Over priced ($36 for a large) and they sent our order to the other papa Johns
Marc Bastarache
Friendly staff
James Hefferton
Driving through Canada and stopped in Fredericton. We ate at Poppa John's for the first time and it was really good! Pizza was hot when we got to our table.
Madi Brooks
Ordering my food all was well but when I got home I noticed my pizza appeared to have been dropped at some point, the toppings were all through the box and the pizza itself a mess, when I called to let them know I was hangup on.
Sabrina Carter
Worker taking order was very helpful and extremely friendly
Todd Weber
Have a coupon for a large pizza. Want to upgrade and they won’t let me. Made me order more food for my family’s three
Totally unacceptable and will be recommending that customer service is horrible and not good. If the service is bad I can only imagine the quality of the food is horrible as well.
Won’t be coming back as the staff doesn’t know how to interact with customers.
Todd Weber
Russ King
Staff was great. Very polite.
B “B” T
RIP Extra Cheesy Alfredo you were my only reason to go to Papa John's.
Carl Røbinsøn
They close at 11, i ordered delivery at 9:30, they canceled my order and refused to answer the phone when called
Service: 1
Adude Canada
They close at 11, i ordered delivery at 9:30, they canceled my order and refused to answer the phone when called
Although we have been patrons of the Northside Papa John's Pizza for the past 10+ years. Since it's been taken over by the new management we've experienced nothing but problems. The majority of which I simply let go quietly. Our last visit, though, was so atrocious that had I been a Health & Safety Insp. I would have closed them down for review. To begin, they sent my order to their Southern loc (which had happened every time since the takeover). Even though I triple checked to ensure that it went to the right location. Then they called me back to confirm the order, and info. However, when we arrived to pick up our $150+ order, they informed us that no such order existed. Although I was understandably upset, I asked that the order be filled regardless. However, the order we received was with EVERY pizza nearly folded in half (due to the force of someone throwing it down against the counter). The dip containers were purposely mashed into the cheese of the pies. So hard that the ink stamp referring the bbf date actually transferred from the container, to the cheese itself. My poor daughter, not knowing what to do, paid for the mess, and left. Had I been there, I would have given them a piece of my mind, and told them what they could do with the fiasco they presented us with. Never again will i, or my family, eat there. Which is too bad, as having 5 grown kids, our orders were never below $150, and we certainly love our pizza. So they can kiss goodbye to the thousands of dollars, and tips, which they could have had for many years to come. We'll done Papa John's! You managed to mess up such a simple, and beautiful thing.
Atmosphere: 1
Food: 1
Service: 1
Chris Allen
Picked up an order here on Friday and was shocked to find an employee handling his personal cell phone while preparing pizzas. I saw him initially with the phone pinned between his shoulder and head before he used his hand - fresh from touching one raw pizza - to move it to the other side of his head before immediately preparing another raw pizza. Is food safety not a priority for this location? Do we not wash hands before preparing food? There were multiple other employees around and no one saying anything about this, so is this just something that is tolerated? I’m not looking for a refund of my order, I’m not looking for a free pizza, I’m simply done with this Papa Johns location and will not be returning.
Service: 1
Patel Bharat
Ordered pizza from this location and got good pizza. Awesome experience and staff was also good.
Atmosphere: 5
Food: 5
Service: 5
J D
I don’t usually post negative reviews unless it’s a repeat offender, but third order in a row that’s been botched. No donair (asked to have garlic switched to donair - third time this has happened), pizza not cut, the works apparently has donair meat now? Really wish I could just pay more to order from south side location.
Atmosphere: 2
Food: 2
Service: 2
Chris Eaton
Last couple of times I've been here they have had some incredibly uneven topping distribution.
This is also one of the most expensive pizza places in the city, so with Pizza Pizza just down the street it is really hard to recommend. It's simply poor value for the price. (They used to have really good email coupons to even it out but don't anymore, so now it's just plain expensive.)
Over priced ($36 for a large) and they sent our order to the other papa Johns
Friendly staff
Driving through Canada and stopped in Fredericton. We ate at Poppa John's for the first time and it was really good! Pizza was hot when we got to our table.
Ordering my food all was well but when I got home I noticed my pizza appeared to have been dropped at some point, the toppings were all through the box and the pizza itself a mess, when I called to let them know I was hangup on.
Worker taking order was very helpful and extremely friendly
Have a coupon for a large pizza. Want to upgrade and they won’t let me. Made me order more food for my family’s three
Totally unacceptable and will be recommending that customer service is horrible and not good. If the service is bad I can only imagine the quality of the food is horrible as well.
Won’t be coming back as the staff doesn’t know how to interact with customers.
Todd Weber
Staff was great. Very polite.
RIP Extra Cheesy Alfredo you were my only reason to go to Papa John's.
They close at 11, i ordered delivery at 9:30, they canceled my order and refused to answer the phone when called
Service: 1
They close at 11, i ordered delivery at 9:30, they canceled my order and refused to answer the phone when called
Restaurantji Recommends
Although we have been patrons of the Northside Papa John's Pizza for the past 10+ years. Since it's been taken over by the new management we've experienced nothing but problems. The majority of which I simply let go quietly. Our last visit, though, was so atrocious that had I been a Health & Safety Insp. I would have closed them down for review. To begin, they sent my order to their Southern loc (which had happened every time since the takeover). Even though I triple checked to ensure that it went to the right location. Then they called me back to confirm the order, and info. However, when we arrived to pick up our $150+ order, they informed us that no such order existed. Although I was understandably upset, I asked that the order be filled regardless. However, the order we received was with EVERY pizza nearly folded in half (due to the force of someone throwing it down against the counter). The dip containers were purposely mashed into the cheese of the pies. So hard that the ink stamp referring the bbf date actually transferred from the container, to the cheese itself. My poor daughter, not knowing what to do, paid for the mess, and left. Had I been there, I would have given them a piece of my mind, and told them what they could do with the fiasco they presented us with. Never again will i, or my family, eat there. Which is too bad, as having 5 grown kids, our orders were never below $150, and we certainly love our pizza. So they can kiss goodbye to the thousands of dollars, and tips, which they could have had for many years to come. We'll done Papa John's! You managed to mess up such a simple, and beautiful thing.
Atmosphere: 1
Food: 1
Service: 1
Picked up an order here on Friday and was shocked to find an employee handling his personal cell phone while preparing pizzas. I saw him initially with the phone pinned between his shoulder and head before he used his hand - fresh from touching one raw pizza - to move it to the other side of his head before immediately preparing another raw pizza. Is food safety not a priority for this location? Do we not wash hands before preparing food? There were multiple other employees around and no one saying anything about this, so is this just something that is tolerated?
I’m not looking for a refund of my order, I’m not looking for a free pizza, I’m simply done with this Papa Johns location and will not be returning.
Service: 1
Ordered pizza from this location and got good pizza. Awesome experience and staff was also good.
Atmosphere: 5
Food: 5
Service: 5
I don’t usually post negative reviews unless it’s a repeat offender, but third order in a row that’s been botched. No donair (asked to have garlic switched to donair - third time this has happened), pizza not cut, the works apparently has donair meat now? Really wish I could just pay more to order from south side location.
Atmosphere: 2
Food: 2
Service: 2
Last couple of times I've been here they have had some incredibly uneven topping distribution.
This is also one of the most expensive pizza places in the city, so with Pizza Pizza just down the street it is really hard to recommend. It's simply poor value for the price. (They used to have really good email coupons to even it out but don't anymore, so now it's just plain expensive.)
Atmosphere: 3
Food: 2
Service: 4
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