Snapper's
Carlos Lazo 11, Centro, Isla Mujeres
998 705 9005
Recent Reviews
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Delicious food and great service!
Atmosphere: 5
Food: 5
Service: 5
Great food and drinks, lots of space and fun atmosphere. It was nice having a drink with the owner Nash, and Luis behind the had the remedy for my slight hangover. Will visit again!
Grande nachos feeds two...tall beer was at least 40 ounces. Screens everywhere with all baseball, football, hockey games on. Pool tables and pool to swim! Staff very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
Absolutely love this place great value, great service, great atmosphere, great for watching sports all around the world. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
APPALLING!
The food was very bad and the price was high. I ordered a chicken burger which was delivered with raw chicken. When I made the claim they only said "I don't think so, it's because of the sauce."
I don't recommend it, better look for other options.
Atmosphere: 1
Food: 1
Service: 1
One of the best bars on the island, friendly people, cold beer, and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Chips
Didn’t have food but great place to watch sports (if you must)…staff is super friendly and the owner Nash is awesome…
Atmosphere: 5
Food: 4
Service: 5
Food is great, but keep a close eye on your tab, we were charged 22.00 American for each shot of TEQUILLA that the owner was handing out. We thought they were complimentary because we were not ordering them and at the end of the night we were charged even for the ones the owner was drinking, 1200.00 learning lesson. Other than that it’s a fun sport bar, but don’t recommend it for a night out.
Atmosphere: 4
Food: 4
Service: 1
Set a bar. 20 minutes before service. Not crowded or busy. 2 beers and 2 shots almost 30 minutes... Horrible service.. recommend finding somewhere else. -1 star
Great place for sports fans to hang out. Lots of TVs and a big screen to watch on. We were here last week watching the NFL playoffs and ordered Food and Drinks,Owner approached us and asked how everything was, we said it was good, next thing we know a brand new order of onion rings came to our table and the Owner explained the breading on the onion rings we're to his standards or expectations and gave us a new order and chatted with us for a few minutes. Wait staff was very friendly and on point. Overall a wonderful experience! Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good bar spot on Isla. Large area in the back; huge projection screen for sports. Food is good, service is decent. Burgers were good; LARGE.
Atmosphere: 3
Food: 4
Service: 3
Great place to watch my Cowboys play while we were on vacation.
Atmosphere: 5
Food: 5
Service: 5
Terrible service to bartenders were on the other side of the bar the whole time. Someone change the channel, took it off HD put it on whatever the wings were delicious though.
My most recent visit was on January 1, 2024, which will also be my last visit. I have also visited Snapper's three times this past week while visiting Isla Mujeres over the Christmas and New Year's holidays. Prior to this past week, I also watched numerous sports being televised last February/March while on the island for two weeks and many more times over the five visits to the island over the past six years. During these visits I frequently came to watch sports and one time came to listen to live music on a stage in the back by the swimming pool. Over all these visits I have met Nash the owner, who seemed like a nice guy in my casual conversations with him. My view of Nash and also this establishment changed completely this evening, however. I had been in Snappers with my family for dinner and drinks last Thursday when the Browns were on Thursday night TV. The waitress asked us to give the item # when we ordered rather than tell her "hamburger" or whatever item we desired. We said okay, and my son ordered #16, which was the Philly Cheesesteak. The waitress took our order and then removed the menus from our table and returned a short time later with our drinks. A bit later our food arrived, and the waitress put what looked like a hamburger down in front of my son, who replied politely, that wasn't what he ordered. He said he ordered the Philly Cheeseteak. She returned to the kitchen and checked the slip she had written and then came back and told my son it was too bad, as he had ordered #16 - a Veggie Burger, which was what was sitting on the plate - not a hamburger. Needless to say, my son didn't eat it. I figured my son had just ordered incorrectly, so I paid the 250 pesos without complaining, believing he had screwed up. Well, I was in the bar again this evening to watch the Rose Bowl. It was crowded, and the televisions kept having the screen freeze up all the time with the satellite giving poor reception. It was annoying, but at least half of the the television screen could be viewed. Anyhow, i happened to open the menu to see the list of beers, and I noticed that the Philly Cheesesteak was clearly marked as #16. I couldn't believe it! The manager happened to walk by a little later and I had met him last Spring when I had been there. I had explained the situation about receiving the Veggie Burger instead of the Philly Cheesesteak last Thursday. He told me no problem that he'd take care of it and that they had changed menus last Thursday. Prior to then, #16 was a Veggie Burger and now it was a Philly Cheesesteak. My son had apparently been looking at the updated menu before the waitress took it away from us. Anyhow, the manager never returned to refund me the 250 pesos he had promised. However, Nash (the owner) did about half an hour later. I chatted with him for a few minutes and reminded him about a conversation we had this past April. I then asked him if the manager had spoken to him about the situation that had happened this past Thursday. I repeated to him what had happened with the waitress not knowing the menu numbers had changed. He went to the bar and brought me a beer. I asked him about the refund for the 250 pesos due to paying for a sandwich that nobody ate and we hadn't really ordered. He went ballistic. He called me every swear word in the book and told me to get the F out of his bar. Really? That is how you treat a customer that regularly frequents you establishment and was just trying to correct an error that his employee made not knowing the numbers were switched? He could not have been more rude and I left. I will never return there and had I read the other reviews on this site about how dirty the kitchen was, I wouldn't have probably ordered food there. I can assure you that there are many other bars and restaurants that have better reception and better food - and certainly better service. Nash, you lost me as a customer for life, and it wouldn't surprise me if you lost many others. I noticed that others have written about your temper. I saw i
I have my own rating system.6 stars: Presidential Service5 stars: Top Notch Service4 stars: It was straight3 stars: Ok2 stars: ?1 stars: I need to bypass the manager and speak to the owner.12/8/2023⭐⭐⭐⭐⭐⭐Grouper, steamed vegetables and yellow rice.Seasoned well. Everything was delicious.⭐⭐⭐⭐⭐⭐Erin was our customer service attendant. She was awesome. Her recommendations were great. She was very friendly, top tier customer service.⭐⭐⭐⭐⭐⭐Manager:Augustine was nice and friendly and welcomes everyone. Him and I talked basketball for a little bit and enjoyed the in season tournament the NBA is doing. All the staff there are amazing12/9/2023⭐⭐⭐⭐⭐⭐Bills Buffalo Crispy ChickenThe sauce on top was good. It was fried to perfection. Very good hamburger.⭐⭐⭐⭐⭐⭐Erin was our customer service attendant. She delivered the greatness again. She brought out cake a slice of cake for one of our friends birthday.⭐⭐⭐⭐⭐⭐Manager:Augustine was nice and friendly and welcomes everyone. Him and I talked basketball for a little bit and enjoyed the in season tournament the NBA is doing. All the staff there are amazing
Atmosphere: 5
Food: 5
Service: 5
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