It has changed. There were several hosts but they were chatting among themselves very pleasantly and several people needed help to order directly. My burger came out almost cold. It's a shame, I feel like the service and quality is declining. I have been consuming Mc for more than 40 years, and sadly it is getting worse.
Atmosphere: 3
Food: 3
Service: 3
Innovic mx
Bad service and terrible attention, an employee called BAAS ITZA was very rude, the service is 24 hours they were already inside and were talking, I knocked on the window to see if they could serve me and the very rude guy told me that they open later I told him it is a 24 hour service hours and he answers very rudely yes but I don't care we don't have employees!!! I wonder why the company says or marks the 24-hour service if they are not going to give it a bad time at McDonalds. I went to Starbucks and excellent service as always, they don't fail there, that's why it's quality. Added a photo of the employee and the date I went was On Sunday, August 11, a very bad employee or manager because from the uniform you can't see that he is a regular employee, but hey, I won't go to that one anymore, we were asking for service.
Elvira Vieyra
They remodeled the place and now it's all gray and sad, they also removed half of the play area ?
Parking: Easy access and enough space
Atmosphere: 3
Food: 4
Service: 3
Gerardo Cazares
After 10 pm the lazy employees stop serving desserts, so they don't waste their time standing in line for 40 minutes only to be told at the end that they are not serving desserts, instead of coming out and telling everyone and not making us waste our time. time
Atmosphere: 1
Food: 3
Service: 1
arsenio irisel alcocer lopez
Terrible service
Atmosphere: 1
Food: 1
Service: 1
Miguel Garcia
The automac service is very slow, the coffee glasses deteriorate extremely quickly. When ordering coffee to go, it is best to bring your own thermos.
Atmosphere: 3
Food: 5
Service: 2
Jasson Jimenez
Good but if the customer service is a bit to be desired
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Big Mac Papas Medianas
hermes rodrigo Vazquez espinosa
I love the speed with which they serve the place, so far the experience has been pleasant, especially because of the new updates they have had in the infrastructure, ordering through the application or on touch screens to order; which increases the ways to order your dish in an orderly manner and avoiding long lines.
The products have a fairly homogeneous quality, ensuring that each time you order a dish it does not vary much in flavor
It also has spaces so that children can play quietly while parents eat. Even so, it is always important to keep an eye on our children.
Kid-friendliness: It has spaces to play
Wheelchair accessibility: Has access and service adaptations for people in wheelchairs
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pay de Queso
Julio Medina Diaz
Terrible service! What's the point of being open until 12 am if they only serve by car?
Atmosphere: 1
Service: 1
Ruben Huerta
Renovated place, more space, more pleasant, the automatic checkout system is ideal
Just because It's the same as always that my son eats on a whim but every time it's worse, how valuable the staff is. it's always fast
Atmosphere: 2
Food: 2
Service: 3
Cesar Gómez
I went to pick up a delivery order and Miss Verónica, who serves with a terrible attitude and ignoring the people waiting, finished delivering an order and when I approached the window to tell her what my order was, she slammed the window on me and when I spoke to him to tell him that this was not done and that he should give me my order. He just ignored me like at the beginning and he got involved, if their work stresses them out or they are not in the best position to carry out the work that they are paid to do, it would be better if they did not attend. and thus they avoid inconvenience and we avoid mistreatment.
Atmosphere: 2
Food: 5
Service: 1
krisvva hernández
For some reason this franchise is being neglected a lot, lately the service leaves a lot to be desired, the place looks a bit dirty, and although it is remodeled, the service does not help. This time we arrived and the self-service display points were out of service, and it was because they practically had nothing, we arrived to place an order and the cashier told us that they only had burritos and pancakes, we went to breakfast I hope they give more attention to these places. we don't stay
Natt Melchor
I like
Atmosphere: 5
Food: 5
Service: 5
Victor Vazquez
The food was cold with very little potatoes and the drink they gave me was different from what I ordered.
It has changed. There were several hosts but they were chatting among themselves very pleasantly and several people needed help to order directly. My burger came out almost cold. It's a shame, I feel like the service and quality is declining. I have been consuming Mc for more than 40 years, and sadly it is getting worse.
Atmosphere: 3
Food: 3
Service: 3
Bad service and terrible attention, an employee called BAAS ITZA was very rude, the service is 24 hours they were already inside and were talking, I knocked on the window to see if they could serve me and the very rude guy told me that they open later I told him it is a 24 hour service hours and he answers very rudely yes but I don't care we don't have employees!!! I wonder why the company says or marks the 24-hour service if they are not going to give it a bad time at McDonalds. I went to Starbucks and excellent service as always, they don't fail there, that's why it's quality. Added a photo of the employee and the date I went was On Sunday, August 11, a very bad employee or manager because from the uniform you can't see that he is a regular employee, but hey, I won't go to that one anymore, we were asking for service.
They remodeled the place and now it's all gray and sad, they also removed half of the play area ?
Parking: Easy access and enough space
Atmosphere: 3
Food: 4
Service: 3
After 10 pm the lazy employees stop serving desserts, so they don't waste their time standing in line for 40 minutes only to be told at the end that they are not serving desserts, instead of coming out and telling everyone and not making us waste our time. time
Atmosphere: 1
Food: 3
Service: 1
Terrible service
Atmosphere: 1
Food: 1
Service: 1
The automac service is very slow, the coffee glasses deteriorate extremely quickly. When ordering coffee to go, it is best to bring your own thermos.
Atmosphere: 3
Food: 5
Service: 2
Good but if the customer service is a bit to be desired
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Big Mac Papas Medianas
I love the speed with which they serve the place, so far the experience has been pleasant, especially because of the new updates they have had in the infrastructure, ordering through the application or on touch screens to order; which increases the ways to order your dish in an orderly manner and avoiding long lines.
The products have a fairly homogeneous quality, ensuring that each time you order a dish it does not vary much in flavor
It also has spaces so that children can play quietly while parents eat. Even so, it is always important to keep an eye on our children.
Kid-friendliness: It has spaces to play
Wheelchair accessibility: Has access and service adaptations for people in wheelchairs
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pay de Queso
Terrible service! What's the point of being open until 12 am if they only serve by car?
Atmosphere: 1
Service: 1
Renovated place, more space, more pleasant, the automatic checkout system is ideal
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Just because It's the same as always that my son eats on a whim but every time it's worse, how valuable the staff is. it's always fast
Atmosphere: 2
Food: 2
Service: 3
I went to pick up a delivery order and Miss Verónica, who serves with a terrible attitude and ignoring the people waiting, finished delivering an order and when I approached the window to tell her what my order was, she slammed the window on me and when I spoke to him to tell him that this was not done and that he should give me my order. He just ignored me like at the beginning and he got involved, if their work stresses them out or they are not in the best position to carry out the work that they are paid to do, it would be better if they did not attend. and thus they avoid inconvenience and we avoid mistreatment.
Atmosphere: 2
Food: 5
Service: 1
For some reason this franchise is being neglected a lot, lately the service leaves a lot to be desired, the place looks a bit dirty, and although it is remodeled, the service does not help.
This time we arrived and the self-service display points were out of service, and it was because they practically had nothing, we arrived to place an order and the cashier told us that they only had burritos and pancakes, we went to breakfast
I hope they give more attention to these places.
we don't stay
I like
Atmosphere: 5
Food: 5
Service: 5
The food was cold with very little potatoes and the drink they gave me was different from what I ordered.
Atmosphere: 4
Food: 3
Service: 4
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