First time using the curbside. I got there 20 minutes early. App said call the store. No answer. Lobby was locked. Went through the drive thru after waiting until my arrival time. Got my order. When I got to work there where three biscuits short.
Alexander Holm
Worst customer experience I have ever had at this bojangles. The drive through staff didn't secure our lids to our drinks and spilled a large drink on me. He watched, closed the window without offering napkins or saying a word. Then they forgot items from our order. I go into the store and am meet with the most brain dead staff that are barely conscious in their duties and have a nasty attitude when you try and rectify their mistakes. They have openings for the general manager and assistant manager so no wonder this store is running away from the franchise standards.
Jarrod Jackson
Best service you can ask for yall sleep on bojangles frfr the chicken sandwich hit harder then popeyes
Kitty S
Fast service but chicken wasn't very fresh. Probably sitting for awhile.
Jeremy Ashburn
Just waited 10 minutes to get a basic chicken sandwich. For some reason, this place can't get it together. There's like one or two employees inside, we are always waiting for food, definitely won't come back here again.
Brad Harrison
This is a good location with consistency of quake however is lacking sorely in the customer service dept. I've had rude encounters several times.
Rj Heller
I was told they didn’t have biscuits and would have to make them and that it takes 8 minutes to make them. I sat in line waiting for 25 minutes and still no one came out. I had to drive back to the window and ask how long it would be and the cashier said that they were putting the biscuits in now and it would take 8 minutes. Had to get a refund. Just go to the one on Airport Rd.
Kali Luitjen
I was told I had to wait 8 minutes for more biscuits to be made (after already being told they were out of half my order), waited 25 mins, pulled back around to the window & all the workers were on their phones & hadn’t even started the biscuits yet. Got a refund & left. Absolutely ridiculous.
Mark Radford
They always take care of us at Bojangles. Just like back in the day. Check 'em out-
Taylor Webb
If i could give a 0 star to show the craziness of this 1 store i would. I literally NEVER EVER EVER write reviews on places but i had to with this one!! This place i cant see how they stay open because each time i have went there, its rediculous. The staff sucks an they really should hire new people. I was there last night and there was 2 guys and 1 girl working and they walked around like they didnt know what they were doing and kept looking up at the ceiling or walls to look for a screen with what they needed for a order “like you dont know where the screen is?! Come on now” (he just tried looking like he was doing something when he noticed i was looking at him in awe of how lazy and not caring they were) . They just slowly slowlyyyy i mean SLOWLY walked around in circles an was all over the place kept forgetting what they were doing or were needing while everyone was waiting for a super super long time on there order, like over 30 minutes. One group of 3 said they had been there 45 min. An they wasnt even that busy. An they all 3 kept talking an standing while they was supposed to be getting orders ready. They was out of some sides an once someone asked for some they said …..oh oops we are out of that, im sorry we are just out would you like a different side an then the person said no i payed for this, an he said oh…..ummm…..im out. Like okay go and make some more. An then someone ordered an 8 piece chicken meal an they said oh….. with a confused look…..um ill have to make more, that will take 20 minutes. Like dude, come on now i have worked in many fast food places, you make sure when you are running out to go ahead an make more. Also dont move so slow an just act super dumb about literally everything an then stand around acting like you are working when someone looks at you. An also dont stand around talking about “dude i didnt even wanna work in no fast food” an be laughing with your co-worker! 2 seperate families just went ahead an left after waiting and waiting and waiting for them to even ask then what they wanted or to tell them itd be a minute. I ended up FINALLY getting my food but never again will i go back to that store because when those 3 workers are working its like that every single time, no thank you ill go to the one on airport rd or in mills river!!! Absolutely pathetic! I am in complete SHOCK as to how they arent shut down yet!!! Key word YET!!!!! Also, if its only like that when those 3 individuals work then thats the managers stupidity!!
Ordered a grilled chicken club with cheese and bacon no mayo bo size combo. Did not get cheese or bacon. Called restaurant, got put on list. Now back to restaurant and they want to argue. The lady manager very rude and threatened to call cops on me per her manager. I called bojangles of wnc who was closed 45 minutes early today. Looking for a speedy resolution to this matter
Shannon Claus
The absolute best chicken thigh I have ever eaten at a Bojangles! And the egg and cheese biscuit couldn't be more perfect. I'd name drop the member that helped me, but I accidentally there out the receipt.
Devon Hoffman
Low morale
ini AK Channel
Great place to enjoy fried chicken in another level!
Janet Hazel
I wouldn’t think of going anywhere else, but this Bojangles. I have been many times through drive-through as well as dine in. They have the best biscuits. The food is hot and delicious. Customer service is outstanding! I love their chicken bites. They are consistent in size, hot and always very good. I used to visit the Bojangles in Fletcher, It’s closest to me. Long shoals Bojangles Will be my choice from this day forward. Me and my dog Sadie appreciates true kindness and good food. See you soon
First time using the curbside. I got there 20 minutes early. App said call the store. No answer. Lobby was locked. Went through the drive thru after waiting until my arrival time. Got my order. When I got to work there where three biscuits short.
