The Village of Banner Elk

I gave 2 to the French quarter. Pete Welter was an awesome DJ! They took down the videos and stop the smoke machine…. That makes a dance hall! I’m not happy!

Atmosphere: 2

Food: 4

Service: 4

My family and I had Father’s Day brunch at Sorrento's and then a Father’s Day dinner at Prime 21 followed by enjoying a concert event. The service, food, and atmosphere were top notch. My wife and daughter found great dresses at the Banner Elk Trading Company for dinner. Jose, the manager, was incredible to my family. Jules was incredibly sweet to my youngest daughter. All of the staff were great. We can’t wait to get back up to there to see them again. A truly phenomenal experience.

Atmosphere: 5

Food: 5

Service: 5

Loved this whole area, I ate an incredible meal at Sorrentos which was amazing while listening to live piano bar tunes. The outdoor arena hosted a band that was so fun and full of energy. Loved my vacation! Quaint and beautiful area!

Atmosphere: 5

Food: 1

Service: 5

I can’t say enough how much I enjoyed The Village of Banner Elk experience this past weekend! A destination girl’s weekend birthday celebration was highlighted with impeccable dining at Sorrentos Italian Bistro and Prime 21 Steakhouse. The cuisine was top notch and I was impressed with the generous portion size of each exquisite meal. Saturday night at the Bayou was unforgettable; from a comfortable outdoor setting featuring live music to handcrafted cocktails. Our experience at The Village continued when we were immersed with an interactive DJ and dance experience at Prime 21 Steakhouse (beginning at 10 pm); comparable to my younger days in clubs in DC and Chicago! If you’ve been craving a getaway that features beautiful mountain scenery, exquisite cuisine, and unforgettable memories, I highly recommend The Village at Banner Elk to check all of your boxes!

Atmosphere: 5

Food: 5

Service: 5

Had a great visit to Banner Elk. Great walking trail, food, and entertainment!

Atmosphere: 5

Food: 5

Service: 5

Everything was absolutely delicious! Hats off to the chef.

Atmosphere: 5

Food: 5

Service: 5

Wonderful restaurant with amazing art on the walls, delicious food, and excellent location.

Atmosphere: 5

Food: 5

Service: 5

Excellent

Atmosphere: 5

Food: 5

Service: 5

Our experience at Sorrentos over the past few months has significantly deteriorated. Our experience tonight (8/2) is an apt example.

We sat at the bar Saturday at about 6pm for a bottle of wine and a pizza. The server behind the bar took our wine order, put two glasses out and the bottle of white wine and then turned to take a phone order. She stayed on the phone for at least 5 minutes. She then moved on to other tasks, including serving another couple at the bar for at least 10 minutes.

So we opened the wine (screw cap) and served ourselves. After a few more minutes we intercepted her to order our pizza. The pizza was delivered in an appropriate amount of time and was the usual tasty pizza.

But we were not offered the customary garlic bread, were not offered a cooler for the wine, heard no acknowledgement for the substandard service and were not thanked for our patronage when we left.

We have been regular customers at Sorrentos but tonight may have convinced us to no longer eat there. The quality of service has deteriorated significantly.

Atmosphere: 3

Food: 5

Service: 2

Wonderful dinner celebrating my husband's birthday tonight at Primo. The food is always amazing as well as the atmosphere. Our server, Sarah did a great job!!! Thank you for such a lovely evening!

Atmosphere: 5

Food: 5

Service: 5

Very few reviews. These people are not reputable. I suspect reviews are made by them. Not a good place.

This place goes above and beyond to provide the best experience possible. Whether it is Chef's Table with exceptional food or Primo with excellent staff and cocktails, this place is remarkable. The management and servers understand customer service and you are guaranteed a great experience.

Atmosphere: 5

Food: 5

Service: 5

Beautiful setting in BE town square with excellent food. We love Sorrento's.On our second visit for this stay we enjoyed the Mussels marinara appy and then the Salmon and Shrimp. Irving was our server and was charming and watchful for all our dining needs. While it is apparent the Villages train their staff well, Irving has been trained by familia influences as well. His personality is so comfortable and added to our enjoyment of our dining experience.

Atmosphere: 5

Food: 5

Service: 5

I signed up for Eagles band and it adv to start at 6 it is 7:17pm and they haven’t started yet very frustrating to pay $65 pp

This meal was possibly one of the best meals I've ever had in the United States. From the crispy Brussels sprouts appetizer to the grilled ceaser salad the entree's the wine the pork was tremendous the crispy duck was tremendous the pasta with mushroom sauce delicious we had extra shrimp added amazing the flaming dessert the wine everything was reasonably priced that music was charning - I cannot recommend it more strongly.

Atmosphere: 5

Food: 5

Service: 5