’s a simple order. I’m convinced they don’t understand you because half of them were high including one worker rambling a billion words a second and getting loud like he was off in his own world! They will try to convince you not to order certain simple things even after you paid! When you do eventually get your order, you’ll see that they put no effort into making it at all!
It was also super great seeing them smoke out the drive thru window! Very professional! :)
So yeah, I’d recommend this place for the experience, I wouldn’t recommend actually spending any money there though.
Atmosphere: 1
Food: 1
Service: 1
Nashville hot chicken sandwich was made way before my arrival! Hard, chewy bun with cold chicken. Cinnamon roll was put in the microwave way to long and became so gooey I threw it out. Your work ethic defines your character! Good luck on life in general...
Atmosphere: 3
Food: 1
Service: 2
The waitstaff are knowledgeable and recommend great pairings.
No body here at breakfast time
On a work trip and this was my first time ever going to a Hardee's drive thru. I ordered the chicken BLT, paid the BLT price, but did not recieve a BLT. What I got was a very small chicken sandwich with pickles and onions. I dont like onions. By the time I opened it I was already miles down the road. And there was no receipt in the bag so no way to prove I got the wrong order and I wasn't able to submit a receipt for a work related expense. The chicken itself wasn't bad but overall just a really disappointing experience.
Food: 2
Service: 1
It was easy to split the check.
Restaurantji Recommends
You really should throw in free jack hammers to go with the concrete biscuits u sell! Damn now need to make dentist appt ugh! TF?
Atmosphere: 4
Food: 1
Service: 4
Food was good didn't eat inside, just a truck stop fast food place.
Atmosphere: 3
Food: 4
Service: 4
Better than Mickey and the King
Atmosphere: 4
Food: 5
Service: 5
Great service and food was amazing.
I got a Frisco burger. It was gooped with huge blobs of mayonnaise that made it gross; and the sourdough bun, that was supposed to be toasted, was soft and completely untoasted. There's clearly a lack of concern for the quality of the food
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