I stopped into this Dunkin location for my afternoon iced coffee since I was in the area, and I have no complaints. Fast and friendly service, and the coffee was good as expected.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Chandler Burris
Can never just walk in an order food. Half the time you pull up to the drive thru and they say they are not accepting orders at the moment. Always have to use mobile order!
Service: 1
Carole Vasquez
Today not open a few times already their not
Atmosphere: 1
Food: 1
Service: 1
Carol Dennis
It took over 15 min to get one large coffee to go. Staff called us weird and were rude. Paid over $20.00 and container leaked. Will never use the Dunkin again! Do not waste your time and money!!!
Atmosphere: 1
Food: 1
Service: 1
Kathy Lemmond
Yummy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Brian P.
When I come in to order food the donuts look like crap and taste bad when the girl with the green hair works but when Jessica works the donuts are beautiful and I get great service with her but the green haired girl always be mean to me for asking a simple question like what kind of donut I'm looking at bc she never labels them and the glazed donuts look like she didn't glaze them at all but when Jessica works they look perfect and taste amazing.
Natasha Cole
I go here almost every morning because i want coffee, and when it’s good, it’s good. But they lack consistency. I order the same coffee, and it’s made different almost every single time. Some workers are nice and some act like they hate their job and dealing with customers. The line is HORRIBLE. I waited 20 minutes yesterday just for them to hand out one bag to the customer who could have been made to pull up and wait instead of making everyone in line wait.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Croissant
Tanya Drumm
The fair is fast, excellent and the staff is a pleasure as always. We were far from impressed with the attitude of people during our short stay in Albemarle but the staff at the Dunkin Donuts across from the Quality Inn were outstanding and made up for all the rest!
Megan Nicole
I go to this place all the time. I don't have my car right now so I doordashed. I'm informed that there is no bacon. I didn't even get the right donuts. And I didn't get a straw for my drink. Every single thing about this order was messed up. And it had nothing to do with the Dasher. A lot of times when I get donuts from here they're not the donuts I want. They just throw random donuts in the bag. I don't like sprinkles. And now I have only donuts for breakfast. At that they're donuts I don't eat. I called the store to no response. I also don't have my car right now to go up there because it's in shop.
Food: 1
Service: 2
Romaine Spratt
Big Glow up! ( last year when I visited, it was awful) Now it has been great experience both times!
Still can't make a cup of coffee to save their lives place sucks in Albemarle north Carolina. Everywhere else up and down the coast can make a cup of coffee all except this place.
Atmosphere: 1
Food: 1
Service: 2
Steven Pelland
Stoped in there on Saturday and the manager don’t care to help with anything looked like she was more worried about what she wanted and talking on her phone she is as rude as all the other managers this place has had I will be not coming here anymore it’s a joke come on dunkin you can do better then this she was talking bad about her boss and being rude to others get the right help
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Kaila Garcia
Its getting ridiculous that every single day I'm trying to get jelly donuts from several different locations and for some reason nobody ever has any kind of jelly donut at their location. Neither a regular donut nor do they have the jelly munchkins. Did dunkin donut franchise run out of jelly all together? Did yall quit making jelly donuts without informing the public. This is every single day. Before even lunch time. Albemarle location, mint Hill location.I have managed a dunkin donuts in the past at one of the concord locations and I know that each week/ day as a store manager your job is to check the forecasted sales of donuts for the week and create a list for the donut maker in the mornings to make the donuts for each day. If there is a high demand for a specific donut then you should ideally start making more of that donut daily for not only customer service and satisfaction but for profit. This is a clear problem with not just one specific location. Your stores are tarnishing the Dunkin donut brand name. It seems no matter what time of the day I decide to try to go, jelly donuts are ALWAYS out of stock. If the demand is high why aren't we making more donuts ?!Something needs to be done, this is absolutely ridiculous. My cravings for jelly donuts has caused nothing but distress and anger and its not fair. Please let me know who I can reach out to corporate wise.Maybe I need to investigate further and into all the surrounding dunkin donuts with video recording proof that every time I walk into a dunkin donuts there are never any jelly donuts. This isn't even a special or seasonal donut. This is one of the original donuts that should ALWAYS be on the shelf.It might seem ridiculous to be so upset over a donut, but it's even more ridiculous that the issue is continuing for this long and at multiple locations. I will not stop complaining and searching for an answer from someone within corporate. Not until this issue is resolved. Shame on you dunkin donuts.
Atmosphere: 1
Food: 1
Service: 1
Karma _999
Hard working and friendly staff. Busy on weekends but always met with a smile.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Latte
Sabrina Williams
This is the worst dunkin ever employees are rude there's always a line when I go. Then there's this mgr that acts like she don't know how to run a shift u would think she was a crew member the way she acts they Def need a new management team I will never ever give my business here again just need to shut this location down there always out of doughnuts or have a few selection of doughnuts before 12 every day out of the new wraps it always something there out of when I go this don't make sense
I stopped into this Dunkin location for my afternoon iced coffee since I was in the area, and I have no complaints. Fast and friendly service, and the coffee was good as expected.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Can never just walk in an order food. Half the time you pull up to the drive thru and they say they are not accepting orders at the moment. Always have to use mobile order!
