The breakfast buffet is overpriced. The dude at omelette station used too much oil. Pretty much ignored by staff. Was given warm water. They add a tip on the ticket then still expect another tip. Not to mention their kitchen gray is a90. Pastors had mold on them
Silvia Cardenas
Service is good, but the food and drinks are pretty bad.
Atmosphere: 3
Food: 1
Service: 5
F'burg Foodie
While staying in the Downtown Asheville Renaissance a group of us came here for breakfast each morning, I only attended once and that was plenty for me. The buffet has decent items on it, with the biscuits & gravy probably being the best. They have an omelet station too, which is nice, but the service we got one morning from our server was annoying. We were discussing work and she constantly interrupted for one reason or another.The venue it bland too, very “hotel” looking. Coffee was decent though.I can’t see any other reason to come here, unless you’re staying in this hotel though.
Atmosphere: 2
Food: 3
Service: 2
Jennifer Hames
Had a wonderful breakfast this morning. Lora was top notch and brought milk out upon seeing my daughter grabbing cereal. Hashbrown casserole was amazing and I was impressed with what was offered on the buffet (lox and all the fixing).Yes, there are many spots to eat in Asheville, but Renaissance caters to a lot of groups that do not have time to go to breakfast outside the hotel in the mornings. Also, I enjoyed breakfast as part of my Marriott Status.
Atmosphere: 5
Food: 5
Service: 5
Hannah Long
The way managers speak to the servers at The Bistro is awful. We were told the lady who was so rude was their HR director too!
Scott Wilezol
Why would ANYONE choose to eat here?! On a 1-10 scale, the food is a 2. You are visiting a city renowned for its incredible food, most restaurants being a 7-10 in deliciousness and creativity, locally sourced and seasonal! Get out of the hotel and eat at one of the 100 incredible options within walking distance and have a truly great meal! Even the free breakfast is gross… it’s better to go and pay elsewhere. You only eat here if you are trapped by a blizzard or held captive by Godzilla…and haven’t eaten for days.2 stars because the servers are very nice.
Matthew Groh
I went on a breakfast voucher. I was counting on them opening at 630am ready to go, but unfortunately only had a partial breakfast by 645am. The food was good though, and the staff friendly. They just need to be ready to operate at the hours they promise.
Brendan Grady
Great food, sweet staff! Don’t believe the bad reviews. It was great! They put care into the food.
Atmosphere: 5
Food: 5
Service: 5
kevin walker
Worst restaurant food ever. Been here 3 times and it only gets worse. Food prepared days in advance, cold and restaurant always empty. ??? You should expect more from this hotel.
Atmosphere: 1
Food: 1
Service: 2
Mike P
Pretzel bites were addictive. Lauren was a phenomenal server, quite attentive. The eggplant was crispy, and the sliders made my kiddo happy. Had a Thomas Wolfe drink sent from the bar, and enjoyed it. So convenient and tasty while staying at the hotel.
We were exhausted from eleven hours of traveling and decided to just eat at the hotel. We did not expect it to be absolutely delicious. The staff were polite and accommodating which we would expect. The menu selection was varied with chicken, seafood, and beef dishes. The Osso Bucco was wonderful. The meat fell off the bones into a rich sauce on a bed of perfectly cooked risotto. The portion size was large enough so my two companions could have a generous sample. You simply must order this dish when you visit this restaurant.
Atmosphere: 4
Food: 5
Service: 4
Kandy
The worst experience we have ever had. We ordered starters and one entrée, the entrée came first and the tickets were inappropriate with descriptions of more than half of our group of 9 people. The server is dismissive and not personable at all. The server also grumbled about seating us together and there’s no manager on staff at this time. We will be at this facility for 4 more days and will be letting everyone in our 300+ members of our conference.
511gradyt
loved the breakfast service. Please provide the buffet all days. it was sad to not have a buffet on monday, last morning of our visit
U9195PLjasonl
Service was good but a tad slow. we waited in a line to access the restaurant. Food was however very nice.
