We love Jersey Mike's. Their subs may be a bit more expensive, but the quantity and quality of the ingredients are exceptional. These are subs the way subs are supposed to be and you can customize your order to your liking. Staff is generally friendly and very efficient.Vegetarian options: You can choose the ingredients in your sub.
Atmosphere: 4
Food: 5
Service: 5
Seth Poole
The food was fine but the employees looked like they had all just been emotionally abused. I mean, I understand it’s fast food but their demeanor had me leaving depressed. The place needed a full hose down too.
Atmosphere: 2
Food: 4
Service: 2
Josey Smith
Most of the staff are nice. Just 1 or 2 young guys that give sideways looks or that won't respond when you say something.
Atmosphere: 5
Food: 5
Service: 4
Jon Bartlow
Quick and yummy!
Atmosphere: 5
Food: 5
Service: 5
Brett Sullivan
First off the line level team here is amazing as is the food. I eat here every couple weeks.My issue is with the operations manager Matt. I came in today around 2pm and one person was behind the counter. He's helped me before and is extremely friendly, he knows regulars names and orders etc.As he started to greet me someone from the back calls out to him and starts demanding like an angry parent scolding a toddler "what happened last night?" Matt comes out from the kitchen and dresses this guy down in front of me about how it was unacceptable for these people to call out sick. He then makes up a new policy on the spot about needing a doctor's note for two people who are calling out sick together for multiple shifts. Says something about "they must be really sick" in a mean tone.The worker was relaxed and polite to his manager the whole time but I wasn't. After 2 minutes of me awkwardly standing there he turns around with a smile and asks how he can help. I ask if that's the owner and he said no "the operations manager" I looked at ops and told him he just lost a customer due to the way he treats people. He then yelled at me "you don't know" I did yell back at him as I walked to the door letting him know my restaurant management experience. And I apologize for losing my cool.But I do know you never treat anyone the way he treated that employee and you NEVER do it on the line in front of customers. If there is an issue that's what the office is for. I've fired people for stealing on their first week, but I did it with respect and never once raised my voice the way this guy did. If this is how he treats the awesome workers it's no wonder people call out sick, I wouldn't work for a bully like that.Please take care of the assets you have in your front line team. The guy who tried to help me today has always been amazing.Thanks!
Atmosphere: 1
Food: 1
Service: 1
Mike Preckel
Great food!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Kahuna Chicken Cheese Steak
Ellen Preckel
ONLY problem was the seating - no matter where you were, the door let such a blast of cold air in it was uncomfortable.Great food - great service.Kid-friendliness: Lots of simple options for picky kids!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Kahuna Cheese Steak
Kelvin King
Great sub !
Atmosphere: 5
Food: 5
Service: 5
robert ludwig
Pretty sure the people that work here are dumb, high, or from another
Awesome service, effective and quick but good quality. Whoever made my sandwich, you slayed it thank you! Staff was friendly and efficient. Thanks y'all, keep it up!
Atmosphere: 5
Food: 5
Service: 5
Nyana Renae
just ate there for new year’s eve! they made my sandwich perfect!
Food: 5
Service: 5
jacqueline harbison
Jersey Mike's is the best sub restaurant in Asheville NC! Everything is so fresh. The restaurant has wonderful cheerful workers, that are also very helpful when u wanna try something new! They get to know u and automatically greet you by name as they see you come in the door. The Jersey Mike's we always go to is beside Chuckie cheese off Tunnel Rd. My family loves this place. It's a big deal for us because we love "fresh" food and the prices are responsible. Try this Jersey Mike's, you will be addicted!...jaX ? ?? ?❤️???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Baked Cookies Brownies, Chicken Philly Cheese Steak, Bottled Water, Chips, Ham and Provolone, The Original Italian
Stephanie Taylor
I am at Jersey Mike’s right now and the customer service I received from Phillip was so amazing that I went back to my car to grab my phone, so I could right a review.He’s professional, polite, very personable and efficient. Seriously, one of the best customer service experiences I have ever had! He definitely deserves a raise! Thanks Phillip for the wonderful service my daughter and I received! ?Vegetarian options: My oldest daughter decided to become a vegetarian and we are both a fan of the veggie sandwich, but all the sandwiches are amazing!Kid-friendliness: Phillip was wonderful, even made conversation with my 9 yer old daughter. She has always been a fan of Jersey Mikes, but now she likes it even more. She even commented on how nice Phillip was.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Baked Cookies Brownies, Wrap, Chips
Angie D
I ran in for a carry out sandwich on the evening of 10/26/23 and I am so glad I did. When I arrived, a young man was speaking to people who appeared to be his family. They were precious! By the time I ordered, he was behind the counter. Another young man had greeted me immediately and made my food right away. My sub was excellent. Everything was fresh and exactly what I would have hoped for. Even though I feel like I got a wonderful meal at a good price, that was not the best part of my visit.I was in the store for a total of about 5 minutes. It was easily the best 5 minutes of my day. I sincerely hope that what I experienced is the norm for this business! The employees were exemplary in every way. The young man who prepared my order was smiling and positive. He was attentive. His sense of humor is perfect for working with customers here. He made me feel welcome and at home. The other young man seemed the same. I watched them doing things like washing their hands and putting on their gloves not only like they are supposed to, but like it's obviously simply their routine. They clearly interacted with one another professionally and in a positive manner.As I was leaving, another employee came out of the back of the restaurant to restock chips. This team appeared to work together like textbooks could be written about them.I don't know that I've ever seen a business with a more welcoming, positive, comfortable atmosphere. These employees earned my highest praise! Whoever empowers then to create this atmosphere (and, as I said, I hope this is the norm for this location of Jersey Mike's), whether it is the three young people I saw during my visit or the business's leadership, is doing something absolutely right!Thanks for making my day!
