Sushi Roll

Av Tulum 260, Cancún

Recent Reviews

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Sandra Baez

Unfortunately, the service was terrible, the lady who, when asked for her name, said her name was Sandra.
Very rude, there were 40 minutes left until closing and he said that it was already closed, when there were quite a few people in the room, we asked him if we could take it and he answered us very rudely that it would take 50 minutes, my answer was you don't feel like attending and She turned around and left very rude.
We placed the order by rappi and after 20 minutes they told us to withdraw the order, when he saw us he got upset and together with his colleagues they made faces, laughed at us and delayed the order, it's really a shame that they have employees like that
Clearly I won't be coming back again and to finish the rolls, very poor quality.
I don't recommend it at all!

Atmosphere: 1

Food: 1

Service: 1

Edward Ramos

I always come to eat at this place, I loved it, but on my last two visits you can feel the bad vibe of the waitresses, you can feel the bad treatment they give you, on this last occasion. The ramen was cold which we requested first because they told us that the sushi would take 30 to 45 minutes and surprise, the sushi arrived next to the ramen on a table that did not fit and my companion had to move, we asked for a jug of water and they only gave you They leave the jug and they don't even serve it something that other times they do, you call the waitress and they ignore you and don't go to ask for something they give it to you reluctantly, I work serving customers and I know what it's like to smile at everyone and it's tiring but at least some education.

Atmosphere: 2

Food: 2

Service: 1

Marianella Ponte

The sushi was very bad, in terms of flavor and quality of the ingredients. I give it 2 stars for the starter toast.

Atmosphere: 3

Food: 2

Service: 4

Playerbas :D

The scroll with flowers. ?

Deni Bobeni

The food is delicious but the reception is horrible, they don't have a regular person and they skip names, make sure they have written down correctly :(

Atmosphere: 4

Food: 5

Service: 2

Daniela Candia

Incompetent, 40 minutes waiting for an order, there was no line or people. Then, if you call the number they have, they don't answer or they hang up on you later and don't even let you finish "hello." I DO NOT RECOMMEND IT
Hire other staff

Yaneli León

Friend, if you really read this, listen to me, I have worked with customer service for many years. The food in this place is GREAT, the WAITER SERVICE is GOOD but the HOSTESS'S SERVICE IS CRAP. SHE HAS A FACE THAT HATES HER JOB AND UNFORTUNATELY HAS TO BE THERE OR SHE DOESN'T KNOW HOW TO DO SOMETHING ELSE, TERRIBLE SERVICE BY THAT GIRL ALL THE SERVICE IS APPALLING

Atmosphere: 2

Food: 5

Service: 1

Rubén Tufiño

Everything is excellent and very good tasting, the only thing I don't agree with is that if you order the shushi promotion and you don't finish it, they can't take it away due to policies...Because they force you to eat everything or leave it. Be careful, I'm not asking for 10 portions, there were 2 promotions and one yakimeshi either... I don't see the bad faith in intentionally asking for a lot...I hope they consider it, and if that's how those promotion days are, I wouldn't see why it couldn't be takeaway... A little incomprehensible

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Rollitos, Yakimeshi Tampico

Melina Sandoval

During peak hours, weekends, they take a while to deliver.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Yakimeshi Tampico

Nama Immobilien

Good value for money but not in terms of taste. Already had too good

Atmosphere: 3

Food: 3

Service: 5

Jessica Cruz

We were craving some rolls and on this occasion the service from Mr. Cristian was excellent, always very attentive and friendly, my children felt very comfortable and for me that is important.Thank you and we will be back soon.Super recommended.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rollitos

Francisco Garcia

Pleasant experience in this branch. Everything perfect, flavor, portions, service, prices. I definitely hope to return soon and try other different dishes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Manchego Roll

Martha López

Terrible attention from the employees, they get upset because you want to order and they are talking

Yirem Rojas

The food is good as in all branches, the bad thing is the service, since I arrived no one served me even though I was assigned a place, I had to ask a waiter to take my order because I was already hungry and still the food They took a while to arrive. The waitress who brought me the food did not correct what food she brought me, she just put it on the table without saying a word, at the same time I asked her for bullfighting chiles and she slapped them on the table. The worst thing of all is that I asked two waiters on different occasions to give me a fork and it never came, I had to take out a disposable one that I found in my bag, since otherwise I wouldn't have been able to eat a bite, it was the worst service that they have given me in life.
In the end I talked to the manager and they gave me ice cream that was hard, like when you defrost and refreeze it.

Atmosphere: 1

Food: 4

Service: 1

Carlos Enrique

Our waiter was Cristian Vazquez, and he served us very kindly and was attentive to our needs during dinner.
We greatly appreciate your attention and we hope to return soon to serve us again. The food and drink were on time, they met the taste and temperature.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Arroz Con Camarones, Tosuto Mix

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