The breakfast buffet is overpriced. The dude at omelette station used too much oil. Pretty much ignored by staff. Was given warm water. They add a tip on the ticket then still expect another tip. Not to mention their kitchen gray is a90. Pastors had mold on them
Service is good, but the food and drinks are pretty bad.
Atmosphere: 3
Food: 1
Service: 5
While staying in the Downtown Asheville Renaissance a group of us came here for breakfast each morning, I only attended once and that was plenty for me. The buffet has decent items on it, with the biscuits & gravy probably being the best. They have an omelet station too, which is nice, but the service we got one morning from our server was annoying. We were discussing work and she constantly interrupted for one reason or another.The venue it bland too, very “hotel” looking. Coffee was decent though.I can’t see any other reason to come here, unless you’re staying in this hotel though.
Atmosphere: 2
Food: 3
Service: 2
Had a wonderful breakfast this morning. Lora was top notch and brought milk out upon seeing my daughter grabbing cereal. Hashbrown casserole was amazing and I was impressed with what was offered on the buffet (lox and all the fixing).Yes, there are many spots to eat in Asheville, but Renaissance caters to a lot of groups that do not have time to go to breakfast outside the hotel in the mornings. Also, I enjoyed breakfast as part of my Marriott Status.
Atmosphere: 5
Food: 5
Service: 5
The way managers speak to the servers at The Bistro is awful. We were told the lady who was so rude was their HR director too!
Why would ANYONE choose to eat here?! On a 1-10 scale, the food is a 2. You are visiting a city renowned for its incredible food, most restaurants being a 7-10 in deliciousness and creativity, locally sourced and seasonal! Get out of the hotel and eat at one of the 100 incredible options within walking distance and have a truly great meal! Even the free breakfast is gross… it’s better to go and pay elsewhere. You only eat here if you are trapped by a blizzard or held captive by Godzilla…and haven’t eaten for days.2 stars because the servers are very nice.
I went on a breakfast voucher. I was counting on them opening at 630am ready to go, but unfortunately only had a partial breakfast by 645am. The food was good though, and the staff friendly. They just need to be ready to operate at the hours they promise.
Great food, sweet staff! Don’t believe the bad reviews. It was great! They put care into the food.
Atmosphere: 5
Food: 5
Service: 5
Worst restaurant food ever. Been here 3 times and it only gets worse. Food prepared days in advance, cold and restaurant always empty. ??? You should expect more from this hotel.
Atmosphere: 1
Food: 1
Service: 2
Pretzel bites were addictive. Lauren was a phenomenal server, quite attentive. The eggplant was crispy, and the sliders made my kiddo happy. Had a Thomas Wolfe drink sent from the bar, and enjoyed it. So convenient and tasty while staying at the hotel.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We were exhausted from eleven hours of traveling and decided to just eat at the hotel. We did not expect it to be absolutely delicious. The staff were polite and accommodating which we would expect. The menu selection was varied with chicken, seafood, and beef dishes. The Osso Bucco was wonderful. The meat fell off the bones into a rich sauce on a bed of perfectly cooked risotto. The portion size was large enough so my two companions could have a generous sample. You simply must order this dish when you visit this restaurant.
Atmosphere: 4
Food: 5
Service: 4
The worst experience we have ever had. We ordered starters and one entrée, the entrée came first and the tickets were inappropriate with descriptions of more than half of our group of 9 people. The server is dismissive and not personable at all. The server also grumbled about seating us together and there’s no manager on staff at this time. We will be at this facility for 4 more days and will be letting everyone in our 300+ members of our conference.
loved the breakfast service. Please provide the buffet all days. it was sad to not have a buffet on monday, last morning of our visit
Service was good but a tad slow. we waited in a line to access the restaurant. Food was however very nice.
Great food and staff are awesome too!
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