We picked up some doughnuts from vortex this weekend and were underwhelmed. We are happy they offer vegan doughnuts and that the majority of their products are vegan. The ones that aren’t vegan are marked.
We paid around $3 per doughnut for 6 doughnuts. We picked out a variety to try. You have an option of cake or fried and we got fried.
The chocolate doughnuts had a weird texture and were very rubbery and chewy. They also had a darker chocolate so they were a little bitter but not bad. The espresso ones were not quite as rubbery but still a little tough and the espresso was pretty bitter, like eating plain espresso beans. The vortex was decent. It was softer and easier to eat. It had a decent flavor.
I doubt we’ll be buying from here again.
ricky perrigan
Bring back the apple fritter!
Chris Kamen
We arrived an hour and a half before closing and they ran out of donuts. Terrible management and planning.
Atmosphere: 4
Food: 5
Service: 1
Lorie Tonti
We ordered 6 donuts and 2 coffee drinks. The bill was over $62. I tipped $5 (which I thought was sufficient for 6 donuts and 2 coffees) for over $67 and hit no receipt out of habit. I told the cashier that seemed kind of high for 6 donuts and 2 drinks and she responded that there was an upcharge for the apple fritter and an upcharge for oat milk, and that I had left a "small tip." While waiting for our stuff we did the math from the menu and it was obviously at least $30 higher than it should have been. I got in line again, mentioned again that it seemed really high for what we ordered and asked her to send me the receipt and she reiterated the upcharges and the "small tip" and emailed me the receipt. After looking at the receipt, I noticed she charged me for a 1/2 dozen AND an additional $37 for a full dozen. I had to get in line for a 3rd time and tell her this. After finally looking at what she charged me, she apologized nonchalantly and refunded me the $37 like it was a simple task. The fact that I had to tell her 3 times that the charge was significantly high, had to get back in line 2 times, and she didn't check until the 3rd time kind of pissed me off, since she repeatedly wasted my time. And the woman making the coffee right next to her was obviously listening and heard all of the conversations and never spoke up. I sincerely wish I had asked her to also refund the "small tip" I had left because they did not deserve it at all from the service they provided. The donuts were okay, but didn't make up for the bad service and the hassle. Check your receipt BEFORE paying if you visit, because her insistent response makes me wonder how often she's done this before.
Atmosphere: 3
Food: 3
Service: 2
Matt R
Try to come early or close to opening, because they may not have a great selection an hour or two before closing. It was a struggle to fill a baker's dozen between the basic options left and the low quantity of them. Also felt the options available weren't too creative, like chocolate glaze, chocolate glaze with sprinkles, cinnamon sugar, cinnamon sugar with chocolate drizzle. I guess I was expecting more unique flavors. Also the donuts were a little rubbery, not as fresh as I would have liked them to be. Didn't feel like premium donuts for what I felt was a premium price of $32 for 13 donuts. The attendant was very helpful and knowledgeable.
Atmosphere: 4
Food: 2
Service: 5
Tyler Elstrom
I’ve been coming here for the gluten free donuts for a few years. This morning I ordered a decaf coffee drink to go with them. I didn’t notice on the menu it said 4oz which was the size of a shot glass. That is my fault for not noticing it and it actually made me laugh when it came out. I was going to learn my lesson and drink this tiny drink. However, after trying it the decaf was burnt and gross. Instead of asking her to remake it, I asked for half a cup of steamed milk to combine it with to cancel out the burnt flavor and make it bigger. The barista was rude and told me she’d have to charge me for the milk, which I pushed back on. Eventually she gave me the milk but her anger while making it made me uncomfortable and upset. Most places would offer to make a new drink for you, not fight you over 1/2 cup of steamed milk. Normally, the staff here has been nice so maybe it was an off day but it makes me want to stick to just donuts next time.
Atmosphere: 3
Food: 1
Service: 1
Brooke Rodriguez
Best doughnut I ever ate! I’m not vegan but the doughnut was. Dark chocolate ganache with a lentil cream filling Amazing!
Food: 5
Recommended dishes: All Vegan Donuts, Doughnut
Davesw
Big selection of vegan donuts, and they don't feel like an after thought. The non vegan donuts are clearly marked as NV, and everything else is vegan. Both the cake and yeast donuts were great! They had gluten free too, but a smaller selection (but probably a half dozen flavors). We didn't try them (we like gluten).
Austin K
This is probably the perfect donut place. The donuts are vegan by default and only marked otherwise, and many don't have soy either which is a rarity. And they're pretty dang good donuts too, light but chewy, the perfect amount of sweetness without being cloying or rich, and they have so many creative and delicious flavors. As a donut lover, can't recommend enough.
