Unprofessional and used unnecessary excessive force. I remember when this used to be such a great place, however over the course of this past year the establishments customer service and professionalism has noticeably decreased.
Bruce Butler
Bartender and DJ and bouncers were awesome!
Atmosphere: 5
Service: 5
Ishant Kalra
Last Friday, I went for a Bollywood night in Klub krome. I was disappointed with the staff, the main DJ because when I asked him to change the song or can you please play this or that song, he said I can't hear, then I showed the name of that song then he said I can't see. So, the prominent reason is why they hired that kind of staff if they could provide good customer service. So, my suggestion is if anyone wants to go there, don't go just enjoy your home or somewhere else in this beautiful city (Fredericton).
Atmosphere: 1
Food: 1
Service: 1
Lauren Roth
Had a very unpleasant experience at Khrome tonight. Usually it is a great place which is why we went, but tonight the atmosphere had appeared to change. When arriving an hour before it closed we were shocked to still be met with a $6 door fee (raised since the last time we were there). To ensure our door fee was worth it, we confirmed with staff that it was busy. They replied that is was so we were willing to pay despite our doubts. When going into the club we were disappointed to see there were no more than 15 people in the club. We tried our best to enjoy it, but found it difficult to justify our paid entrance fee and were extremely frustrated when we found out we were lied to. On our way out, the door staff wouldn’t even make eye contact with us. Will not be returning anytime soon if this is the new expectation unless changes are made. Don’t waste your time or money.
Atmosphere: 1
Food: 1
Service: 1
joe stiven
Friendly staff. Great DJ's from all over. John Riordan rocks.
Parking: Parking is as good as any other nightlife location.
Atmosphere: 5
Food: 5
Service: 5
Erin Martin
Staff member causing drama, spreading misinformation (while he was working) to my mutual friend group. at an after party, it unravelled that he spread misinformation about serious stuff while he was working. Told management that this is a work issue and they contradicted themselves saying we “don’t deal with drama”. Yet saying this is nothing BUT DRAMA and “nothing can be done about it”. Operations manager was very nasty saying “I’m going to end this conversation now”. And to “get over it”, “deal with it with him instead”. Clearly I didn’t think any repercussions would follow judging off this establishment but they only proved themselves to be worse. Terrible experience for NOTHING!!!! When it’s already a roughed up establishment. They need all the help they can get. The help was letting them know how terrible their staff Cole A. is, harassing patrons of the bar.
Atmosphere: 1
Food: 1
Service: 1
Jenelle Tapley
The new manager Cole has really made this place better !!! I’ve noticed a huge difference. Better nights, better drinks, better vibes !
Dan Karaimo
Unbeatable location, pretty lit on Saturdays, not too pricey, plenty of cabs outside the place. Best club in town..maybe ?! ?
Atmosphere: 4
Service: 5
Dan Kamau
Unbeatable location, pretty lit on Saturdays, not too pricey, plenty of cabs outside the place. Best club in town..maybe ?! 🤔
Extremely disappointing service. My friends and I went there for only about 30 minutes and had the managers hovering over us the entire time. We had just sat down and the manager walked over and told us if we didn’t buy a drink right now that we’d be kicked out even though we were literally just sitting down to say hi to our friends. We did plan on buying drinks but the aura was immediately threatening when we felt pressured into drinking.At one point one of our friends went up on stage to do karaoke and the manager shushed us for cheering them on- not even loudly enough to disturb anyone as I didn’t realize they were cheering and I was seated directly beside them- which is a bit ridiculous considering the setting.managers sat at a table directly beside us and watched us the entire time, which made everyone extremely uncomfortable. It’s not like we’d been there before to cause issues that would make them watch over us, I was the only one in the group who’d been there before that night and I’ve always stayed in my own lane at khrome.Overall management there has always been overbearing and controlling but this went the extra mile. The bartenders were very kind and wonderful, this is completely and solely on the management having a power trip.
Atmosphere: 1
Service: 1
M. Briden
This spot was pretty disappointing. I came here to see a band play. The band was really good and I’m sorry they had to play here. The downstairs of this venue is not conducive to hosting concerts. There are walls and pillars everywhere. There’s barely anywhere to stand where you can actually see the show. I was also surprised that the bar did not have beer on tap. They served beer from a can and charged top dollar. I can have been from a can at home. The furniture was also filthy. It was full of grime me holes. The bathrooms also didn’t have any soap that was working.
graeme eddolls
Time of my life. The men were very pleasant. The atmosphere was electric and I really enjoyed my lovely can of Keith's - thank you Klub Krome!
Larry Mckiel
I've always enjoyed coming here as it's name has changed over the years but it's always been one of the iconic go to establishment of the downtown area and the funnest times I've had as of late has been on the Thursdays with Joe King kareoke it's been a nice tradition now that I try to make it out every Thursday
Leon Willier
There was an event for 30yr+ folks. Granted i know this place is more a younger crowd normally but i was quite impressed with the decor. Staff were amazing and i had a great evening. See you next month and hope others come to yhese events even though it may have been a bit quieter tonight, its an experience for someone who has never been here.
