McDonald’s

1177 Prospect St, Fredericton
(506) 444-6231

Recent Reviews

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kim sharpe

Service is awful

Food: 1

Steven M

They get the order right sometimes

Gracie Nicholson

We came 10 minutes before the inside closed and they refused to serve us, we ordered a poutine and paid for one and did not receive a poutine. all of our food was cold. not worth it.

Atmosphere: 2

Food: 2

Service: 1

Lakhbir Singh

I had an unpleasant experience with this lady, May I Don’t know the Extact position but She is Manager and working at Prospect Street MC Donald ( Amanpreet Kaur) whose behavior towards our staff and aslo with Customers was unacceptably rude and unprofessional. Her interactions lacked of basic courtesy and respect, creating a negative atmosphere among the team. This kind of attitude is detrimental to any work environment and not something we can tolerate.Please Terminate this type of employee as soon as possible.and Absolutely terrible experience with the night staff. From the moment I arrived, it felt like customers were a burden rather than the reason the place is open. The wait time was ridiculous for a fast-food restaurant, especially considering how quiet it was. When I finally received my order, it was wrong — missing items, cold food, and clearly thrown together without any care.

The attitude of the night staff made everything worse. No greeting, no apology, and no effort to fix the mistakes without visible annoyance. It honestly felt like asking them to do their job was an inconvenience. Basic customer service was completely nonexistent.
Mainly (Punjabi Staff)and Indian Staff is so Terrible and Unprofessional. Please terminate all of them.

What’s even more frustrating is that this isn’t a one-time issue. Every late-night visit seems to come with the same problems: long waits, poor communication, incorrect orders, and staff who seem uninterested in helping. If items are unavailable or there’s a delay, at least explain it instead of leaving customers confused and ignored.

McDonald’s is supposed to be consistent, but this night crew delivers the exact opposite. If management doesn’t step in to improve training, attitude, and accountability, this location will continue to lose customers. Until then, I strongly recommend avoiding this McDonald’s at night unless you enjoy wasting time and money.

Atmosphere: 1

Food: 1

Service: 1

Josee Frenette

Went a Saturday night around 9. Was in town fora tournament. Pass in Drive thru. Service was slow. Probably understaff. Food was great.

Atmosphere: 4

Food: 4

Service: 3

Cassandra Cassandra

Was hungry went through the drive-thru speedy service got my food at the next window promptly. It was hot and fast.

Atmosphere: 5

Food: 5

Service: 5

Hoda Varmazyar

McDonald's Prospect has a nice playground for kids! One thing to note is the playground here closes at 8pm. However, the McDonald's in Oromocto keeps the playground open until 12am.

James Reed

Not open 24/7

Joel Kerstens

Ever since they renovated (a few years ago), it is not uncommon to have to wait 20-30 minutes for your food, if you order inside... and that's even when there's nobody else ahead of you.

They only care about servicing drive thru. Of course, they're only interested in speed there, so don't expect anyone to be friendly or courteous.

You will often get yelled at for checking your order before pulling away from the window, because you're in their way... but if you don't, you can rest assured that there will be errors with your order.

Atmosphere: 1

Food: 4

Service: 1

Patrick Fennemore

The lady at the counter was very mean. She didn't want to take our order at, very disappointed in the service that we received. Her name was Maria

Atmosphere: 1

Food: 1

Service: 1

Lily McNabb

Staff always forgets items in the bags and never gets burgers right. They are slow and lazy.

Atmosphere: 1

Food: 4

Service: 2

Daniel Stevens

Unfortunately shorted 2 hashbrowns at the Drive Through this morning :(

Food: 4

Service: 4

Melissa Dawn

So yummy

Atmosphere: 5

Food: 5

Service: 5

Stacey N

Worst McDonald's ever, bathrooms are coded for entry and disgusting, staff are rude. If that is the state of the bathroom, I'm horrified to think of how bad the kitchen is.

Atmosphere: 1

Food: 1

Service: 1

Danny Heffner

Food was hot and fresh

Atmosphere: 5

Food: 5

Service: 5

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