I don’t usually write reviews for the places I visit, but this time I decided to because I felt so disappointed with the customer service and food. First, the cashier didn’t even greet me and took my order with an unfriendly attitude. I ordered a sandwich with cheese, it was cold and the cheese wasn’t melted. I asked if they could please put it in the microwave to warm it up. When they handed it back, it smelled burnt—apparently they used the toaster instead of the microwave. After this experience, I won’t be returning to this store. It’s a shame it’s only three minutes from my house.
Atmosphere: 1
Food: 1
Service: 1
David Abraham
What you all have done to donuts is sacrilegious!!! Thank god a good donut shop has opened nearby! Can't wait until you all go out of business so that a new national brand can emerge that cares about food quality! !!!News flash!!! You are in the food business, it's all about the food!!! The persons responsible for frozen donuts should be held to account!!!
Food: 1
Savannah Trainer
Carla was incredibly rude during my visit. I had a mobile order for the drive-thru, and when I got to the window she started yelling, “I DON’T HAVE THAT ORDER,” at me and at her coworkers. She rushed me through the drive-thru and didn’t even take a moment to check if the order was placed. Completely unprofessional. If you’re looking for friendly service, I do NOT recommend this Dunkin’!!!
Atmosphere: 1
Food: 3
Service: 1
Jerome Holmes
The staff is always nice and the food is always hot. I love coming to this location because they continue to provide consistent service.
Atmosphere: 5
Food: 5
Service: 5
Jeanie Burdi
Tables not wiped. Messed up my order...manager didn't even come talk to us. This was a BR location too... and sadly BR Daiquiri Ice has changed... it was very bland
Atmosphere: 2
Food: 3
Service: 2
Sandy Yu
Their drive thru is unbelievably slow.
Atmosphere: 1
Food: 1
Service: 1
Mingshuo Wang
I don’t know why people said the seller is rude. I feel very good and the seller is friendly with me.
Atmosphere: 5
Food: 5
Service: 5
Stacey Cohen
Terrible service this morning by Teryah in the drive thru window. Very snappy, unprofessional and clueless about what order belonged to customers!
Crystal Hyman
I ordered a small iced coffee thru mobile app today as I normally do BUT it was truly lacking flavor.. wasted $4.11 ugh ?!
Atmosphere: 3
Food: 2
Service: 3
Charles Howard
No glaze doughnuts on a Sunday at 12p. This was the 2nd Dunkin I went to that afternoon
I usually come to this location about 3 times a week but the new girl at the window has been a little rude. I started driving to the other Dunkin location!
Service: 1
Makaley Sasaki
I stopped by today around 2:00pm, but the female employee in the drive -thru was rude in tone. I was put off so I left without ordering. I’ll stick to my usual spots.
Service: 1
claire lee
I ordered two dozens and can’t pick what I want. I understand it’s busy in the morning and asking them pack two dozens of glazed donuts in 4 boxes is a bit too much to ask. I fully understand and respect .
Atmosphere: 1
Food: 3
Service: 1
Tara DeVault
Stopped by and ordered the ham and cheese croissant sand-which. Took one bite out of it. It was cold. Returned to inside the store. Told the unfriendly uncaring employee. She reheated the sandwhich I already bit into. Disgusting. She was also complaining of other customers in the drive thru that was picky. I’m very disappointed. .
I don’t usually write reviews for the places I visit, but this time I decided to because I felt so disappointed with the customer service and food. First, the cashier didn’t even greet me and took my order with an unfriendly attitude. I ordered a sandwich with cheese, it was cold and the cheese wasn’t melted. I asked if they could please put it in the microwave to warm it up. When they handed it back, it smelled burnt—apparently they used the toaster instead of the microwave. After this experience, I won’t be returning to this store. It’s a shame it’s only three minutes from my house.
Atmosphere: 1
Food: 1
Service: 1
What you all have done to donuts is sacrilegious!!!
Thank god a good donut shop has opened nearby!
Can't wait until you all go out of business so that a new national brand can emerge that cares about food quality! !!!News flash!!! You are in the food business, it's all about the food!!! The persons responsible for frozen donuts should be held to account!!!
Food: 1
Carla was incredibly rude during my visit. I had a mobile order for the drive-thru, and when I got to the window she started yelling, “I DON’T HAVE THAT ORDER,” at me and at her coworkers. She rushed me through the drive-thru and didn’t even take a moment to check if the order was placed. Completely unprofessional. If you’re looking for friendly service, I do NOT recommend this Dunkin’!!!
Atmosphere: 1
Food: 3
Service: 1
The staff is always nice and the food is always hot. I love coming to this location because they continue to provide consistent service.
Atmosphere: 5
Food: 5
Service: 5
Tables not wiped.
Messed up my order...manager didn't even come talk to us.
This was a BR location too... and sadly BR Daiquiri Ice has changed... it was very bland
Atmosphere: 2
Food: 3
Service: 2
Their drive thru is unbelievably slow.
Atmosphere: 1
Food: 1
Service: 1
I don’t know why people said the seller is rude. I feel very good and the seller is friendly with me.
Atmosphere: 5
Food: 5
Service: 5
Terrible service this morning by Teryah in the drive thru window. Very snappy, unprofessional and clueless about what order belonged to customers!
I ordered a small iced coffee thru mobile app today as I normally do BUT it was truly lacking flavor.. wasted $4.11 ugh ?!
Atmosphere: 3
Food: 2
Service: 3
No glaze doughnuts on a Sunday at 12p. This was the 2nd Dunkin I went to that afternoon
Restaurantji Recommends
Just donuts
Don't like DD coffee
Atmosphere: 5
Food: 5
Service: 5
I usually come to this location about 3 times a week but the new girl at the window has been a little rude. I started driving to the other Dunkin location!
Service: 1
I stopped by today around 2:00pm, but the female employee in the drive -thru was rude in tone. I was put off so I left without ordering. I’ll stick to my usual spots.
Service: 1
I ordered two dozens and can’t pick what I want. I understand it’s busy in the morning and asking them pack two dozens of glazed donuts in 4 boxes is a bit too much to ask. I fully understand and respect .
Atmosphere: 1
Food: 3
Service: 1
Stopped by and ordered the ham and cheese croissant sand-which. Took one bite out of it. It was cold. Returned to inside the store. Told the unfriendly uncaring employee. She reheated the sandwhich I already bit into. Disgusting. She was also complaining of other customers in the drive thru that was picky. I’m very disappointed. .
Atmosphere: 1
Food: 1
Service: 1
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