We had a wonderful experience. It was a cooler day of 77 and we really enjoyed sitting at the picnic tables and playing connect 4.We couldn’t believe how soft and flavorful the snocones were. I had the apple a La mode and my family enjoyed the rainbow. We will be back, thank you.
Jeremy Amerson
This place is amazing!!! The prices are awesome for what you get. So many flavors, and the specialty Blackberry cobbler is sooooo good!!!! Highly recommend! We will be back!
Melody Joy Green
Love this place! No high fructose corn syrup!
Patrick G.
Ordered 4 snocones. 3 came out wrong.
Hayley Kehler
This is the best place in the world ? I’m so thankful to be a part of such a great business and great atmosphere to work in! We really do put our heart and soul into what we do and I hope it shows? It is the best place to work and we are like a family here!! Not to mention we do make the WORLD’S GREATEST SNOBALLS ?
Sierra Lunsford
Best of the best! Best family friendly business around!
Wanda Ray
Refreshing on a hot day! Fast and friendly service.
Hayley Taylor
LOVE LOVE LOVE THIS PLACE! The people, the product and the price are all AMAZING!!! If you’re looking for a frozen treat this is the place to go! They also do events and have multiple mobile event trucks! ?
Courtney Taylor
Best Snoballs around! Always a super nice staff and great quality! They are the best at what they do! If you are in the mood for a snoball or some delicious ice cream this is the place to go!
We have not been to a Pelican’s since we left Fayetteville over 5 years ago. It was very nice .
Kerry Rice
I've been pretty bummed out after the last few visits. When I think of a snow cone, it's not so light on syrup that it doesn't even make it halfway down the cup. The last three visits I made mention of that and asked if they could at least put enough syrup to where it reaches the bottom of the cup. I always get them to go so you would think by the time I get them home the syrup would have actually reached the bottom but it never does. Even after mentioning this, they still never put very much syrup. Today I was told that it's normal for the syrup to not reach the bottom of the cup and was told that I could pay extra if I wanted it to go throughout the whole cup. I'm not sure why I have to pay extra to get a snowcone instead of a half of cup of ice with a half a snow cone. I would be happy to pay extra if I were actually getting something extra versus paying extra to get what should be there all along. My family and I used to really enjoy pelicans, but it seems to have went downhill this year ☹️. As I was leaving, I heard the people sitting at the picnic tables talking about the very same issue that I'm mentioning now.I've decided to edit my review in response to the comment from the business. Your response seems to imply that I understood what I was told. There was misunderstanding on my part. I asked a very clear question and was given a clear answer. The answer was that what has been happening prior is normal and I was charged for more syrup. If she told me that it was abnormal then why do you figure she charged me for extra to get it to "normal level". I didn't ask for a refund. I made this review so that others would be aware. Additionally, this has happened at several locations and not just Black Mountain. Thats why I didn't particularly pay attention to which location I was reviewing. For future responses to customer complaints, I'd urge you to just apologize and not make the customer feel like they "misunderstood". Your comment only made matters worse.
Anne Campbell
Nice sweet treat for after dinner. Even got the puppy her own unflavored ice she enjoyed it too.
Renee Blue
I really enjoy all the different types of snow cones and ice-cream treats.
Kalyn T.
So YUMMY! What amazing ice and what amazing flavors! The snow was nice soft and delicious! I can't wait to try new flavors and see what else they have next time I go! The girls working were very helpful and the sitting area was nice and clean!
Was ok. Nothing special just snowcones.
We had a wonderful experience. It was a cooler day of 77 and we really enjoyed sitting at the picnic tables and playing connect 4.We couldn’t believe how soft and flavorful the snocones were. I had the apple a La mode and my family enjoyed the rainbow. We will be back, thank you.
This place is amazing!!! The prices are awesome for what you get. So many flavors, and the specialty Blackberry cobbler is sooooo good!!!! Highly recommend! We will be back!
Love this place! No high fructose corn syrup!
Ordered 4 snocones. 3 came out wrong.
This is the best place in the world ? I’m so thankful to be a part of such a great business and great atmosphere to work in! We really do put our heart and soul into what we do and I hope it shows? It is the best place to work and we are like a family here!! Not to mention we do make the WORLD’S GREATEST SNOBALLS ?
Best of the best! Best family friendly business around!
Refreshing on a hot day! Fast and friendly service.
LOVE LOVE LOVE THIS PLACE! The people, the product and the price are all AMAZING!!! If you’re looking for a frozen treat this is the place to go! They also do events and have multiple mobile event trucks! ?
Best Snoballs around! Always a super nice staff and great quality! They are the best at what they do! If you are in the mood for a snoball or some delicious ice cream this is the place to go!
Restaurantji Recommends
We have not been to a Pelican’s since we left Fayetteville over 5 years ago. It was very nice .
I've been pretty bummed out after the last few visits. When I think of a snow cone, it's not so light on syrup that it doesn't even make it halfway down the cup. The last three visits I made mention of that and asked if they could at least put enough syrup to where it reaches the bottom of the cup. I always get them to go so you would think by the time I get them home the syrup would have actually reached the bottom but it never does. Even after mentioning this, they still never put very much syrup. Today I was told that it's normal for the syrup to not reach the bottom of the cup and was told that I could pay extra if I wanted it to go throughout the whole cup. I'm not sure why I have to pay extra to get a snowcone instead of a half of cup of ice with a half a snow cone. I would be happy to pay extra if I were actually getting something extra versus paying extra to get what should be there all along. My family and I used to really enjoy pelicans, but it seems to have went downhill this year ☹️. As I was leaving, I heard the people sitting at the picnic tables talking about the very same issue that I'm mentioning now.I've decided to edit my review in response to the comment from the business. Your response seems to imply that I understood what I was told. There was misunderstanding on my part. I asked a very clear question and was given a clear answer. The answer was that what has been happening prior is normal and I was charged for more syrup. If she told me that it was abnormal then why do you figure she charged me for extra to get it to "normal level". I didn't ask for a refund. I made this review so that others would be aware. Additionally, this has happened at several locations and not just Black Mountain. Thats why I didn't particularly pay attention to which location I was reviewing. For future responses to customer complaints, I'd urge you to just apologize and not make the customer feel like they "misunderstood". Your comment only made matters worse.
Nice sweet treat for after dinner. Even got the puppy her own unflavored ice she enjoyed it too.
I really enjoy all the different types of snow cones and ice-cream treats.
So YUMMY! What amazing ice and what amazing flavors! The snow was nice soft and delicious! I can't wait to try new flavors and see what else they have next time I go! The girls working were very helpful and the sitting area was nice and clean!