Black Mountain Pepperoni's Pizza

Very disappointed, a chicken parmesan is not frozen chicken fingers with cheese and marinara this would be a fast food chain approach.... so since this establishment does not know I will explain, chicken parmesan is a whole piece of chicken breast pounded out thinly dipped in the egg wash and breaded in italian style breadcrumbs fried then add fresh buffalo mozzarella and a good homemade marinera bake in the oven on some nice fresh french bread until the top gets to golden brown... the shit I was served yesterday is something you'd expect from burger king not happy for 13.99...
Response to owner

then wow imagine how bad your chicken parm must be to think patty is chicken fingers, guess when you choose frozen cisco products you can't tell the difference i mean, it's not like you're a restaurant where you actually make things 😂 and if thats what u call a fresh traditional chicken parm i'm just pointing out.... the product you're producing and serving it's like frozen food and your welcome, be happy to school you any day 😃

Atmosphere: 4

Food: 1

Service: 4

I want a pepperoni and I ordered mozzarella sticks. I got burnt mozzarella sticks. They were black.i’m

Atmosphere: 3

Food: 1

Service: 3

Had a veggie pizza but it lacked veggies and was way heavy on the cheese.

Atmosphere: 3

Food: 3

Service: 5

It says on their website and on google that they open at 10:30. I placed an order online to pick up at 11. I got there right on time and the guy at the counter said they don't open until 11 and my food wasn't in the oven yet. I didn't argue with him, but double checked their posted hours online and on the front window. it all says 10:30. My food wasn't ready until after my lunch break was technically over. food was bland, overcooked, overpriced, didn't receive the utensils I requested or even an apology for the wait. Terrible customer service. Definitely my last time going there.

Atmosphere: 1

Food: 1

Service: 1

Not a bad place to eat at

Atmosphere: 4

Food: 3

Service: 4

Everything was great except their cheese bread is not really cheese bread! It’s cheese pizza with hardly no cheese.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: The Philly Steak Pizza

Very consistently good pizza and standard sides for a pizza joint. Was the closest restaurant open quickly after Helene disaster happened. Also has a staff that are very nice and work quickly. A no bs type of atmosphere

Parking: Has its own dedicated curbside spots but the strip it is in hasn't ever been so full couldn't find a spot.

Food: 5

Service: 5

Recommended dishes: Garlic Knots, Funnel Cake Fries, The Kitchen Sink

All i have heard for years is how good Pepperonis is. Gotta say though, after trying it, I was pretty disappointed. I ordered a grilled chicken salad with no onions. The guy who took my order was like "oh, then why dont you do a house salad and add chicken?" Seemed like it would be the same thing so I agreed. Yeah except when you get a house salad and add chicken there is a $3+ upcharge!!!! I could have honestly overlooked that, but then when I got the salad it was wilted and room temperature. They did not include any salad dressing. I also asked if i could get the toasted ravioli (included in their online menu) and they told me they no longer offer it but have mozzarella sticks instead. So i order them. For $7 I got 4 1/2 pieces of mozarella sticks that are absolutely a frozen product and also served lukewarm. I ordered it takeout so didn't feel Icouldn't go back with it, plus it was getting late and I just wanted to go home. But seriously I spent like $25 (including tip) on a dinner that was basically inedible. Not sure I'd go back.
Now I do understand they have been closed for a month due to a fire, so I gave them a 2 star instead of just 1 as a benefit of the doubt since this was their 1st week open again. But if this is the quality of food they put out on the regular I just dont understand what all the fuss is about.

Food: 2

Service: 2

All i have heard for years is how good Pepperonis is. Gotta say though, after trying it, I was pretty disappointed. I ordered a grilled chicken salad with no onions. The guy who took my order was like "oh, then why dont you do a house salad and add chicken?" Seemed like it would be the same thing so I agreed. Yeah except when you get a house salad and add chicken there is a $3+ upcharge!!!! I could have honestly overlooked that, but then when I got the salad it was wilted and room temperature. They did not include any salad dressing. I also asked if i could get the toasted ravioli (included in their online menu) and they told me they no longer offer it but have mozzarella sticks instead. So i order them. For $7 I got 4 1/2 pieces of mozarella sticks that are absolutely a frozen product and also served lukewarm. I ordered it takeout so didn't feel Icouldn't go back with it, plus it was getting late and I just wanted to go home. But seriously I spent like $25 (including tip) on a dinner that was basically inedible. Not sure I'd go back.
Now I do understand they have been closed for a month due to a fire, so I gave them a 2 star instead of just 1 as a benefit of the doubt since this was their 1st week open again. But if this is the quality of food they put out on the regular I just dont understand what all the fuss is about.

Food: 2

Service: 2

Why did they close or where are they located?

Closed for some reason... edited after learning about a fire here. Wish we could have eaten here. The pizza has always been the best around. Hope they can recover quickly. If there's a way to put a voice message on your phone, that would help for out of town visitors to know. Didn't notice the sign at the store because of construction dumpsters.

First time and we loved it.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: The Kitchen Sink

We have been getting takeout pizza from Pepperonis for several years now, and they never disappoint. Their pizza is always consistent and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vegetarian, Garlic Knots, Chicken Alfredo, Philly Steak

Discovered this place while vacationing in the area, now we make the hour trip just for the pizza. Always fresh, well made and on time. Oh, and the dessert pizzas.... phenomenal! Who has dessert pizzas anymore?

Food: 5

Service: 5

This restaurant use to be a favorite where I ordered at least every other week. My last 2 orders were not up to par. Last order-large Italian salad-soggy croutons, cheddar cheese plopped in the middle, mixed greens, some ham. Boneless wings were burnt, soggy with grease. I threw both items out. As expensive as food is these days, don't know what has happened there. Pizza was ok. But I won't go back.

Atmosphere: 3

Food: 1

Service: 5