Pacific Pagoda Sushi & Grill

The seaweed salad is my fav here & the veggie sushi & miso soup also good. I enjoy the atmosphere…I’m knocking 2 stars off bc my partner & I are vegan & they don’t have any actual hot dishes that can be made vegan or vegetarian even. Very odd & disappointing.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Miso Soup

The food was okay but we want to try it again. It was a little mushy and tasteless. Asked for spicy garlic. Was not spicy at all.

Atmosphere: 4

Food: 3

Service: 4

For my wife’s birthday she wanted Chinese food take out. I ordered and drove a long distance to get it for her. The order was checked, we paid and started home. When we got home we found the most important order incomplete. The sweet and sour chicken was nothing more than a plastic box full of fried dry chicken. No sauce, no veggies, nothing but a big disappointment.

Atmosphere: 5

Food: 1

Service: 5

This place has gone down hill. My food was watery and flavorless. The white sauce (yum yum) is basically only mayonnaise. The cashiers are hasty and seem as if you are a inconvenience to their day.

Atmosphere: 2

Food: 1

Service: 1

We walked in and we were told to sit anywhere. After waiting about 15 minutes no one came over to even acknowledge that we were there. Several servers walked by and looked at us but no one acknowledged that we were even there. We ended up just leaving.

Service: 1

A really good spot for your Asian food craving. The beef broccoli and brown sauce was amazing super tender beef. Decent sushi. Our server was incredible.

Atmosphere: 3

Food: 4

Service: 5

The food was good but the service was awful. I'm not one to complain and I understand places get busy and can be overwhelming for servers, but this was even too much for me to ignore. First, we arrived around 7pm with 4 people and a baby, three parties behind us were seated before us even though there was a table available that would accommodate us fine, which we were seated at 30 minutes later after we had been waiting that whole time; again this table was available the ENTIRE time. Second, once we were finally seated one of the people in our party had to go back to the front to get menus because our server "forgot" and didn't check on us for 15 more minutes. We weren't given silverware and nobody came to take our order until just after 8pm, an HOUR after we had arrived. It took another 45 minutes for our food to arrive, and our server was very impatient and cold, which made us all very uncomfortable. The food was fine, but I wouldn't go back if that's the service I would be experiencing.

Atmosphere: 2

Food: 4

Service: 1

This place is great for dates. The atmosphere is pretty solid, each booth feels like it's own private area with lanterns overhead. The 2 times we've been the servers made us feel like family, but like not in a boomer way, in like your cool Chinese auntie kinda way. The sushi was fresh and created with care. It's definitely in my top 5 sushi places for Asheville. Some of their hot food looked good as well, ie general tso's chicken, sesame chicken, and sweet and sour chicken to name a few items. It may be in a strip mall, but make sure you give it a chance lest you miss out on this adventurous place.

Atmosphere: 5

Food: 4

Service: 5

We have tried this place periodically over the years but tonight was possibly the last time. They have gotten orders wrong and had issues with food quality for awhile. I always order a vegetarian dish for my wife and last time here we tried the "crispi fried shiitake mushrooms". On this trip I just ordered a "vegetarian" Mei Fun and the fried Shiitakes. The Mei fun had both Chicken and shrimp in it and the mushrooms had a completely different texture than any previous order. Really soggy. So the meal really didn't go over so well this time around.

Vegetarian options: We ordered a vegetarian option but that is not what we received.

Food: 1

Service: 2

This restaurant is almost in walking distance from where I live. So, I was really looking forward to trying it out. The restaurant looks nice once you go inside. But the Kung Pow Chicken I had was just so-so. I would have been willing to give the place a second chance, but the service was just downright rude. Maybe it was just the waitress waiting on me, but I'll never find out.

Atmosphere: 4

Food: 3

Service: 1

Everytime I get orange chicken or sesame chicken it's all batter. More than half has no chicken at all. The pieces that I do get with chicken are like scrap pieces.....Call Kings Kitchen instead they give big chunks of white meat chicken. Don't let your wife order accidentally from this place. Never again.

Atmosphere: 3

Food: 1

Service: 3

Wonderful experience, amazing staff, and the best food! ? will definitely be coming back!

Atmosphere: 5

Food: 5

Service: 5

Nice vibe inside and very reasonably priced sushi.

Atmosphere: 5

Food: 5

Service: 5

New to town, and must say what polite and genuine service. So friendly. The egg drop soup really hit the spot, and I usually don't care for it but theirs was great. Clean and the atmosphere was pleasant. Will definitely be back and is on our regular list.

Atmosphere: 4

Food: 4

Service: 5

Nice place, I had the hot and sour soup and Fire Dragon roll, both were very good. Nice atmosphere and great staff. I would return.

Atmosphere: 5

Food: 5

Service: 5