Was so hard to choose which pastry to get as they all looked good, but I ended up going classic croissant. Was super packed for a Friday morning so I imagine theyve got a great reputation. Very cozy inside, but it looks like they have a lot more public seating out back. We wanted to order a PSL for our fall festivities but they instead offered us a twist on pumpkin with a 'squash latte' annnd honestly I can understand trying a new flavor but it wasn't a hit š love the creativity though
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Penny Hammond
There are many reviews here about the pastries, which are fantastic, and I wanted to give a shout out to the breads. Some standard breads there every day, some for certain days of the week, some special featured ones, they're all delicious, I don't think I've had one that's a miss. The photos here show a number of breads over the past couple of years, plus an almond croissant. The breads are always well-hydrated, moist enough that you don't necessarily need to add butter or oil (although those are great). Well-raised sourdough, with complex sourdough flavors that aren't overwhelming. They're expensive, yes, and some of them are on the small side. I love that the breads are made with locally stone milled, mostly locally or regionally grown and heirloom grains. I think my favorite is the einkorn bread, but I'll take any of them!
I understand the many reviews about the service issues - for years I've braced myself every time I go in, because most of the time there was at least one person who seemed unhappy to have to interact with customers. I went in this week to a pleasant surprise - people behind the counter who I don't think I'd seen before who acted like you'd expect, friendly enough!
Jason Oakes
Been to Paris and had the pastry selection there and these are every bit as good! Definitely a must try. Price is more than over there but very very good.
Food: 5
Service: 5
Recommended dishes: Pastries, Croissant, All, Cardamom Bun, Savory Pastry
Gourmand
Must get cardamom buns! Thereās no way to explain it besides saying itās a combination of a cinnamon roll, croissant, and thick bread all covered in a mildly sweet, cardamom sauce.
The texture is unbelievable, and the flavor is slightly subtle but noticeable. The sweetness is just enough for you to understand that itās a sweet pastry.
Food: 5
walker harris
Never once had good service here. Their employees look and act like they hate me and their jobs. Good pastries though. Probably not going back anymore.
Atmosphere: 2
Food: 4
Service: 1
C āCocoā W
Iāve never been anywhere that had pastries twice as expensive as anywhere in Asheville but half the quality. 8-10$ for a croissant is absurd. They arenāt even good and there is hardly any almonds or chocolate in them. Coffee was 5$ for drip and the lids and cups donāt match well so I ruined a new shirt when it leaked out. This was a first and last time here unfortunately. Also the 2 people working were less than friendly which kind of ruined the experience.
Atmosphere: 1
Food: 1
Service: 1
Adam
Absolutely delicious pastries. Service was good. Small dine in area with some outside seating as well. Coffee wasn't very good.
Atmosphere: 4
Food: 5
Service: 5
Jason Razillard
Person on the register seemed bothered that I even came in. Also they have it so no one answers the phone if you call
Food: 5
Service: 1
Linda Greenup
Great place for unique and healthy breads. Go early, they run out
TheRouxReview
I love Owl. Iāve been coming here for over five years, and through that time two things have remained the same: the pastry is phenomenal, and the service by one employee is painful. It truly hurts me to walk into a place Iām so excited for, get to pick out a lovely and gorgeous pastry, and then be greeted with extreme distain. Having asked several other locals, this experience is universal with this one particular employee. I understand having worked here for years, through a pandemic and more, but I can no longer chalk it up to a hard day / time in life. The service has stayed contemptuous for years on end and I do not feel welcome at this location when they are working. This does not go for ANY other of Owl's amazing employees.
Having lived in West Asheville for some time, I feel disappointed to be leaving this review. OWL, on a weekday, is great- great bread, calm atmosphere, good service. On a weekend, however, good luck finding anything but great bread and bakery products. Every time I have been here on the weekend, it has been a nightmare. The only consistency is how consistent they can be on giving out Incorrect orders- drink service or bakery goods to their own economic advantage. My final straw is presenting a gifted gift card that they couldnāt even figure out how to use. I will no longer be introducing out visitors to OWL. I will no longer be ordering any holiday goods. I will (maybe) finish using this gift card on a Wednesday for a final baguette and say good bye to this place. Not. Worth. It.
Atmosphere: 2
Food: 5
Service: 1
ZACHARY ENCLADE
I got an iced mocha in the bright early morning when it was busy and the customer service was stellar despite the rush-hour. Coffee was Amazing despite being a bakery first. I do believe they use methodical coffee based out of Greenville and I have always loved your coffee choices!
Atmosphere: 5
Food: 5
Service: 5
FOY
Where are the 10 stars.l?? Best bakery ever if u know Europes bakeries Nothing too sick sweet light most all over ā¦..This was amazing I tried cardamom , the walnut pastry ,, lemon sesame and almond croissant all were delicious canāt wait to try all the rest !!!!!! And coffee great too
Atmosphere: 5
Food: 5
Service: 5
Erica Jones
Super cute bakery with delicious treats and helpful, friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Daniel Hooper
AMAZING pastries, perfect coffee, wonderful team members, great ambiance. Couldn't recommend enough!