Service: 1
Today not open a few times already their not
Atmosphere: 1
Food: 1
Service: 1
It took over 15 min to get one large coffee to go. Staff called us weird and were rude. Paid over $20.00 and container leaked. Will never use the Dunkin again! Do not waste your time and money!!!
Atmosphere: 1
Food: 1
Service: 1
Yummy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
When I come in to order food the donuts look like crap and taste bad when the girl with the green hair works but when Jessica works the donuts are beautiful and I get great service with her but the green haired girl always be mean to me for asking a simple question like what kind of donut I'm looking at bc she never labels them and the glazed donuts look like she didn't glaze them at all but when Jessica works they look perfect and taste amazing.
I go here almost every morning because i want coffee, and when it’s good, it’s good. But they lack consistency. I order the same coffee, and it’s made different almost every single time. Some workers are nice and some act like they hate their job and dealing with customers. The line is HORRIBLE. I waited 20 minutes yesterday just for them to hand out one bag to the customer who could have been made to pull up and wait instead of making everyone in line wait.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Croissant
The fair is fast, excellent and the staff is a pleasure as always. We were far from impressed with the attitude of people during our short stay in Albemarle but the staff at the Dunkin Donuts across from the Quality Inn were outstanding and made up for all the rest!
I go to this place all the time. I don't have my car right now so I doordashed. I'm informed that there is no bacon. I didn't even get the right donuts. And I didn't get a straw for my drink. Every single thing about this order was messed up. And it had nothing to do with the Dasher. A lot of times when I get donuts from here they're not the donuts I want. They just throw random donuts in the bag. I don't like sprinkles. And now I have only donuts for breakfast. At that they're donuts I don't eat. I called the store to no response. I also don't have my car right now to go up there because it's in shop.
Food: 1
Service: 2
Big Glow up! ( last year when I visited, it was awful) Now it has been great experience both times!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Restaurantji Recommends
Still can't make a cup of coffee to save their lives place sucks in Albemarle north Carolina. Everywhere else up and down the coast can make a cup of coffee all except this place.
Atmosphere: 1
Food: 1
Service: 2
Stoped in there on Saturday and the manager don’t care to help with anything looked like she was more worried about what she wanted and talking on her phone she is as rude as all the other managers this place has had I will be not coming here anymore it’s a joke come on dunkin you can do better then this she was talking bad about her boss and being rude to others get the right help
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Its getting ridiculous that every single day I'm trying to get jelly donuts from several different locations and for some reason nobody ever has any kind of jelly donut at their location. Neither a regular donut nor do they have the jelly munchkins. Did dunkin donut franchise run out of jelly all together? Did yall quit making jelly donuts without informing the public. This is every single day. Before even lunch time. Albemarle location, mint Hill location.I have managed a dunkin donuts in the past at one of the concord locations and I know that each week/ day as a store manager your job is to check the forecasted sales of donuts for the week and create a list for the donut maker in the mornings to make the donuts for each day. If there is a high demand for a specific donut then you should ideally start making more of that donut daily for not only customer service and satisfaction but for profit. This is a clear problem with not just one specific location. Your stores are tarnishing the Dunkin donut brand name. It seems no matter what time of the day I decide to try to go, jelly donuts are ALWAYS out of stock. If the demand is high why aren't we making more donuts ?!Something needs to be done, this is absolutely ridiculous. My cravings for jelly donuts has caused nothing but distress and anger and its not fair. Please let me know who I can reach out to corporate wise.Maybe I need to investigate further and into all the surrounding dunkin donuts with video recording proof that every time I walk into a dunkin donuts there are never any jelly donuts. This isn't even a special or seasonal donut. This is one of the original donuts that should ALWAYS be on the shelf.It might seem ridiculous to be so upset over a donut, but it's even more ridiculous that the issue is continuing for this long and at multiple locations. I will not stop complaining and searching for an answer from someone within corporate. Not until this issue is resolved. Shame on you dunkin donuts.
Atmosphere: 1
Food: 1
Service: 1
Hard working and friendly staff. Busy on weekends but always met with a smile.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Latte
This is the worst dunkin ever employees are rude there's always a line when I go. Then there's this mgr that acts like she don't know how to run a shift u would think she was a crew member the way she acts they Def need a new management team I will never ever give my business here again just need to shut this location down there always out of doughnuts or have a few selection of doughnuts before 12 every day out of the new wraps it always something there out of when I go this don't make sense
Atmosphere: 1
Food: 1
Service: 1