This is my first one star review that I’ve ever given. We live out on this side of town and frequent sonic quite a bit. When I was going through treatment, this was a staple for my wife and my son’s to get a fast meal from. The food has always generally been good and the folks at the store have always been very nice. However, my past interactions with the store have been less than stellar. I placed an order on GrubHub to pick up at this location like I’ve done before. When I got there, the GrubHub app told me that my food was ready. I walked to the speaker push the button and the young lady inside apparently could not hear me and so I tried to get closer to tell her I was here to pick up my order. She talked over me quite a few times I’m not too worried about that because technology can be difficult. But then, when she finally heard what I was there, for she explained that there was no order there for me, and her tone suggested that she was insinuating that I was being dishonest. So not causing trouble, I left and went to the app to cancel the order. I followed GrubHub suggestion, and called the store and spoke to the manager about the status of my order, with the understanding that there could’ve been a technological mishap. My interactions with him in the past I’ve always been good, but today he was in rare form. He would not listen to me. He spoke over me, and he was extremely rude. I was finally able to get on the phone with the GrubHub agent and they attempted to call the store multiple times and never heard from anyone. I’ve never understood why people are rude to customers. I’m literally giving you money for service. If he had just communicated “Sir, I have nothing here” or something along those lines, It wouldn’t have been an issue. But he and his employees were extremely rude and very unprofessional. I highly doubt I will frequent this establishment again. GrubHub gets 5 stars though, they promptly refunded my order and apologized for the inconvenience. What a concept
Atmosphere: 1
Food: 2
Service: 1
John Dueard Rodriguez Dun
Making excuses after storm and not serving drink more than a month later. Go to the Weaverville sonic ran way better
Atmosphere: 2
Food: 2
Service: 1
annette candler
We only got shakes.
Food: 5
Service: 5
jglenncw
Gotta say, great burgers. Service was fast and courteous. Very clean and inviting for a chain burger joint. Their chocolate shakes are the BOMB too!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Thomas Huber
Fast, friendly service! Order was spot-on! Clean, nice looking building.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hand Made Onion Rings, Sonic Cheeseburger, Soft Pretzel Twist, Cheeseburger Combo, Garlic Butter Bacon Burger, Sonic Blasts
Charles McLeod
I enjoyed the half price milkshake after 7pm. I ordered on the app and when I arrived at the restaurant my milkshake was .coming out the door. Excellent service and a really good value.
Atmosphere: 4
Food: 5
Service: 5
Andrea G
I'm currently fighting an addiction to their mini sized cookie dough sonic blasts. They are amazingly awesome and worth every dime.
Atmosphere: 4
Food: 4
Service: 4
Adam Broward
Like a good Gin And Tonic ya can't go wrong with this sonic
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Corn Dog
Adam Kane
No tap to pay....get with it son.
Atmosphere: 2
Food: 3
Service: 3
Tipsy Hensley
The manger. Antonio I believe. Sonic is lucky to have such a employee. I drive past a sonics an come from across town because I know the food and service will be perfect every time. I believe her name is Macie. Also A++ employee. So Sonic. If you want those profitable stores back. Find more Antonio's and Macie's.
Great food and drinks when done properly. I don't expect much from the staff in terms of customer service. Be careful when ordering always check and make sure you get what you ordered before driving off. I've ordered a Powerade slush and leave with regular Powerade drink and I've ordered a cherry limeade slush and receive a cherry limeade drink. Overall good.
Atmosphere: 3
Food: 4
Service: 2
J.J. Boyd
It’ll do.
Atmosphere: 3
Food: 3
Service: 3
Rebecca Kremkau
Good prices nice
Atmosphere: 5
Food: 5
Service: 5
Rudy Orr
Awesome 1/2 priced CBs on Tuesday ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sonic Cheeseburger, Chili Cheese Coney, French Fries
Stephen Roberts
Always loved the unique dining in the car style that sonic provides, reminds you how things were done in the old days.
This is my first one star review that I’ve ever given. We live out on this side of town and frequent sonic quite a bit. When I was going through treatment, this was a staple for my wife and my son’s to get a fast meal from. The food has always generally been good and the folks at the store have always been very nice. However, my past interactions with the store have been less than stellar. I placed an order on GrubHub to pick up at this location like I’ve done before. When I got there, the GrubHub app told me that my food was ready. I walked to the speaker push the button and the young lady inside apparently could not hear me and so I tried to get closer to tell her I was here to pick up my order. She talked over me quite a few times I’m not too worried about that because technology can be difficult. But then, when she finally heard what I was there, for she explained that there was no order there for me, and her tone suggested that she was insinuating that I was being dishonest. So not causing trouble, I left and went to the app to cancel the order. I followed GrubHub suggestion, and called the store and spoke to the manager about the status of my order, with the understanding that there could’ve been a technological mishap. My interactions with him in the past I’ve always been good, but today he was in rare form. He would not listen to me. He spoke over me, and he was extremely rude. I was finally able to get on the phone with the GrubHub agent and they attempted to call the store multiple times and never heard from anyone. I’ve never understood why people are rude to customers. I’m literally giving you money for service. If he had just communicated “Sir, I have nothing here” or something along those lines, It wouldn’t have been an issue. But he and his employees were extremely rude and very unprofessional. I highly doubt I will frequent this establishment again. GrubHub gets 5 stars though, they promptly refunded my order and apologized for the inconvenience. What a concept
Atmosphere: 1
Food: 2
Service: 1
Making excuses after storm and not serving drink more than a month later. Go to the Weaverville sonic ran way better
Atmosphere: 2
Food: 2
Service: 1
We only got shakes.
Food: 5
Service: 5
Gotta say, great burgers. Service was fast and courteous. Very clean and inviting for a chain burger joint. Their chocolate shakes are the BOMB too!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Fast, friendly service! Order was spot-on! Clean, nice looking building.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hand Made Onion Rings, Sonic Cheeseburger, Soft Pretzel Twist, Cheeseburger Combo, Garlic Butter Bacon Burger, Sonic Blasts
I enjoyed the half price milkshake after 7pm. I ordered on the app and when I arrived at the restaurant my milkshake was .coming out the door. Excellent service and a really good value.
Atmosphere: 4
Food: 5
Service: 5
I'm currently fighting an addiction to their mini sized cookie dough sonic blasts. They are amazingly awesome and worth every dime.
Atmosphere: 4
Food: 4
Service: 4
Like a good Gin And Tonic ya can't go wrong with this sonic
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Corn Dog
No tap to pay....get with it son.
Atmosphere: 2
Food: 3
Service: 3
The manger. Antonio I believe. Sonic is lucky to have such a employee. I drive past a sonics an come from across town because I know the food and service will be perfect every time. I believe her name is Macie. Also A++ employee. So Sonic. If you want those profitable stores back. Find more Antonio's and Macie's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Mozzarella Sticks
Restaurantji Recommends
Great food and drinks when done properly. I don't expect much from the staff in terms of customer service. Be careful when ordering always check and make sure you get what you ordered before driving off. I've ordered a Powerade slush and leave with regular Powerade drink and I've ordered a cherry limeade slush and receive a cherry limeade drink. Overall good.
Atmosphere: 3
Food: 4
Service: 2
It’ll do.
Atmosphere: 3
Food: 3
Service: 3
Good prices nice
Atmosphere: 5
Food: 5
Service: 5
Awesome 1/2 priced CBs on Tuesday ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sonic Cheeseburger, Chili Cheese Coney, French Fries
Always loved the unique dining in the car style that sonic provides, reminds you how things were done in the old days.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger Combo
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