Was so hard to choose which pastry to get as they all looked good, but I ended up going classic croissant. Was super packed for a Friday morning so I imagine theyve got a great reputation. Very cozy inside, but it looks like they have a lot more public seating out back. We wanted to order a PSL for our fall festivities but they instead offered us a twist on pumpkin with a 'squash latte' annnd honestly I can understand trying a new flavor but it wasn't a hit š love the creativity though
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
There are many reviews here about the pastries, which are fantastic, and I wanted to give a shout out to the breads. Some standard breads there every day, some for certain days of the week, some special featured ones, they're all delicious, I don't think I've had one that's a miss. The photos here show a number of breads over the past couple of years, plus an almond croissant.
The breads are always well-hydrated, moist enough that you don't necessarily need to add butter or oil (although those are great). Well-raised sourdough, with complex sourdough flavors that aren't overwhelming. They're expensive, yes, and some of them are on the small side. I love that the breads are made with locally stone milled, mostly locally or regionally grown and heirloom grains. I think my favorite is the einkorn bread, but I'll take any of them!
I understand the many reviews about the service issues - for years I've braced myself every time I go in, because most of the time there was at least one person who seemed unhappy to have to interact with customers. I went in this week to a pleasant surprise - people behind the counter who I don't think I'd seen before who acted like you'd expect, friendly enough!
Been to Paris and had the pastry selection there and these are every bit as good! Definitely a must try. Price is more than over there but very very good.
Food: 5
Service: 5
Recommended dishes: Pastries, Croissant, All, Cardamom Bun, Savory Pastry
Must get cardamom buns! Thereās no way to explain it besides saying itās a combination of a cinnamon roll, croissant, and thick bread all covered in a mildly sweet, cardamom sauce.
The texture is unbelievable, and the flavor is slightly subtle but noticeable. The sweetness is just enough for you to understand that itās a sweet pastry.
Food: 5
Never once had good service here. Their employees look and act like they hate me and their jobs. Good pastries though. Probably not going back anymore.
Atmosphere: 2
Food: 4
Service: 1
Iāve never been anywhere that had pastries twice as expensive as anywhere in Asheville but half the quality. 8-10$ for a croissant is absurd. They arenāt even good and there is hardly any almonds or chocolate in them. Coffee was 5$ for drip and the lids and cups donāt match well so I ruined a new shirt when it leaked out. This was a first and last time here unfortunately. Also the 2 people working were less than friendly which kind of ruined the experience.
Atmosphere: 1
Food: 1
Service: 1
Absolutely delicious pastries. Service was good. Small dine in area with some outside seating as well. Coffee wasn't very good.
Atmosphere: 4
Food: 5
Service: 5
Person on the register seemed bothered that I even came in. Also they have it so no one answers the phone if you call
Food: 5
Service: 1
Great place for unique and healthy breads. Go early, they run out
I love Owl. Iāve been coming here for over five years, and through that time two things have remained the same: the pastry is phenomenal, and the service by one employee is painful. It truly hurts me to walk into a place Iām so excited for, get to pick out a lovely and gorgeous pastry, and then be greeted with extreme distain. Having asked several other locals, this experience is universal with this one particular employee. I understand having worked here for years, through a pandemic and more, but I can no longer chalk it up to a hard day / time in life. The service has stayed contemptuous for years on end and I do not feel welcome at this location when they are working. This does not go for ANY other of Owl's amazing employees.
Atmosphere: 5
Food: 5
Restaurantji Recommends
Having lived in West Asheville for some time, I feel disappointed to be leaving this review. OWL, on a weekday, is great- great bread, calm atmosphere, good service. On a weekend, however, good luck finding anything but great bread and bakery products. Every time I have been here on the weekend, it has been a nightmare. The only consistency is how consistent they can be on giving out Incorrect orders- drink service or bakery goods to their own economic advantage. My final straw is presenting a gifted gift card that they couldnāt even figure out how to use. I will no longer be introducing out visitors to OWL. I will no longer be ordering any holiday goods. I will (maybe) finish using this gift card on a Wednesday for a final baguette and say good bye to this place. Not. Worth. It.
Atmosphere: 2
Food: 5
Service: 1
I got an iced mocha in the bright early morning when it was busy and the customer service was stellar despite the rush-hour. Coffee was Amazing despite being a bakery first. I do believe they use methodical coffee based out of Greenville and I have always loved your coffee choices!
Atmosphere: 5
Food: 5
Service: 5
Where are the 10 stars.l?? Best bakery ever if u know Europes bakeries Nothing too sick sweet light most all over ā¦..This was amazing I tried cardamom , the walnut pastry ,, lemon sesame and almond croissant all were delicious canāt wait to try all the rest !!!!!! And coffee great too
Atmosphere: 5
Food: 5
Service: 5
Super cute bakery with delicious treats and helpful, friendly staff!
Atmosphere: 5
Food: 5
Service: 5
AMAZING pastries, perfect coffee, wonderful team members, great ambiance. Couldn't recommend enough!
Atmosphere: 5
Food: 5
Service: 5
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