We love Jersey Mike's. Their subs may be a bit more expensive, but the quantity and quality of the ingredients are exceptional. These are subs the way subs are supposed to be and you can customize your order to your liking. Staff is generally friendly and very efficient.Vegetarian options: You can choose the ingredients in your sub.
Atmosphere: 4
Food: 5
Service: 5
The food was fine but the employees looked like they had all just been emotionally abused. I mean, I understand it’s fast food but their demeanor had me leaving depressed. The place needed a full hose down too.
Atmosphere: 2
Food: 4
Service: 2
Most of the staff are nice. Just 1 or 2 young guys that give sideways looks or that won't respond when you say something.
Atmosphere: 5
Food: 5
Service: 4
Quick and yummy!
Atmosphere: 5
Food: 5
Service: 5
First off the line level team here is amazing as is the food. I eat here every couple weeks.My issue is with the operations manager Matt. I came in today around 2pm and one person was behind the counter. He's helped me before and is extremely friendly, he knows regulars names and orders etc.As he started to greet me someone from the back calls out to him and starts demanding like an angry parent scolding a toddler "what happened last night?" Matt comes out from the kitchen and dresses this guy down in front of me about how it was unacceptable for these people to call out sick. He then makes up a new policy on the spot about needing a doctor's note for two people who are calling out sick together for multiple shifts. Says something about "they must be really sick" in a mean tone.The worker was relaxed and polite to his manager the whole time but I wasn't. After 2 minutes of me awkwardly standing there he turns around with a smile and asks how he can help. I ask if that's the owner and he said no "the operations manager" I looked at ops and told him he just lost a customer due to the way he treats people. He then yelled at me "you don't know" I did yell back at him as I walked to the door letting him know my restaurant management experience. And I apologize for losing my cool.But I do know you never treat anyone the way he treated that employee and you NEVER do it on the line in front of customers. If there is an issue that's what the office is for. I've fired people for stealing on their first week, but I did it with respect and never once raised my voice the way this guy did. If this is how he treats the awesome workers it's no wonder people call out sick, I wouldn't work for a bully like that.Please take care of the assets you have in your front line team. The guy who tried to help me today has always been amazing.Thanks!
Atmosphere: 1
Food: 1
Service: 1
Great food!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Kahuna Chicken Cheese Steak
ONLY problem was the seating - no matter where you were, the door let such a blast of cold air in it was uncomfortable.Great food - great service.Kid-friendliness: Lots of simple options for picky kids!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Kahuna Cheese Steak
Great sub !
Atmosphere: 5
Food: 5
Service: 5
Pretty sure the people that work here are dumb, high, or from another
Atmosphere: 1
Food: 2
Service: 1
Great subs but a tad expensive.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Original Italian
Restaurantji Recommends
Awesome service, effective and quick but good quality. Whoever made my sandwich, you slayed it thank you! Staff was friendly and efficient. Thanks y'all, keep it up!
Atmosphere: 5
Food: 5
Service: 5
just ate there for new year’s eve! they made my sandwich perfect!
Food: 5
Service: 5
Jersey Mike's is the best sub restaurant in Asheville NC! Everything is so fresh. The restaurant has wonderful cheerful workers, that are also very helpful when u wanna try something new! They get to know u and automatically greet you by name as they see you come in the door. The Jersey Mike's we always go to is beside Chuckie cheese off Tunnel Rd. My family loves this place. It's a big deal for us because we love "fresh" food and the prices are responsible. Try this Jersey Mike's, you will be addicted!...jaX ? ?? ?❤️???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Baked Cookies Brownies, Chicken Philly Cheese Steak, Bottled Water, Chips, Ham and Provolone, The Original Italian
I am at Jersey Mike’s right now and the customer service I received from Phillip was so amazing that I went back to my car to grab my phone, so I could right a review.He’s professional, polite, very personable and efficient. Seriously, one of the best customer service experiences I have ever had! He definitely deserves a raise! Thanks Phillip for the wonderful service my daughter and I received! ?Vegetarian options: My oldest daughter decided to become a vegetarian and we are both a fan of the veggie sandwich, but all the sandwiches are amazing!Kid-friendliness: Phillip was wonderful, even made conversation with my 9 yer old daughter. She has always been a fan of Jersey Mikes, but now she likes it even more. She even commented on how nice Phillip was.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Baked Cookies Brownies, Wrap, Chips
I ran in for a carry out sandwich on the evening of 10/26/23 and I am so glad I did. When I arrived, a young man was speaking to people who appeared to be his family. They were precious! By the time I ordered, he was behind the counter. Another young man had greeted me immediately and made my food right away. My sub was excellent. Everything was fresh and exactly what I would have hoped for. Even though I feel like I got a wonderful meal at a good price, that was not the best part of my visit.I was in the store for a total of about 5 minutes. It was easily the best 5 minutes of my day. I sincerely hope that what I experienced is the norm for this business! The employees were exemplary in every way. The young man who prepared my order was smiling and positive. He was attentive. His sense of humor is perfect for working with customers here. He made me feel welcome and at home. The other young man seemed the same. I watched them doing things like washing their hands and putting on their gloves not only like they are supposed to, but like it's obviously simply their routine. They clearly interacted with one another professionally and in a positive manner.As I was leaving, another employee came out of the back of the restaurant to restock chips. This team appeared to work together like textbooks could be written about them.I don't know that I've ever seen a business with a more welcoming, positive, comfortable atmosphere. These employees earned my highest praise! Whoever empowers then to create this atmosphere (and, as I said, I hope this is the norm for this location of Jersey Mike's), whether it is the three young people I saw during my visit or the business's leadership, is doing something absolutely right!Thanks for making my day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Provolone