Bouncers use excessive force!
Unprofessional and used unnecessary excessive force. I remember when this used to be such a great place, however over the course of this past year the establishments customer service and professionalism has noticeably decreased.
Bartender and DJ and bouncers were awesome!
Atmosphere: 5
Service: 5
Last Friday, I went for a Bollywood night in Klub krome. I was disappointed with the staff, the main DJ because when I asked him to change the song or can you please play this or that song, he said I can't hear, then I showed the name of that song then he said I can't see. So, the prominent reason is why they hired that kind of staff if they could provide good customer service. So, my suggestion is if anyone wants to go there, don't go just enjoy your home or somewhere else in this beautiful city (Fredericton).
Atmosphere: 1
Food: 1
Service: 1
Had a very unpleasant experience at Khrome tonight. Usually it is a great place which is why we went, but tonight the atmosphere had appeared to change. When arriving an hour before it closed we were shocked to still be met with a $6 door fee (raised since the last time we were there). To ensure our door fee was worth it, we confirmed with staff that it was busy. They replied that is was so we were willing to pay despite our doubts. When going into the club we were disappointed to see there were no more than 15 people in the club. We tried our best to enjoy it, but found it difficult to justify our paid entrance fee and were extremely frustrated when we found out we were lied to. On our way out, the door staff wouldn’t even make eye contact with us. Will not be returning anytime soon if this is the new expectation unless changes are made. Don’t waste your time or money.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff. Great DJ's from all over. John Riordan rocks.
Parking: Parking is as good as any other nightlife location.
Atmosphere: 5
Food: 5
Service: 5
Staff member causing drama, spreading misinformation (while he was working) to my mutual friend group. at an after party, it unravelled that he spread misinformation about serious stuff while he was working. Told management that this is a work issue and they contradicted themselves saying we “don’t deal with drama”. Yet saying this is nothing BUT DRAMA and “nothing can be done about it”. Operations manager was very nasty saying “I’m going to end this conversation now”. And to “get over it”, “deal with it with him instead”. Clearly I didn’t think any repercussions would follow judging off this establishment but they only proved themselves to be worse. Terrible experience for NOTHING!!!! When it’s already a roughed up establishment. They need all the help they can get. The help was letting them know how terrible their staff Cole A. is, harassing patrons of the bar.
Atmosphere: 1
Food: 1
Service: 1
The new manager Cole has really made this place better !!! I’ve noticed a huge difference. Better nights, better drinks, better vibes !
Unbeatable location, pretty lit on Saturdays, not too pricey, plenty of cabs outside the place. Best club in town..maybe ?! ?
Atmosphere: 4
Service: 5
Unbeatable location, pretty lit on Saturdays, not too pricey, plenty of cabs outside the place. Best club in town..maybe ?! 🤔
Restaurantji Recommends
Extremely disappointing service. My friends and I went there for only about 30 minutes and had the managers hovering over us the entire time. We had just sat down and the manager walked over and told us if we didn’t buy a drink right now that we’d be kicked out even though we were literally just sitting down to say hi to our friends. We did plan on buying drinks but the aura was immediately threatening when we felt pressured into drinking.At one point one of our friends went up on stage to do karaoke and the manager shushed us for cheering them on- not even loudly enough to disturb anyone as I didn’t realize they were cheering and I was seated directly beside them- which is a bit ridiculous considering the setting.managers sat at a table directly beside us and watched us the entire time, which made everyone extremely uncomfortable. It’s not like we’d been there before to cause issues that would make them watch over us, I was the only one in the group who’d been there before that night and I’ve always stayed in my own lane at khrome.Overall management there has always been overbearing and controlling but this went the extra mile. The bartenders were very kind and wonderful, this is completely and solely on the management having a power trip.
Atmosphere: 1
Service: 1
This spot was pretty disappointing. I came here to see a band play. The band was really good and I’m sorry they had to play here. The downstairs of this venue is not conducive to hosting concerts. There are walls and pillars everywhere. There’s barely anywhere to stand where you can actually see the show. I was also surprised that the bar did not have beer on tap. They served beer from a can and charged top dollar. I can have been from a can at home. The furniture was also filthy. It was full of grime me holes. The bathrooms also didn’t have any soap that was working.
Time of my life. The men were very pleasant. The atmosphere was electric and I really enjoyed my lovely can of Keith's - thank you Klub Krome!
I've always enjoyed coming here as it's name has changed over the years but it's always been one of the iconic go to establishment of the downtown area and the funnest times I've had as of late has been on the Thursdays with Joe King kareoke it's been a nice tradition now that I try to make it out every Thursday
There was an event for 30yr+ folks. Granted i know this place is more a younger crowd normally but i was quite impressed with the decor. Staff were amazing and i had a great evening. See you next month and hope others come to yhese events even though it may have been a bit quieter tonight, its an experience for someone who has never been here.
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