Banner Elk Cafe & Tavern

After a long, cold, and windy day on the slopes, the kids were tired and hungry. All of the restraunts were packed, many not taking walk-ins or reservations. Being a large party of 7 (2 adults and 5 kids) we expected that it would be nearly impossible to get a table. The wait was minimal compared to other local restaurants and the service was phenomenal! As soon as we were seated we were greeted by the manager on duty, Anna. She kindly asked if there was anything we needed. I asked if there was any way to move us from the high top table to a booth? She didn't hesitate in making it a priority to do so. She continued checking in and making sure we had everything we needed through out the evening. Our waitress Zoey was super attentive, overly accommodating,
and incredible with the kids. Together they orchestrated a group to sing Happy Birthday to my young teenage son and treated him to a large and delicious slice of cake. I can honestly say that we have never experienced such hospitality and kindness! They provided top notch service and did not rush us to finish. We felt like VIPs! Thank you for making it such a special evening for our young family! We definitely highly recommend and will be back!

Atmosphere: 5

Food: 5

Service: 5

Joy , our waitress, was a joy! She was friendly and attentive. This establishment should be thankful to have her .♡ Now onto the food ! We ordered off both menus and our food came about 5 minutes apart, but we had been warned that would happen due to separate kitchens. We honestly thought it would a larger time discrepancy in the food coming to the table so it was a surprise that we could start eating at about the same time! If you order the appetizer popcorn shrimp , you are in for a treat! It was delightfully good and the tartar sauce was very delicious! I hope you packed an appetite because nothing about that popcorn shrimp that was popcorn! They were large shrimp and alot of them. It was a pleasant surprise because so often restaurants cut back portions and raise prices but not here! They ensure you get quality and value! Moving on to the burger.....the 6 Oz burger was huge and the seasoned fries were so delicious! I swear there was more than 6 Oz on that bun, it was huge! The large pizza was a beast.....they aren't messing around with their portions! It was perfectly cooked and delicious! Between our waitress, the ambiance/experience, and the value for the amount of quality food we received, we will definitely be back next time we are in the area from Florida!

Atmosphere: 5

Food: 5

Service: 5

Great good. Town is beautiful with white Christmas lights all over town.

Atmosphere: 5

Food: 5

Service: 5

The best spot for great food! Everything we ordered was delicious, and the caramel macchiato was absolutely the best. The kids really enjoyed the food too, which made the experience even better for us. We loved all the dishes and will definitely visit again whenever we’re in the area. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Our hostess (purple hair) was incredibly rude and unpleasant. She was having a hard time flipping tables and keeping up with things and treated not only our group with an attitude but everyone else. We even commented about her demeanor with other groups and we all agreed she didn’t belong to hospitality.
The main room is beautiful but the one on the back and the adjacent to the main one is more of an ihop looking space. A Whole disconnect between all three spaces. Unluckily we got seated at the empty room where they had at least 7-8 clean tables while keeping 20-30 people waiting.
Food was good, we really enjoyed it and our server was very pleasant and friendly.
Wouldn’t go back unfortunately.

Atmosphere: 1

Food: 3

Service: 3

Breakfast, expresso coffee, bloody nary all delicious. Our server Anna was amazing. We will visit again

Atmosphere: 5

Food: 5

Service: 5

Are you visiting from out of town? This is a must, littel secret ask for Anna to be your server. She is the best in the BIZ…. Love this place for its ambience, food and service is top notch.

Atmosphere: 5

Food: 5

Service: 5

Anna was so good and gave us an amazing service…

Atmosphere: 5

Food: 5

Service: 5

Anna was great.

Atmosphere: 5

Food: 5

Service: 5

Great spot with delicious breakfast! We all had something different and everything was fresh and tasty! Anna was great and pleasure to have as our waitress! Will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Sooo...I absolutely love this place. We had to wait awhile to be seated as there were 8 of us. The kitchen was behind and they were short staffed...no worries! The bartenders and barbacks were positive and quick. The manager, Ana, was super duper friendly and accommodating. Our server (I can't remember her name) was top notch. Despite all the setbacks, the food and drinks were amazing. You can tell leadership definitely played a role in keeping it successful.

Atmosphere: 5

Food: 5

Service: 5

This place is great. Every time I go to the mountains and snowboard, I eat here. I’d recommend this place to anyone.

Atmosphere: 5

Food: 5

Service: 5

breakfast took over 30 minutes to arrive and each plate ( 4 ) of eggs, hash brown , pancakes and french toast came
cold. nothing was warm.

Atmosphere: 3

Food: 2

Service: 3

Bell was outstanding! We will return soon. She was so nice!

Atmosphere: 5

Food: 5

Service: 5

Anna was super friendly and very accommodating!! She truly made our time here great!!

Atmosphere: 5

Food: 5

Service: 5