Pingüinos
Av Rueda Medina, Centro - Supmza. 001, Isla Mujeres
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Make sure to ask for menus upfront which they are shady about. 10$ for one shot of tequila and 5$ waters. Automatic 20% tip is added.
Atmosphere: 3
Food: 2
Service: 2
Food was good. Chicken burgers and club sandwiches were very nice. Beer is cold. Service was a bit slow and one dish took a long time but overall a nice spot right on the beach.
The food is simple, no joke and expensive, it didn't taste like anything.
Food: 1
The best chicken quesadilla I've ever eaten
The food was okay. I had the shrimp tacos and it was very dry. My husband had the fish and he said was good. The service was good.
Atmosphere: 3
Food: 3
Service: 4
I recommend looking for a way to make the service more efficient since the waiting time for your dish to be served is very long. If there are 8 customers you have to wait 1 hour for them to serve you. The two waiters are friendly but you have to wait a long time for your turn.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chilaquiles Especiales
We stayed at the Posada Del Mar hotel and the people have been super sweet and had a wonderful experience! The restaurant that’s attached to the hotel however, not so much. The restaurant is called Pinguinos. We had the same waiter the 3 times we went and every time, this waiter was terrible! There was no warm welcome, no smiles, NO hospitality what so ever. You could tell he hates his job and rolled his eyes and was too put out to give basic customer service. There was also an incident where he completely forgot to put a food order in for one of the people dining with us and instead of apologizing and trying to make things right, we got an “oh well you don’t get your food” needless to say, I was flabbergasted. Your job is to make tourists visit, enjoyable. There was no accountability, no apology, no attempt to make things right at all. Then he proceeds to take more money then the bill to tip himself! This is the worst service I’ve EVER had, I’ve never even had an experience like this back in the US. If you don’t want to provide good customer service, then don’t work in the service industry. It’s part of your JOB!
Our group of seven tried tacos, Al Pastore, marinated shrimp, tacos, crispy tacos, chicken nachos, horchata and a few other drinks and everything was absolutely delicious. If you was breathtaking, and our server was knowledgeable and polite.. definitely would recommend.
I can't say enough about the food here. This is exactly what I think about when traveling to Mexico in the 90's good food authentic and a beautiful scene to adore! Thank you for full fillingy mexico needs!
Atmosphere: 5
Food: 5
Service: 5
Don't eat through.waiter unfriendlyAnd assumed a 23% tip on the bill...Not recommended
Atmosphere: 5
Food: 2
Service: 1
Restaurantji Recommends
I was hesitant to eat in Isla Mujeres but I've tried the ceviche mixto of Calamari and octopus ?? and really blew my mind. The Octopus ? tacos were really good and the server Alberto was really nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Great service, cheap and good food, and great people watching across the street at the park. Clean restrooms another star.
Atmosphere: 5
Food: 5
Service: 5
I don't know if they treated us in a bad way because we were Mexicans like them, but the treatment was very bad, food took almost an hour to arrive and very bad by the way, in the same way we were obliged to leave a tip despite the bad deal, eye they charge before entering and minimum consumption ?, I would never return to that place, I do not recommend it
Atmosphere: 2
Food: 2
Service: 1
The drink and food were amazing. The staff was friendly. And the view of the beach was perfect. My Spanish isn’t good yet but we still had no problems communicating enough to make it a great experience.
The food is mediocre, it took about an hour to finally get our food, the table next to us came later and got theirs first. They tipped our bill 80 out of 500 pesos without any permission. I do not recommend this.Food is mediocre, took around an hour to finally get our food, table next to us arrived later and got their first.They tipped themselves in our bill 80 pesos of 500 without any permission. Do not recommend this
Loading...