Worst customer experience I have ever had at this bojangles. The drive through staff didn't secure our lids to our drinks and spilled a large drink on me. He watched, closed the window without offering napkins or saying a word. Then they forgot items from our order. I go into the store and am meet with the most brain dead staff that are barely conscious in their duties and have a nasty attitude when you try and rectify their mistakes. They have openings for the general manager and assistant manager so no wonder this store is running away from the franchise standards.
Best service you can ask for yall sleep on bojangles frfr the chicken sandwich hit harder then popeyes
Fast service but chicken wasn't very fresh. Probably sitting for awhile.
Just waited 10 minutes to get a basic chicken sandwich. For some reason, this place can't get it together. There's like one or two employees inside, we are always waiting for food, definitely won't come back here again.
This is a good location with consistency of quake however is lacking sorely in the customer service dept. I've had rude encounters several times.
I was told they didn’t have biscuits and would have to make them and that it takes 8 minutes to make them. I sat in line waiting for 25 minutes and still no one came out. I had to drive back to the window and ask how long it would be and the cashier said that they were putting the biscuits in now and it would take 8 minutes. Had to get a refund. Just go to the one on Airport Rd.
I was told I had to wait 8 minutes for more biscuits to be made (after already being told they were out of half my order), waited 25 mins, pulled back around to the window & all the workers were on their phones & hadn’t even started the biscuits yet. Got a refund & left. Absolutely ridiculous.
They always take care of us at Bojangles. Just like back in the day. Check 'em out-
If i could give a 0 star to show the craziness of this 1 store i would. I literally NEVER EVER EVER write reviews on places but i had to with this one!! This place i cant see how they stay open because each time i have went there, its rediculous. The staff sucks an they really should hire new people. I was there last night and there was 2 guys and 1 girl working and they walked around like they didnt know what they were doing and kept looking up at the ceiling or walls to look for a screen with what they needed for a order “like you dont know where the screen is?! Come on now” (he just tried looking like he was doing something when he noticed i was looking at him in awe of how lazy and not caring they were) . They just slowly slowlyyyy i mean SLOWLY walked around in circles an was all over the place kept forgetting what they were doing or were needing while everyone was waiting for a super super long time on there order, like over 30 minutes. One group of 3 said they had been there 45 min. An they wasnt even that busy. An they all 3 kept talking an standing while they was supposed to be getting orders ready. They was out of some sides an once someone asked for some they said …..oh oops we are out of that, im sorry we are just out would you like a different side an then the person said no i payed for this, an he said oh…..ummm…..im out. Like okay go and make some more. An then someone ordered an 8 piece chicken meal an they said oh….. with a confused look…..um ill have to make more, that will take 20 minutes. Like dude, come on now i have worked in many fast food places, you make sure when you are running out to go ahead an make more. Also dont move so slow an just act super dumb about literally everything an then stand around acting like you are working when someone looks at you. An also dont stand around talking about “dude i didnt even wanna work in no fast food” an be laughing with your co-worker! 2 seperate families just went ahead an left after waiting and waiting and waiting for them to even ask then what they wanted or to tell them itd be a minute. I ended up FINALLY getting my food but never again will i go back to that store because when those 3 workers are working its like that every single time, no thank you ill go to the one on airport rd or in mills river!!! Absolutely pathetic! I am in complete SHOCK as to how they arent shut down yet!!! Key word YET!!!!! Also, if its only like that when those 3 individuals work then thats the managers stupidity!!
Restaurantji Recommends
Ordered a grilled chicken club with cheese and bacon no mayo bo size combo. Did not get cheese or bacon. Called restaurant, got put on list. Now back to restaurant and they want to argue. The lady manager very rude and threatened to call cops on me per her manager. I called bojangles of wnc who was closed 45 minutes early today. Looking for a speedy resolution to this matter
The absolute best chicken thigh I have ever eaten at a Bojangles! And the egg and cheese biscuit couldn't be more perfect. I'd name drop the member that helped me, but I accidentally there out the receipt.
Low morale
Great place to enjoy fried chicken in another level!
I wouldn’t think of going anywhere else, but this Bojangles. I have been many times through drive-through as well as dine in. They have the best biscuits. The food is hot and delicious. Customer service is outstanding! I love their chicken bites. They are consistent in size, hot and always very good. I used to visit the Bojangles in Fletcher, It’s closest to me. Long shoals Bojangles Will be my choice from this day forward. Me and my dog Sadie appreciates true kindness and good food. See you soon
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