The review I just submitted was for Subway at East Gate Cinema, not Hwy 52.
A
As soon as I walked in the door, this woman that works there yells out, "my toaster is closed!" So, I ordered a sub that had bacon. She plopped this sandwich down and said, "I told you I can't heat this up!" I questioned this, so she cursed me out!! Like a child, she says, "Haha you're hungry, and don't have food....while smiling and at me! Then I got the correct answer regarding using the toaster. She told me that I came in 20 minutes before closing...so, she shouldn't have to use the toaster!!!
Bella Dobbins
10/30/24 I had a TERRIBLE experience at this subway. I placed my curbside order and it was supposed to be ready at 5:35pm. I arrived at that time and pushing "I'm here" button on the app. I waited until 6:10 for my sandwich. I was unable to go in and had to ask a good samaritan to ask the Subway worker to bring my sandwich out. The worker refused to bring my sandwich to my vehicle and forced me to come inside. When I grabbed my labeled food bag, the worker was very rude and insisted that I told her my name. When I told her, she informed me that they would not deliver DOORDASH orders to the car. I corrected her and said that it was my personal order, not a DOORDASH order. I told her that I had waited over thirty minutes for my meal. She told me there was no such thing as a curbside order, even though I showed her where it said curbside on the receipt and on the app. She continued to argue and be rude until I finally walked out of the store. She absolutely refused to admit that she was in the wrong. The extremely rude worker was a Caucasian female, skinny, dark hair, probably in her early thirties. As if my experience wasn't terrible enough, my order was not completed correctly. The sandwich was not toasted and I was not given any mayonnaise packets. I will not be returning to Subway after this horrific experience. I look forward hearing your response and receiving the refund.
Atmosphere: 1
Food: 1
Service: 1
Miranda Caudle
Walked in to place an order with 3 people in line in front of me and was told online orders only. The employee behind the counter said if you want a sandwich go outside and ask the manager sitting there if she will come in and make you a sandwich. I did tell the manager sitting outside that employee is refusing to make sandwich so I'll not be back to this Subway.
Atmosphere: 1
Food: 1
Service: 1
Hope Doby
Went today and the two workers had an attitude because I was gonna pace an order around 9:02 and refused to make it said they were gonna close at 9:30
Atmosphere: 1
Food: 1
Service: 1
Amanda Beaver
Please watch your cameras from 1:30 to 2:00pm today 8/6/2024. I went in for a sandwich the lady in front of me asked for the worker to go get more pickles from the back at which point he started cussing at her and said he's not doing it and she can "come make her own dam* sandwich." From then on the two proceeded to yell and cuss at each other for the next 30 minutes including him telling the customer that he keeps a gun on him. I was skipped in the line twice ended up leaving with no food. Please figure this out. The store had several people in it at this time.
Ryan Field
Walked in and was rudely told only mobile orders, even though they were standing around doing nothing walked outside. Ordered it on app walk back inside told them I had a mobile order and they promptly made my sandwich as it appeared They still weren’t doing anything with mobile orders except for mine, what was the point in that?
Service: 1
Peaceful Taurus
I WALK IN DID NOT GET GREETED , I TOLD HER WHAT SANDWICH I WANTED SHE GETS A PHONE CALL AND THEN PROCEEDS TO ANSWER AND MAKE MY SANDWICH WITH THE SAME GLOVES ON LIKE THATS SO UNSANITARY. WITH PEOPLE LIKE HER RUNNING SUBWAY IM SURE YALL WILL GET SHUTDOWN WELL THIS LOCATION ANYWAY!!!!
Atmosphere: 1
Service: 1
Amanda Hudson
Was willing to make sure my food was right even though they didn't have a few things
Min Jahng
Very unprofessional service as well as disrespectful. I will never use this location again.
The review I just submitted was for Subway at East Gate Cinema, not Hwy 52.
As soon as I walked in the door, this woman that works there yells out, "my toaster is closed!" So, I ordered a sub that had bacon. She plopped this sandwich down and said, "I told you I can't heat this up!" I questioned this, so she cursed me out!! Like a child, she says, "Haha you're hungry, and don't have food....while smiling and at me! Then I got the correct answer regarding using the toaster. She told me that I came in 20 minutes before closing...so, she shouldn't have to use the toaster!!!
10/30/24
I had a TERRIBLE experience at this subway. I placed my curbside order and it was supposed to be ready at 5:35pm. I arrived at that time and pushing "I'm here" button on the app. I waited until 6:10 for my sandwich. I was unable to go in and had to ask a good samaritan to ask the Subway worker to bring my sandwich out. The worker refused to bring my sandwich to my vehicle and forced me to come inside. When I grabbed my labeled food bag, the worker was very rude and insisted that I told her my name. When I told her, she informed me that they would not deliver DOORDASH orders to the car. I corrected her and said that it was my personal order, not a DOORDASH order. I told her that I had waited over thirty minutes for my meal. She told me there was no such thing as a curbside order, even though I showed her where it said curbside on the receipt and on the app. She continued to argue and be rude until I finally walked out of the store. She absolutely refused to admit that she was in the wrong. The extremely rude worker was a Caucasian female, skinny, dark hair, probably in her early thirties. As if my experience wasn't terrible enough, my order was not completed correctly. The sandwich was not toasted and I was not given any mayonnaise packets. I will not be returning to Subway after this horrific experience.
I look forward hearing your response and receiving the refund.
Atmosphere: 1
Food: 1
Service: 1
Walked in to place an order with 3 people in line in front of me and was told online orders only. The employee behind the counter said if you want a sandwich go outside and ask the manager sitting there if she will come in and make you a sandwich. I did tell the manager sitting outside that employee is refusing to make sandwich so I'll not be back to this Subway.
Atmosphere: 1
Food: 1
Service: 1
Went today and the two workers had an attitude because I was gonna pace an order around 9:02 and refused to make it said they were gonna close at 9:30
Atmosphere: 1
Food: 1
Service: 1
Please watch your cameras from 1:30 to 2:00pm today 8/6/2024. I went in for a sandwich the lady in front of me asked for the worker to go get more pickles from the back at which point he started cussing at her and said he's not doing it and she can "come make her own dam* sandwich." From then on the two proceeded to yell and cuss at each other for the next 30 minutes including him telling the customer that he keeps a gun on him. I was skipped in the line twice ended up leaving with no food. Please figure this out. The store had several people in it at this time.
Walked in and was rudely told only mobile orders, even though they were standing around doing nothing walked outside. Ordered it on app walk back inside told them I had a mobile order and they promptly made my sandwich as it appeared They still weren’t doing anything with mobile orders except for mine, what was the point in that?
Service: 1
I WALK IN DID NOT GET GREETED , I TOLD HER WHAT SANDWICH I WANTED SHE GETS A PHONE CALL AND THEN PROCEEDS TO ANSWER AND MAKE MY SANDWICH WITH THE SAME GLOVES ON LIKE THATS SO UNSANITARY. WITH PEOPLE LIKE HER RUNNING SUBWAY IM SURE YALL WILL GET SHUTDOWN WELL THIS LOCATION ANYWAY!!!!
Atmosphere: 1
Service: 1
Was willing to make sure my food was right even though they didn't have a few things
Very unprofessional service as well as disrespectful. I will never use this location again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good stuff! Yummy!!!
Atmosphere: 4
Food: 4
Service: 4
It’s bad enough there is only one subways working right now in albemarle . Now they are only excepting cards and no cash . Smh
They always do a great job on our order ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
It waS closed as always
Does the health department ever visit this place?
Atmosphere: 1
Food: 1
Service: 1
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