El Tonelero

Av. Rojo Gómez Avenida Kabah 76, Cancún

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The food was good, however the service was not the best; the waitresses somewhat dispersed with the service. There are times when they didn't show up because they were talking to the bartender. It seems to me that the service can improve if they train and discipline their staff.
The food was very good, the atmosphere was very calm, but the waiters spent a lot of time talking, I asked for a serum and they brought the mineral water, when I reminded them kindly, they made a face, went for a glass with lemon/salt and emptied the ice on the table and mineral water that had been served in the other, splashing the table, we had to look for them to take the order, we had to remind them that we were out of water, we had to interrupt their conversation at the reception...
Amazing food and unbelievable service. The service staff were accommodating and patient while we studied the menu, which was challenging considering how good everything looked. Receiving a personal visit from the chef was a treat and his warmth and passion for his food was beautiful.

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