It takes an exceptionally long time for counter orders
Atmosphere: 1
Food: 2
Service: 2
Ross Ibrahim
Stop by for a quick bite. The young girl at the counter, were just fabulous 😍 You made my day!! Yes, please upgrade my French fries, I'm on a diet🫢😆
Atmosphere: 5
Food: 5
Service: 5
Bruce Dobson
I asked for my burger with just mustard and relish. Evidently, they don't use mustard or relish. What I got was a burger with everything (the usual) on it. I took it Bach for exchange. What I got back was a burger with the tiniest patties I've ever seen. There was more pickle than burger patty. It was the worst burger I've EVER had.
Atmosphere: 1
Food: 1
Service: 2
Djburlet 07
This Is Cool
Atmosphere: 5
Food: 5
Service: 5
layla mckinley
I was missing more than half my order when I got it. My poutine was half fries and half who-hash ridiculous its supposed to be just fries. Didn't get my burger, sauce, pop, and not even napkins. The managers was so rude. Never going to this mcdonalds again.
Atmosphere: 1
Food: 1
Service: 1
Tiago Carvalho
We usually order food through Doordash from this Mcdonalds and other restaurants. they have been consistently unreliable even in person, messing up orders and forgetting burgers and sometimes just sending half of the order. Since we order through doordash that means we've to get out of the house to go grab the remaining food, yes we can open a claim with doordash to get a refund but I order food so we can eat, the refund will not fix the issue.
These past 2 months this situation happened at least 4 times, out of 8 orders, so it's a 50/50% chance they get the order right. Tonight I drove back to the location to explain how this is an inconvenience and the manages didn't offer to give me the happymeal, which I ended up driving to another Mcdonalds in town to grab, but proceeded to imply the problem was with Doordash and I should open a claim to get a refund.
This problem is very consistent and it's always with the night staff, not sure if the day staff is the same or if the issue is the same through the day as we don't order out that often.
Extremely unprofessional staff and manager (It was a lady, not sure what was her name). I guess looking at the 3.4* rating we can understand I'm not the only one with problems, which funny enough it was confirmed by the other Mcdonalds in town that they've heard similar situations about this Main st location.
they sure will never see my money again.
Atmosphere: 1
Food: 2
Service: 1
Peter Strelow
For our visit the burgers we ordered we're actually made according to the way they should be The window staff we're on the ball The service was fairly quick a little better than most drive-thrus
Atmosphere: 4
Food: 4
Service: 4
Olivia Boucher
Grabbed a quick bite at McDo and everything was smooth. Got my order fast and it was fresh. Staff were polite and the place was clean. Good spot when you're in a rush.
Atmosphere: 5
Food: 5
Service: 5
Natalie Dawn
This location has to be one of the busiest places on the north side. That being said, I don’t understand how the fries are always stale and cold? Not only that we wait a good 20mins for our food in the first place and even when u order online for delivery is the same way. Long wait ,cold and stale food. Being such a popular restaurant you think you would be held to a bit higher standard than that. Higher prices for stale food? Sounds about right these days…
Food: 1
alex roberts
When going through the drive-through they should not be putting Speak proper English on the telephone Including taking proper precautions when making the food for your specific order, including getting the order right value of the food and not overcharging Food was also not very fresh clearly reused fries and not hot food!! Not very happy with this place it’s chaotic in there dirty and I won’t be returning it’s disgusting
We ordered 2 meals this evening and both had cold fries, and 1 of the burgers was cold as well... I dont mind the high prices but do expect a good meal in return. Very disappointed
Food: 1
Service: 4
Stephanie Raina Norman
Nice McDonald's we stopped at on our way passing through.
Parking lot had the drive through go right through it so it was tricky to navigate safely to get into and out of the establishment.
Lots of staff, food was as expected, lots of space
Atmosphere: 4
Food: 5
Service: 5
Roger Clowater
One thing about franchises is that you should expect the same level of service across all locations. This particular location lived up to that expectation.
Atmosphere: 5
Food: 5
Service: 5
donald bowles
Inevitably, every time they get the order wrong... Doesn't seem to matter if it's young kids working or new comer adults working...
