First Watch

1280 W Williams St, Apex
(919) 377-9920

Recent Reviews

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Daniel A. Valle

Food was tasty, served fast, coffee was great, and the staff was beyond pleasant. Not sure if we just went on the perfect day, but we will be back to find out 🙂

Atmosphere: 5

Food: 5

Service: 5

Brianna Blizard

They tried to kill my friend!!!! She informed them of her cinnamon allergy and she ordered a waffle and they said it was safe. She ate it and her lip and mouth got itchy and inflated! They blamed it on her saying she should’ve asked it to be cooked on a separate grill from the French toast. That’s not her responsibility to know

Atmosphere: 3

Food: 3

Sue Allard

Wonderful place to go where everyone is pleasant and helpful and with good interaction and smiles!

Atmosphere: 5

Food: 5

Service: 5

Meghan Gandra

Came as a family of 6 including my parents. Food was excellent and service was good. But waiting time was around 30 mins to get seated.
It was a bit busy and noisy but can be expected on a Sunday morning.
Our parents enjoyed the food and the kids loved the pancakes and granola.

I am a huge fan of million dollar bacon. It never disappoints...

Atmosphere: 4

Food: 5

Service: 5

Rebecca Farrow

Bianca was very pleasant and professional. She was attentive to my questions and requests.

Atmosphere: 5

Food: 5

Service: 5

Heidi Rosales

I rarely leave reviews but I felt I needed to write this. This was our first experience at First Watch and it was terrible primarily due to our rude server Maddie. I understand everyone has bad days but it is extremely unprofessional to take it out on your customers. Maddie seemed to be ignoring us the whole time we were there. Never once smiled or was apologetic about our dirty utensils or wait. One guest at our table was still deciding between two options when she first came for our table so she politely asked the server if she could start with the other 4 people at our table since she was still bouncing between two options. The server then just turned around and walked away without saying a word. Never brought us any napkins, and would leave for long periods of time to go chat with the other servers at the front of the restaurant where we could all visibly see that she was unoccupied and when we tried to call her to the table she would look at us, make eye contact and just turn around and ignore us to continue talking with her coworkers. She was very short with us while taking our order, avouding eye contact and was clearly in a bad mood and walked right past our table multiple times when we were clearly trying to get her attention because we needed help. Not sure if this was just a bad day for her but her attitude ruined the whole experience for us.

Atmosphere: 1

Food: 2

Service: 1

Lucas Teeling

Went for breakfast with my family of five and didn’t have the best experience. Food was ok but was lacking seasoning. Our waitress wasn’t attentive and would disappear for long stretches. Something happened with my daughter’s pancake order (I believe it never got put in) so she had to wait an extra 10 minutes after everyone had already gotten their food. Overall l, disappointing visit. We’ve been here several times before and always had a great experience so hopefully this was a one time thing.

Atmosphere: 3

Food: 3

Service: 2

elisha burns

Good lunch

Atmosphere: 5

Food: 5

Service: 5

Trudie Laches

My recent visit to First Watch was, regrettably, a disappointing experience. While I anticipated a busy atmosphere and expected a reasonable wait time, our food was served surprisingly promptly—which was appreciated. Unfortunately, what followed detracted significantly from our enjoyment.

Upon receiving our meals, we realized we had not been provided silverware. After requesting it, a server informed us there would be a delay due to the utensils being rolled. We waited approximately 10 minutes before we could begin eating, which should not happen in a restaurant setting.

When my husband and daughter began eating their pancakes, they discovered the bottoms were burnt, cleverly concealed beneath the plating. With no server nearby to alert, they resorted to eating the tops and avoiding the charred portions. Additionally, my husband had opted for the Million Dollar Bacon upgrade. Instead of receiving the expected crisp and flavorful slices, he was served undercooked, soggy bacon coated in unappetizing back fat—completely missing the signature syrup and spice glaze.

I had ordered the chia pudding breakfast and was looking forward to a chilled, fruit-filled bowl of goodness. While it tasted delightful, the long wait for silverware resulted in a lukewarm dish. My toast with almond butter was also disappointing, as it arrived as plain bread with a modest spread of almond butter—missing the richness and presentation I anticipated.

I believe a manager presence on the floor or someone actively overseeing food quality would greatly improve guest experience. I also recommend re-evaluating procedures surrounding silverware preparation. Having a backup system in place—such as setting unrolled silverware and napkins directly on the table—is both acceptable and, in many cases, preferred by guests. Especially when rolled utensils come straight from the dishwasher, resulting in damp napkins.

Atmosphere: 3

Food: 3

Service: 3

Laurie Delk

This is a go-to restaurant for us! I often get the Morning Market Veg omelet (healthy with veggies & goat cheese), and their bread is delicious. I just tried today their seasonal Summer Watermelon drink with pineapple, lime and mint. So yummy! Always great service.

Atmosphere: 5

Food: 5

Service: 5

Bailey Toma Onuoha

Amazing food! So fast and really quality coffee 🤤

Atmosphere: 5

Food: 5

Service: 5

Bob Austin

Short waiting with quick service once seated.

Atmosphere: 5

Food: 5

Service: 5

Terra Romero

Came from Chicago to visit friends in the area and absolutely loved this place! Such an amazing selection of great food, we will definitely be back next visit!

Atmosphere: 5

Food: 5

Service: 5

Jody Campbell

Great food and served quickly after ordering!

Atmosphere: 5

Food: 5

Service: 5

Lakshmikar Kalluri

Bianca has offered the best service

Atmosphere: 5

Food: 5

Service: 5

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