Buffalo Wild Wings

421 Airport Rd #102, Arden
(828) 654-0197

Recent Reviews

Sort by
Yadira

Our waiter, Craig, was absolutely amazing and incredibly welcoming. Even though he was the only server working, he still checked on us regularly and made sure we had everything we needed. His service was above and beyond. I highly recommend paying Craig a visit—he truly deserves all the appreciation for his hard work!

Atmosphere: 5

Food: 5

Service: 5

Joshua Chandler

Very disappointing experience at this location.

We waited about 5 minutes just to be acknowledged, and then another 22 minutes at the table without a single employee coming over. The manager (or supervisor) sat us and said someone would be right with us — but no one ever came.

For 10pm, the restaurant was steady but definitely not busy, so we waited patiently. Eventually, we got up and left because we were never served or even spoken to.

It’s sad to see this location — and the one on Tunnel — go downhill like this. The saying “you get what you pay for” really applies here. The wait simply isn’t worth the food anymore.

I won’t be returning to either location until management or ownership makes real changes.

Atmosphere: 1

Service: 1

Oscar Suazo

Ask for Mckenna. She the best.

Atmosphere: 5

Food: 5

Service: 5

adam Araujo

When I arrived , it was 12:01 PM. There was not a single employee in sight.

I looked at the bar amd asked if the wait was long and they didn't say much.

After about 5 minutes the bartender emerged and i gave them my order.

They didn't have the cheese for the pretzel bites which is fine.

I ordered the buffalo wrap with blue cheese and it didn't come with that. The fries also tasted like they have been sitting out since the morning or the night before.....

Most likely not going back

Atmosphere: 3

Food: 2

Service: 2

Tonia Jackson

Cassidy is the best bar tender/manager ever!! The food is always better, and the service is amazing.

Atmosphere: 5

Food: 5

Service: 5

Vincent Shephard

Good good wings! Plenty of sauce options.

Atmosphere: 4

Food: 5

Service: 5

Pavel C

I’m never ordering from here I specifically called order ahead and when I got to pick it up they told me the system was down so now I have waited 15 min just for 10 boneless not my fault your system is down upgrade your system they won’t even throw 5 boneless for the inconvenience bad experience by the way total $17.05

Kathryn Miller

The food was really good. Our service was not so good. It took a while to get seated. It took a long time to get our food. We had to ask another waitress to check on our order.

Atmosphere: 5

Food: 5

Service: 3

Kelly Judith

Server was nice until, Karen I don’t know if she’s a manager, but interrupted and took our food order….. aka (our food never came). She would take laps around the restaurant and She would avoid the table, and a drink order took 15 minutes to get to the table . It is NOT the first time this has happened at this location!!!!!! Yea Karen we are talking about you .

Atmosphere: 1

Dulce Susana

My family and I love this place, but today we had a very bad experience. The waitress had alcohol on her breath and was acting very strange. She had a very bad attitude when we asked for someone else to help us take our order. Even though she took our orders one by one, she still added extra drinks and two triple burgers with cheese, even though we only ordered one. To resolve this, we also had an argument with her about why we had rejected it when we had ordered two. Our order arrived incomplete. We had to ask several times for what we were missing, and they didn't bring us plates for our family order of wings. In the end, the manager approached our table to ask us what was missing from our order, but the order still arrived incomplete, and they confused what we had ordered. We were charged extra for a soda and a children's menu item, which the waitress mistook for a regular one. The waiter who served us afterward was very kind in fixing that, even though they didn't even offer us refills on our drinks. Ultimately, we're very sad because it's one of our favorite places to come and eat.

Katrina Parker

food was good but service was awful. took about 40 minutes to get our food. we sat there and watched people who came in after us get there food, finish it, and put their leftovers in boxes before we even got our food. we were given our check where we had to wait another 10-15 minutes so we decided to just go to the bar to get our checks paid when she finally decided to make an appearance. won’t be eating here again.

Atmosphere: 2

Food: 3

Service: 1

Igor Selepina

Quick carry out order

Atmosphere: 5

Food: 5

Service: 5

Maci Clark Whisenant

I used to come here all the time in high school and I’m happy to say it’s just as wonderful now! Scott and his team were so kind to us making sure we were taken care of with full drinks and plenty of food. The food was fresh and very quick service even at 10pm. Excited to come back next time I’m in town 😊

Atmosphere: 5

Food: 5

Service: 5

Brian Geraghty

Ditto whatever anyone else has posted regarding bad/slow service. I’m not going sit at the bar for 5-10 minutes without being acknowledged.

Service: 1

Isaac Mertz

Karen is the best. Great service and attitude. Took care of us. Will definitely be back and recommend to others visiting the area.

Loading...