Atmosphere: 5
Food: 5
Service: 5
Rebeccah Flowers
The best donuts and the vegan options are . The offer cake and yeast donuts and gf options. Coffee options are really nice too! I consider this place a must when I'm in asheville
We picked up some doughnuts from vortex this weekend and were underwhelmed. We are happy they offer vegan doughnuts and that the majority of their products are vegan. The ones that aren’t vegan are marked. We paid around $3 per doughnut for 6 doughnuts. We picked out a variety to try. You have an option of cake or fried and we got fried. The chocolate doughnuts had a weird texture and were very rubbery and chewy. They also had a darker chocolate so they were a little bitter but not bad. The espresso ones were not quite as rubbery but still a little tough and the espresso was pretty bitter, like eating plain espresso beans. The vortex was decent. It was softer and easier to eat. It had a decent flavor. I doubt we’ll be buying from here again.
Bring back the apple fritter!
We arrived an hour and a half before closing and they ran out of donuts. Terrible management and planning.
Atmosphere: 4
Food: 5
Service: 1
We ordered 6 donuts and 2 coffee drinks. The bill was over $62. I tipped $5 (which I thought was sufficient for 6 donuts and 2 coffees) for over $67 and hit no receipt out of habit. I told the cashier that seemed kind of high for 6 donuts and 2 drinks and she responded that there was an upcharge for the apple fritter and an upcharge for oat milk, and that I had left a "small tip." While waiting for our stuff we did the math from the menu and it was obviously at least $30 higher than it should have been. I got in line again, mentioned again that it seemed really high for what we ordered and asked her to send me the receipt and she reiterated the upcharges and the "small tip" and emailed me the receipt. After looking at the receipt, I noticed she charged me for a 1/2 dozen AND an additional $37 for a full dozen. I had to get in line for a 3rd time and tell her this. After finally looking at what she charged me, she apologized nonchalantly and refunded me the $37 like it was a simple task. The fact that I had to tell her 3 times that the charge was significantly high, had to get back in line 2 times, and she didn't check until the 3rd time kind of pissed me off, since she repeatedly wasted my time. And the woman making the coffee right next to her was obviously listening and heard all of the conversations and never spoke up. I sincerely wish I had asked her to also refund the "small tip" I had left because they did not deserve it at all from the service they provided. The donuts were okay, but didn't make up for the bad service and the hassle. Check your receipt BEFORE paying if you visit, because her insistent response makes me wonder how often she's done this before.
Atmosphere: 3
Food: 3
Service: 2
Try to come early or close to opening, because they may not have a great selection an hour or two before closing. It was a struggle to fill a baker's dozen between the basic options left and the low quantity of them. Also felt the options available weren't too creative, like chocolate glaze, chocolate glaze with sprinkles, cinnamon sugar, cinnamon sugar with chocolate drizzle. I guess I was expecting more unique flavors. Also the donuts were a little rubbery, not as fresh as I would have liked them to be. Didn't feel like premium donuts for what I felt was a premium price of $32 for 13 donuts. The attendant was very helpful and knowledgeable.
Atmosphere: 4
Food: 2
Service: 5
I’ve been coming here for the gluten free donuts for a few years. This morning I ordered a decaf coffee drink to go with them. I didn’t notice on the menu it said 4oz which was the size of a shot glass. That is my fault for not noticing it and it actually made me laugh when it came out. I was going to learn my lesson and drink this tiny drink. However, after trying it the decaf was burnt and gross. Instead of asking her to remake it, I asked for half a cup of steamed milk to combine it with to cancel out the burnt flavor and make it bigger. The barista was rude and told me she’d have to charge me for the milk, which I pushed back on. Eventually she gave me the milk but her anger while making it made me uncomfortable and upset. Most places would offer to make a new drink for you, not fight you over 1/2 cup of steamed milk. Normally, the staff here has been nice so maybe it was an off day but it makes me want to stick to just donuts next time.
Atmosphere: 3
Food: 1
Service: 1
Best doughnut I ever ate! I’m not vegan but the doughnut was. Dark chocolate ganache with a lentil cream filling Amazing!
Food: 5
Recommended dishes: All Vegan Donuts, Doughnut
Big selection of vegan donuts, and they don't feel like an after thought. The non vegan donuts are clearly marked as NV, and everything else is vegan. Both the cake and yeast donuts were great! They had gluten free too, but a smaller selection (but probably a half dozen flavors). We didn't try them (we like gluten).
This is probably the perfect donut place. The donuts are vegan by default and only marked otherwise, and many don't have soy either which is a rarity. And they're pretty dang good donuts too, light but chewy, the perfect amount of sweetness without being cloying or rich, and they have so many creative and delicious flavors. As a donut lover, can't recommend enough.
Atmosphere: 5
Food: 5
Service: 5
The best donuts and the vegan options are . The offer cake and yeast donuts and gf options. Coffee options are really nice too! I consider this place a must when I'm in asheville
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All Vegan Donuts, Doughnut
Restaurantji Recommends
Great vegan selection! Enjoyed the vegan cake dougnuts! Would go again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: All Vegan Donuts, Cake, Doughnut
This is the best doughnuts in the world. The yeast are so so soft and tasty.
Atmosphere: 5
Food: 5
Service: 5
Love them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake, Cinnamon Sugar, Doughnut
Great vegan selection! Enjoyed the vegan cake dougnuts! Would go again.
Most of the donuts are vegan NV listed on non vegan donuts Good variety, and delicious!
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