The owner refuses to being back dine in style. Get rid of your fake commercial. You are not a restaurant
Atmosphere: 1
Food: 5
Service: 1
Tonya Hartley
Had delivered but was very
Food: 5
Service: 5
Tammy Staat
We ordered two medium speciality pizzas for delivery for $39.98. The website changed it to pickup so we called to fix that concern. We got charged for a tip of 18% which we agreed to initially then was told there is an additional amount for delivery which we reluctantly agreed to. We got charged three times at this point. When we called to fix that we were hung up on four times so at this point we thought it is two blocks away might as well just pick up the pizzas. We were admittedly quite frustrated at this point. Ordering pizza should not be this challenging. The manager Billy said we would only be charged for two medium speciality pizzas and that it would take several days to resolve the other charges with the bank. We will update this review after the New Year. We will never order from Pizza Hut again. They obviously don't have their business together. Update - the two additional charges were removed. The pizzas were good not great. Sadly, we still will not eat here again and we used to love Pizza Hut. They need to get back to the way they were.
Food: 3
Service: 3
Recommended dishes: Meat Lovers Pizza
Annette Johnson
Didn't get my takeout order correct.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Marinara
Michael Thein
Pizza was perfectly cooked and delicious. Delivered quickly and friendly driver.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Rebecca Orford
Door locked. Says they are open but no signage.
R B
We ordered thru the app and picked up pizza box for our family .what a great deal for 14.99 . Plus the staff was polite .support pizza hut in missoula
Michele Jaramillo
Driver was Great!
Ordered pasta and wings.
No wings. Plus I paid with my credit card and had to pay cash . (Twice paid) for day old pasta was disgusting and thrown in the garbage. I will never order from Pizza Hut again.
Babygraff1972
I went to pick up my order and I had a bunch of change and I apologized but that's what I had to pay with. The guy working the window handed me the pizza box with 2 melts, meat lovers and pepperoni and shut the window real quick. I picked it up and it didn't feel real hot and I opened the box. The meatlover was in there and the pepperoni was there as well but there was something else on the pizza as well. It was a piece of pineapple, I thought it was filled with pineapple and I stood there for like a minute before the guy opened the window back. He was standing right next to the window. I said this is wrong, he took the box looked in it and said no its not. I said yes that is the meatlovers but this pepperoni has something else on it as well. He says its a pineapple. I said I didn't order pineapple on it he says it's one piece, what do u want me to do?? I can pick it off. He then grabbed the pepperoni melt, with his fingers, he picked the pineapple off right in front of me, threw the pineapple on the ground and then said here u go and slammed the window shut. This is the first time I have ever been to this Pizza Hut and it is the last time as well!!!!!!
Richard Hall
Just a note, the place looks closed and the door is locked. Near the back is a to go window. The parking lot was completely empty so it was a little weird. Happy the Big New Yorker is back. Great value, huge, and delicious!
Complete and utter disappointment, the pizza never arrived. Person on the phone straight up hung up on me the first time and the 2nd call the person told me to call the national line. I did so, and got my refund.
Chef Consultant
Hours on building do not match their hours. This is false advertising.
Lucas Holden
Only about half the time I order from here I get good customer service, I was laughed at today trying to order my food and he was upset I could only afford to give a small tip.
Margaret Clark
Had family in town and we were trying to decide where to eat. The delivery guy was instantly rude asking why we were parking there. Had heard there was still no open lobby. He confirmed that and proceeded to point out tow signs in their parking lot. As they "still have customers" Carryout and delivery only. My sister tells him thank you for helping us decide we're NOT eating here. Meanwhile I watched 2 people exit the Press Box next door and enter a vehicle followed by another person into another vehicle, all parked at the far side of "Pizza Hut's Parking". I went to meet family inside Press Box, get a table and phoned in an order of bread sticks for carryout. Walked up got them and put them in my windshield with the receipt. Guess I payed for parking but we'll NEVER go there even if they ever open the lobby again. If the delivery guy is somehow the manager...no wonder they can't find help to open the lobby, even if they did his shining personality would chase off customers like this one. You'll have to ask my dogs how the bread sticks were, I wasn't going to eat them with him in the kitchen.
