Domino's Cancún Bonfil
Boulevard Luis Donaldo Colosio 307 Alfredo V. Bonfil, Cancún
Recent Reviews
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It is the worst possible service. I placed my order more than two hours ago. The order didn't even arrive. The worst thing is that this is not the first time this has happened to me, I keep giving it a chance because it is close to my house but it is the last time I place an order at this branch. The attitude of the employees is terrible, they answer calls reluctantly, they do not follow up on orders, and they keep you waiting to see if the food arrives by chance.
Atmosphere: 1
Food: 1
Service: 1
They answer the phone and leave you there waiting haha terrible service
Atmosphere: 1
Food: 1
Service: 1
Quality is excellent service ? ?
Atmosphere: 5
Food: 5
Service: 5
The service is NEFASTOO! I had never come across a similar place. I called, they never took my order, the person who answered rudely hung up on me, I had to call again to confirm if they had taken my order, there was no order in my name. They supposedly arrived at the home and it was not true. In the end when I called they told me that it was my problem that they did arrive. The solution they gave me is that they would cancel my order... I do not recommend this place at all.
Atmosphere: 1
Food: 1
Service: 1
No parking space and the place doesn't look clean. And certainly not in front of the door. I therefore advise tourists not to go to this place. Not safe.
Terrible service, they don't have home delivery.
Atmosphere: 1
Food: 1
Service: 1
Bad service, you order the pizza, it takes 2 hours for them to answer your order and in the end they don't deliver it
Atmosphere: 1
Food: 1
Service: 1
SCAM! AVOID! Ordered on Uber Eats and got a notification to say it would arrive at 6pm. 6pm comes and goes with zero response from Domino's. At 9pm, I was left with no food at all because all the other options were now closed.
It's clearly a regular trick as my hotel staff immediately cringed when they saw where I'd ordered from.
If you are looking at reviews because this has just happened to you (sorry!) then claim your money back directly through Uber Eats. When you click on your past orders press "Get Help" -> "Past Order" -> "Order Never Arrived". You get a refund but it takes 3-10 days.
I've reported them to UberEats to hopefully get them removed.
Atmosphere: 1
Food: 1
Service: 1
They don't comply with the schedule, they don't respond to calls, terrible service.
Atmosphere: 1
Food: 3
Service: 1
Needs a remodel
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
We made a call and they answered but they left us waiting, we had to go to the place and we saw that the phone was off the hook, we asked them why they were not receiving calls and from all the employees we did not receive a single answer, all in silence. The air conditioning in the entire place is turned off and everything is super dirty.
Atmosphere: 1
Food: 4
Service: 1
I have been two and a half hours late waiting for an order that was charged by card. They say they've been leaving for an hour. They are disastrous
Terrible attention from the staff, the pizzas are given poorly, you order them through the app and they can arrive 2 hours later, many constant failures
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Pizza de Sarten
They don't even know how to answer a phone and when they do, they hang up on you ?
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE My pizza never arrived nor did they answer to assist me by phone.
Atmosphere: 1
Food: 1
Service: 1
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