It takes an exceptionally long time for counter orders
Atmosphere: 1
Food: 2
Service: 2
Stop by for a quick bite.
The young girl at the counter, were just fabulous 😍 You made my day!! Yes, please upgrade my French fries, I'm on a diet🫢😆
Atmosphere: 5
Food: 5
Service: 5
I asked for my burger with just mustard and relish. Evidently, they don't use mustard or relish. What I got was a burger with everything (the usual) on it.
I took it Bach for exchange.
What I got back was a burger with the tiniest patties I've ever seen. There was more pickle than burger patty.
It was the worst burger I've EVER had.
Atmosphere: 1
Food: 1
Service: 2
This Is Cool
Atmosphere: 5
Food: 5
Service: 5
I was missing more than half my order when I got it. My poutine was half fries and half who-hash ridiculous its supposed to be just fries. Didn't get my burger, sauce, pop, and not even napkins. The managers was so rude. Never going to this mcdonalds again.
Atmosphere: 1
Food: 1
Service: 1
We usually order food through Doordash from this Mcdonalds and other restaurants.
they have been consistently unreliable even in person, messing up orders and forgetting burgers and sometimes just sending half of the order.
Since we order through doordash that means we've to get out of the house to go grab the remaining food, yes we can open a claim with doordash to get a refund but I order food so we can eat, the refund will not fix the issue.
These past 2 months this situation happened at least 4 times, out of 8 orders, so it's a 50/50% chance they get the order right.
Tonight I drove back to the location to explain how this is an inconvenience and the manages didn't offer to give me the happymeal, which I ended up driving to another Mcdonalds in town to grab, but proceeded to imply the problem was with Doordash and I should open a claim to get a refund.
This problem is very consistent and it's always with the night staff, not sure if the day staff is the same or if the issue is the same through the day as we don't order out that often.
Extremely unprofessional staff and manager (It was a lady, not sure what was her name). I guess looking at the 3.4* rating we can understand I'm not the only one with problems, which funny enough it was confirmed by the other Mcdonalds in town that they've heard similar situations about this Main st location.
they sure will never see my money again.
Atmosphere: 1
Food: 2
Service: 1
For our visit the burgers we ordered we're actually made according to the way they should be The window staff we're on the ball The service was fairly quick a little better than most drive-thrus
Atmosphere: 4
Food: 4
Service: 4
Grabbed a quick bite at McDo and everything was smooth. Got my order fast and it was fresh. Staff were polite and the place was clean. Good spot when you're in a rush.
Atmosphere: 5
Food: 5
Service: 5
This location has to be one of the busiest places on the north side. That being said, I don’t understand how the fries are always stale and cold? Not only that we wait a good 20mins for our food in the first place and even when u order online for delivery is the same way. Long wait ,cold and stale food. Being such a popular restaurant you think you would be held to a bit higher standard than that. Higher prices for stale food? Sounds about right these days…
Food: 1
When going through the drive-through they should not be putting Speak proper English on the telephone Including taking proper precautions when making the food for your specific order, including getting the order right value of the food and not overcharging Food was also not very fresh clearly reused fries and not hot food!! Not very happy with this place it’s chaotic in there dirty and I won’t be returning it’s disgusting
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
We ordered 2 meals this evening and both had cold fries, and 1 of the burgers was cold as well... I dont mind the high prices but do expect a good meal in return. Very disappointed
Food: 1
Service: 4
Nice McDonald's we stopped at on our way passing through.
Parking lot had the drive through go right through it so it was tricky to navigate safely to get into and out of the establishment.
Lots of staff, food was as expected, lots of space
Atmosphere: 4
Food: 5
Service: 5
One thing about franchises is that you should expect the same level of service across all locations. This particular location lived up to that expectation.
Atmosphere: 5
Food: 5
Service: 5
Inevitably, every time they get the order wrong... Doesn't seem to matter if it's young kids working or new comer adults working...
Food: 2
Service: 2
Normal run of the mill Mcdonalds.
Atmosphere: 5
Food: 5
Service: 5
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