Waffles in Atlantic Beach, NC

“We visited this place yesterday after seeing other positive reviews and were not disappointed. Upon arrival, we considered leaving because there were no parking spaces in the front. But after driving around a little more, we realized they had plenty of parking behind the restaurant.

When we entered the door we were disappointed to find about 20 people waiting. Some were sitting and standing in a little lobby area at the door and others were in a line along the wall leading up to a greeting booth. We got in line and were pleased to see that it moved quicker than we anticipated. The only negative thing we experienced was that we didn't see any signage and no one told us their process for getting seated. We noticed people passing us to get seated and figured that one of their party members was in line holding a spot for the group's. However, when we got to the front of the line, the hostess asked us what number we had. We told her we didn't have a number so she handed us one and said it shouldn't be too long. A gentleman behind us experienced the same thing. He had been waiting in line behind us. When two other men walked pass and the hostess questioned them concerned their desires and told one of them to go on in to the bar area, I heard the man question how they were able to get served before him. I informed him that he needed to get a number. He was obviously upset, but took it like a champ and didn't complain.

Once we were seated, we were greeted almost immediately for our drink orders. She was very attentive to us, got our food to us in a timely manner, and the food was very good. We will return to this place when we're back in town.

The staff members are very efficient here and I've never seen anything like it before. I don't know if someone is watching the cameras and directing the staff or what, but I observed that once a person was seated, most were greated within a minute. Then once they got up from their table, staff was clearing their table within a minute. It was as if the staff was watching around the corner just waiting for someone to get up.

But one of the things that which impressed me the most was the customers care I witnessed from a man who appeared to be a manager or owner. A waitress accidentally spilled a drink and it splashed up on a young boy. I couldn't make out what the manager said, but almost immediately someone came to help the waitress clean up the mess and he showed concern for the boy's health. They gave him some napkins to clean himself and after a while, the manager returned to check on him again. This time he joked with the boy and asked him if he was paying the bill for his family. The boy replied no because he didn't have any money. The manager said you can afford this bill because it's free!“