Best location in Fredeticton. Every single member on staff is fast, friendly and have always gotten my orders right. I will go out of my way to stop at this location because of how fast and accurate everyone is. Great team!
Atmosphere: 5
Food: 5
Service: 5
Itss Its
I visit often in main street , I notice one girl her name start from R . I notice her batch and she didn't give my change back and when I ask for change she said my manager will be rude to me if I tell her it's just 1 $ she is trying to give from tips but I leave. Mistakes can happen it's new but she scare from manager. That's not right treat your employees good please so they treat customers good.
Useless Dollar
Brenda is great when you go in there. But the rest of your staff lack training. Seriously, with increasing costs the service is ridiculous and you shouldn't be relying on one or two good staff members to carry the rest of the teams workload.
Atmosphere: 3
Food: 4
Service: 2
K M
I don't think I should have to elaborate how bad it is when your daughter bites into a donut and there is a adult's fingernail in the bite but here I go. On top of the service which you might get a correctly made order half of the time. This was just crossing a line and I don't understand how it has gone so far downhill so quickly. I worked at Tim Hortons a decade ago and this would be treated with a lot more seriousness than "Let me take your name for a free donut." The donut isnt "free" you are replacing the contaminated one that could have potentially given my child infections. Why would I want another donut with the same chance of being handled with no sense of food safety? This is not "making it right". Any confidence I had in the Tim Hortons brand after years of loyalty is now crushed. You don't have to bother responding. I don't want any compensation but if some change to your training and quality improves that would begin to repair the damage to your company's public image.
Atmosphere: 3
Food: 1
Service: 2
Sesh Bela
Please train your employees how to make wraps properly. If i spend a $7 on a wrap, i don’t wanna see sometimes stuffing are missing or the portions aren’t right. I have seen the differences how a same wrap is made at smythe st outlet and main street outlet. Last time, they handed me the wrap wasn't even properly wrapped. Everything inside would just fall if there wasn't no paper wrap. It is understandable that sometimes its busy and they are not paying much attention since line is getting longer and they have to pace it up. But it’s happening often, and the quality/ standard doesn’t meet the expectations and money at all. If a sloppy tasks become norm like this I would rather avoid ordering certain items. Thanks.
Food: 1
Service: 2
Sylvia Brewer
Loved going every morning to this place. The manager Erica does a fantastic job.
Atmosphere: 5
Food: 5
Service: 5
Genie Bunnz
I went in a little while before close yesterday and was ignored. One girl was stuck in drive through while this other short Indian girl was sat down with a CUSTOMER in the dining room. My order was not taken and I left unsatisfied. When I tried to call the store and get ahold of a manager or supervisor working this morning the phone number was useless and sent me to a dial tone every-time ; so now I’m here on google leaving a bad review when this situation could’ve been solved with a simple phone call.
Atmosphere: 2
Food: 3
Service: 1
Stephen Wight
Just a tim Hortons..always busy
Atmosphere: 2
Food: 3
Service: 2
ooga booga
what did y’all put in my sandwich damn, got me bein on the toilet for hours. but one of the workers are hot so it’s ok
Atmosphere: 1
Food: 1
Service: 3
Chamoy Bingor
what did y’all put in my sandwich damn, got me bein on the toilet for hours. but one of the workers are hot so it’s ok
Best location in Fredeticton. Every single member on staff is fast, friendly and have always gotten my orders right.
I will go out of my way to stop at this location because of how fast and accurate everyone is. Great team!
Atmosphere: 5
Food: 5
Service: 5
I visit often in main street , I notice one girl her name start from R . I notice her batch and she didn't give my change back and when I ask for change she said my manager will be rude to me if I tell her it's just 1 $ she is trying to give from tips but I leave. Mistakes can happen it's new but she scare from manager. That's not right treat your employees good please so they treat customers good.
Brenda is great when you go in there. But the rest of your staff lack training. Seriously, with increasing costs the service is ridiculous and you shouldn't be relying on one or two good staff members to carry the rest of the teams workload.
Atmosphere: 3
Food: 4
Service: 2
I don't think I should have to elaborate how bad it is when your daughter bites into a donut and there is a adult's fingernail in the bite but here I go. On top of the service which you might get a correctly made order half of the time. This was just crossing a line and I don't understand how it has gone so far downhill so quickly. I worked at Tim Hortons a decade ago and this would be treated with a lot more seriousness than "Let me take your name for a free donut." The donut isnt "free" you are replacing the contaminated one that could have potentially given my child infections. Why would I want another donut with the same chance of being handled with no sense of food safety? This is not "making it right". Any confidence I had in the Tim Hortons brand after years of loyalty is now crushed. You don't have to bother responding. I don't want any compensation but if some change to your training and quality improves that would begin to repair the damage to your company's public image.
Atmosphere: 3
Food: 1
Service: 2
Please train your employees how to make wraps properly. If i spend a $7 on a wrap, i don’t wanna see sometimes stuffing are missing or the portions aren’t right. I have seen the differences how a same wrap is made at smythe st outlet and main street outlet. Last time, they handed me the wrap wasn't even properly wrapped. Everything inside would just fall if there wasn't no paper wrap. It is understandable that sometimes its busy and they are not paying much attention since line is getting longer and they have to pace it up. But it’s happening often, and the quality/ standard doesn’t meet the expectations and money at all. If a sloppy tasks become norm like this I would rather avoid ordering certain items. Thanks.
Food: 1
Service: 2
Loved going every morning to this place. The manager Erica does a fantastic job.
Atmosphere: 5
Food: 5
Service: 5
I went in a little while before close yesterday and was ignored. One girl was stuck in drive through while this other short Indian girl was sat down with a CUSTOMER in the dining room. My order was not taken and I left unsatisfied. When I tried to call the store and get ahold of a manager or supervisor working this morning the phone number was useless and sent me to a dial tone every-time ; so now I’m here on google leaving a bad review when this situation could’ve been solved with a simple phone call.
Atmosphere: 2
Food: 3
Service: 1
Just a tim Hortons..always busy
Atmosphere: 2
Food: 3
Service: 2
what did y’all put in my sandwich damn, got me bein on the toilet for hours. but one of the workers are hot so it’s ok
Atmosphere: 1
Food: 1
Service: 3
what did y’all put in my sandwich damn, got me bein on the toilet for hours. but one of the workers are hot so it’s ok
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Quick and easy, how it should be.
Atmosphere: 5
Food: 5
Service: 5
Very busy drive thru
Always grab my coffee and snacks on the to work, nice place.
Atmosphere: 5
Food: 5
Service: 5
Always grab my coffee and snacks on the to work, nice place.
Atmosphere: 5
Food: 5
Service: 5
They are fast and efficient. Staff is very friendly and respectful. I always get a smile when I get to the drive thru window.
Parking: Parking on the Tim Hortons lot. They also have handicap parking spots.
Kid-friendliness: Of course children are allowed in the store and they have a great assortment of products that kids would love to eat.
Wheelchair accessibility: They have a spots where a wheelchair can have access into the restaurant.
Atmosphere: 4
Food: 5
Service: 5
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