Deanna Smith
Ordered delivery, pizza and breadsticks, took way less time than they said and pizza hot straight out of the oven. Couldn’t have been any better. Friendly delivery, 5 stars for sure.
The owner refuses to being back dine in style. Get rid of your fake commercial. You are not a restaurant
Atmosphere: 1
Food: 5
Service: 1
Had delivered but was very
Food: 5
Service: 5
We ordered two medium speciality pizzas for delivery for $39.98. The website changed it to pickup so we called to fix that concern. We got charged for a tip of 18% which we agreed to initially then was told there is an additional amount for delivery which we reluctantly agreed to. We got charged three times at this point. When we called to fix that we were hung up on four times so at this point we thought it is two blocks away might as well just pick up the pizzas. We were admittedly quite frustrated at this point. Ordering pizza should not be this challenging. The manager Billy said we would only be charged for two medium speciality pizzas and that it would take several days to resolve the other charges with the bank. We will update this review after the New Year. We will never order from Pizza Hut again. They obviously don't have their business together. Update - the two additional charges were removed. The pizzas were good not great. Sadly, we still will not eat here again and we used to love Pizza Hut. They need to get back to the way they were.
Food: 3
Service: 3
Recommended dishes: Meat Lovers Pizza
Didn't get my takeout order correct.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Marinara
Pizza was perfectly cooked and delicious. Delivered quickly and friendly driver.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Door locked. Says they are open but no signage.
We ordered thru the app and picked up pizza box for our family .what a great deal for 14.99 . Plus the staff was polite .support pizza hut in missoula
Driver was Great! Ordered pasta and wings. No wings. Plus I paid with my credit card and had to pay cash . (Twice paid) for day old pasta was disgusting and thrown in the garbage. I will never order from Pizza Hut again.
I went to pick up my order and I had a bunch of change and I apologized but that's what I had to pay with. The guy working the window handed me the pizza box with 2 melts, meat lovers and pepperoni and shut the window real quick. I picked it up and it didn't feel real hot and I opened the box. The meatlover was in there and the pepperoni was there as well but there was something else on the pizza as well. It was a piece of pineapple, I thought it was filled with pineapple and I stood there for like a minute before the guy opened the window back. He was standing right next to the window. I said this is wrong, he took the box looked in it and said no its not. I said yes that is the meatlovers but this pepperoni has something else on it as well. He says its a pineapple. I said I didn't order pineapple on it he says it's one piece, what do u want me to do?? I can pick it off. He then grabbed the pepperoni melt, with his fingers, he picked the pineapple off right in front of me, threw the pineapple on the ground and then said here u go and slammed the window shut. This is the first time I have ever been to this Pizza Hut and it is the last time as well!!!!!!
Just a note, the place looks closed and the door is locked. Near the back is a to go window. The parking lot was completely empty so it was a little weird. Happy the Big New Yorker is back. Great value, huge, and delicious!
Restaurantji Recommends
Complete and utter disappointment, the pizza never arrived. Person on the phone straight up hung up on me the first time and the 2nd call the person told me to call the national line. I did so, and got my refund.
Hours on building do not match their hours. This is false advertising.
Only about half the time I order from here I get good customer service, I was laughed at today trying to order my food and he was upset I could only afford to give a small tip.
Had family in town and we were trying to decide where to eat. The delivery guy was instantly rude asking why we were parking there. Had heard there was still no open lobby. He confirmed that and proceeded to point out tow signs in their parking lot. As they "still have customers" Carryout and delivery only. My sister tells him thank you for helping us decide we're NOT eating here. Meanwhile I watched 2 people exit the Press Box next door and enter a vehicle followed by another person into another vehicle, all parked at the far side of "Pizza Hut's Parking". I went to meet family inside Press Box, get a table and phoned in an order of bread sticks for carryout. Walked up got them and put them in my windshield with the receipt. Guess I payed for parking but we'll NEVER go there even if they ever open the lobby again. If the delivery guy is somehow the manager...no wonder they can't find help to open the lobby, even if they did his shining personality would chase off customers like this one. You'll have to ask my dogs how the bread sticks were, I wasn't going to eat them with him in the kitchen.
Ordered delivery, pizza and breadsticks, took way less time than they said and pizza hot straight out of the oven. Couldn’t have been any better. Friendly delivery, 5 stars for sure.