Domino's Pizza Coba (Domino's Cancún Coba)

Fast and consistent in their pizzas.

Atmosphere: 3

Food: 4

Service: 5

The lady who answers the calls on the night shift didn't hang up on me because she didn't have the block of my address, but if the rest is not good for customer service, terrible attitude

Terrible service, I waited for my pizza for more than 3 hours and it never arrived, they lie saying they are on the way, I ordered by Didi and by call DO NOT BUY

Food: 1

Terrible service, even for home deliveries, you dial them and they hang up on you, or they leave you on air without answering so that you can hang up on them

Atmosphere: 1

Food: 3

Service: 1

The pizzas were very thin and fell apart everywhere.

Atmosphere: 5

Food: 2

Service: 5

The pizza is delicious, the workers are not trained to deal with any type of situation and are not interested. It is very uncomfortable to have to call to place an order and for their service to be limited to taking orders.

Don’t order a pan pizza here. It’s very thin crust like a thin and crispy. Why charge extra for a pan pizza, when it doesn’t taste or look like one. When I asked the employee if it was a pan pizza she said yes and the reason it didn’t bake up thick and airy is because of the dough temperature when they cooked it?

Atmosphere: 4

Food: 1

Service: 1

0 recommended…when you want to validate my warranty policy:

“In home service, the customer has to contact the store and express their dissatisfaction within the next 2 hours of delivery of their order to make the guarantee valid. You must mention the omission or error in your order, the product will be delivered exactly as you requested within one business hour following your notification, otherwise your money will be refunded. […]

The customer does not have to return wrong or defective products.”

I was waiting for more than an hour waiting for my correct order, they asked me for the pizza before delivery and not to mention the refund.

It is important to mention that not only did I have problems with this, but when I dialed the store they hung up on me on more than one occasion

Atmosphere: 1

Food: 1

Service: 1

Terrible service. My order never arrived. And the previous time I ordered they gave me an order that was not mine.

Atmosphere: 1

Food: 1

Service: 1

Impossible to place an order, they never answer the phone

Atmosphere: 1

Food: 4

Service: 1

Worst Domino's branch. You order a pizza and they tell you it's on its way and they never send it. You stay waiting and they don't give you an answer.

Atmosphere: 1

Food: 1

Service: 1

Le pire restaurant auquel j’ai fait face ! Je passe une commande en ligne et au bout de 40 min je décide de les appeler. La femme au téléphone se permet de me raccrocher au nez 2 fois de suite ! C’est honteux. J’ai dû m’énerver et rappeler 3 fois de suite pour obtenir un remboursement. La personne prétendait qu’elle ne voyait pas mon nom sur la liste des commandes alors que j’avais été débité sur mon compte bancaire. Une belle blague…

Atmosphere: 1

Food: 1

Service: 1

This afternoon I ordered a pizza for didi, so I was waiting for the notification there but it turns out that the delivery man arrived and I didn't know, I called to see what was happening and the afternoon operator who didn't want to give me her name took great care of me rude telling me that I did not answer the call and that she would tell the delivery man to come to my home again, an hour passed and this lady forgot my order, I called again and she told me that I still did not answer and they never called me, it was very rude and had clearly forgotten. All of this took 2 hours so I could deliver my pizza, which arrived all cold and small, taking into account that it was the premium one. If you are going to order pizza, I recommend ordering from another store because there they believe they are doing us a favor by selling.

Atmosphere: 1

Food: 2

Service: 1

Terrible service, I ordered at 8, it was 9, and my pizza never arrived... I called and no one answers... terrible service, I went to the store and the "manager" came out great for nothing.... congratulations for your highly-rated staff. qualified.. ineptooooosss

Service: 1

I ordered a pizza and it's been over an hour and it hasn't arrived.

Atmosphere: 1

Food: 4

Service: 1