I was in line with 2 other cars. When it was my turn to be at the window (I was the only car in the line now) I sat there for 20 minutes only for my drink. Their excuse was they kept getting orders mixed up, which is understandable. What really bothered me was how I saw a worker throw a big jug of what looked to be Caramel away, then about 2 minutes later came back to the trash can, dug it out, and used it which I assumed was used for mine because I also got a caramel drink. I was appalled and will not be coming back.
Food: 2
Service: 2
Ashley Posthuma
They didn’t apply the 50% off my drink at first but I went in and they refunded me the difference which I really appreciated — thank you, I know it’s only a few dollars but it meant a lot that you fixed it!
Liz Jones
I went in a blah mood, but the staff there were very friendly and wished me a happy birthday, flipped my day around!
Atmosphere: 5
Food: 5
Service: 5
Jeanne Money
Beautiful new remodel. Quick friendly service.
Don Nicholson
Great friendly service ?
Atmosphere: 5
Food: 4
Service: 5
Keya Ramirez
The place is hidden, so your GPS will be a blessing. But everything else was on point. The drinks (crunch ribbon frap and ice Chai latte) tasted wonderful. The best part was my pumpkin load was warm and not doughy (something I had experienced a few times in the past at other locations).
Atmosphere: 5
Food: 5
Service: 5
Esther
The barista that took the order was ok, but the person putting out the coffee was EXTREMELY RUDE! I was treated like I was lying about what I ordered, but they had called my name when they had only put out half my order. We also noticed that people picking up online orders were parking in a handicap spot. As someone who needs the handicap spot, I find this to be very frustrating. Y'all should consider creating a spot for people to park where they don't have to take up a handicap spot.
Food: 3
Service: 1
Madalyn Buro
Finn was very helpful and they were so friendly & asked about our day!! Usually employees only care about your order but they were so kind :) thank you !!
I love this Starbucks and they treat my little dog like a celebrity.
Atmosphere: 5
Food: 5
Service: 5
sophiatX1166JV
No other Starbucks gets my drinks right like they do! They even take the time to talk to me and have started to recognize me. They treat me as a friend and I look forward to my visits.
Stephen J.
I am a frequent morning customer at this Starbucks. The team is welcoming, focused and always accommodating with orders. I would note that the weekday morning Shift Supervisor is very attentive to customers, very active with supervising team members and clearly knows her job. Come visit this Starbucks. It is friendly and comfortable!
Janna Bianculli
Always fast and correct. Positive vibes and genuine care for their customers.
Karin Strole
This Starbucks truly has such a nice staff. I’ve never experienced anyone rude there at all, but I really think that’s the only reason I didn’t give 1 star. This is the second time I went inside because I thought it would be faster (and my daughter had to use the restroom) I ordered a grande shaken espresso and a water at 10:20am. I didn’t get my stuff until 10:38am. I had somewhere to be and unfortunately had to explain why I was going to be late by almost 20 minutes. This isn’t the first time either which is why I decided to write a review. The staff means well but they are all focused on drive thru, not front counter. Their biggest bottleneck is taking care of the orders that are placed in person. Mobile orders and drive thru clearly come first. Maybe the boss should give another staff member to help the only person working on front counter drinks. (7 people on staff, only one on front counter drinks from what it looked like)Sorry for the review but I hope this helps in fixing this bottleneck. Thank you!
It's so much sugar.
I was in line with 2 other cars. When it was my turn to be at the window (I was the only car in the line now) I sat there for 20 minutes only for my drink. Their excuse was they kept getting orders mixed up, which is understandable. What really bothered me was how I saw a worker throw a big jug of what looked to be Caramel away, then about 2 minutes later came back to the trash can, dug it out, and used it which I assumed was used for mine because I also got a caramel drink. I was appalled and will not be coming back.
Food: 2
Service: 2
They didn’t apply the 50% off my drink at first but I went in and they refunded me the difference which I really appreciated — thank you, I know it’s only a few dollars but it meant a lot that you fixed it!
I went in a blah mood, but the staff there were very friendly and wished me a happy birthday, flipped my day around!
Atmosphere: 5
Food: 5
Service: 5
Beautiful new remodel. Quick friendly service.
Great friendly service ?
Atmosphere: 5
Food: 4
Service: 5
The place is hidden, so your GPS will be a blessing. But everything else was on point. The drinks (crunch ribbon frap and ice Chai latte) tasted wonderful. The best part was my pumpkin load was warm and not doughy (something I had experienced a few times in the past at other locations).
Atmosphere: 5
Food: 5
Service: 5
The barista that took the order was ok, but the person putting out the coffee was EXTREMELY RUDE! I was treated like I was lying about what I ordered, but they had called my name when they had only put out half my order. We also noticed that people picking up online orders were parking in a handicap spot. As someone who needs the handicap spot, I find this to be very frustrating. Y'all should consider creating a spot for people to park where they don't have to take up a handicap spot.
Food: 3
Service: 1
Finn was very helpful and they were so friendly & asked about our day!! Usually employees only care about your order but they were so kind :) thank you !!
Atmosphere: 5
Service: 5
What a wonderful staff. Always friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love this Starbucks and they treat my little dog like a celebrity.
Atmosphere: 5
Food: 5
Service: 5
No other Starbucks gets my drinks right like they do! They even take the time to talk to me and have started to recognize me. They treat me as a friend and I look forward to my visits.
I am a frequent morning customer at this Starbucks. The team is welcoming, focused and always accommodating with orders. I would note that the weekday morning Shift Supervisor is very attentive to customers, very active with supervising team members and clearly knows her job. Come visit this Starbucks. It is friendly and comfortable!
Always fast and correct. Positive vibes and genuine care for their customers.
This Starbucks truly has such a nice staff. I’ve never experienced anyone rude there at all, but I really think that’s the only reason I didn’t give 1 star. This is the second time I went inside because I thought it would be faster (and my daughter had to use the restroom) I ordered a grande shaken espresso and a water at 10:20am. I didn’t get my stuff until 10:38am. I had somewhere to be and unfortunately had to explain why I was going to be late by almost 20 minutes. This isn’t the first time either which is why I decided to write a review. The staff means well but they are all focused on drive thru, not front counter. Their biggest bottleneck is taking care of the orders that are placed in person. Mobile orders and drive thru clearly come first. Maybe the boss should give another staff member to help the only person working on front counter drinks. (7 people on staff, only one on front counter drinks from what it looked like)Sorry for the review but I hope this helps in fixing this bottleneck. Thank you!