Pancakes in Advance, NC

“I just had someone order food for me and I wanted to let the owner know the person they talked to was rude and not professional. We had called about 5 mins before opening to see if we could order, a female answered and told us to call back, you weren't open. The reason we called 4 mins. early was because we have a diabetic and needed food for them and we thought they make take the order 4 mins. early. Also, to let you know, we love the food and we frequent your restaurant very often . please tell some of your waitstaff to be more customer friendly. Thank you. And hats off to your cooks!“