Staff was very friendly and accommodating. Kitchen staff came out to check on us several times and they were personable.
Atmosphere: 5
Food: 5
Service: 5
Gary Guthrie
Very accommodating. Busy
Atmosphere: 4
Service: 5
meyeratl
Nice central location. Clean, large and comfortable rooms. Only drawback is the hotel is close to busy street so you may want to ask for a room facing back side. Parking seemed a little limited if the property was full.
susanrS976QY
What a great find! the minute I walked in the front door the air.. I heard Marriott pumps something through their vents through out the hotel.. very fresh. Can't say enough about this hotel everything was more then I expected.
458randyh
This courtyard hotel is a bit nicer then the standard courtyards. The lobby is clean and new with lots of nice sitting spots. We were upgraded to a room with a balcony (gold elite). The staff was very helpful, our room seemed newer as well. Good location near ASU and lots of stores and restaurants within a short drive.
M5668TJlisam
This is the worst hotel I’ve ever stayed in . Awful service and rooms . And the manager was incredibly rude and unprofessional. Maybe he is just getting tired of all the complaints. Don’t waste your money . I go to Boone often and will NEVER stay there again .
joshuawA6593YF
Toilet in my room constantly runs, treadmills in weight room don’t work, no coffee in the am. Very surprised that Marriott would function like this. Definitely won’t stay here again. Other options locally.
SBTillery
I just finished a two night stay with my family. The hotel is clean and staff was nice. The beds could be improved-they are VERY HARD and the hotel tan out of extra pillows and blankets. We used the pull pit sofa for our kids but it was HARD as a rock. I know pull outs aren’t that great but this was like sleeping on a rock. Kids enjoyed the indoor pool. The cafe options are limited and overpriced for the what you get. Housekeeping staff was friendly.
appleachian
My go-to hotel in Boone. I’ve stayed here many times and never been disappointed. Always clean and quiet and there is ample free parking around the building. It’s pretty centrally located in Boone and if you don’t want to drive or walk there are Appalcart stops nearby.
Yvette S
When I wrote my last review of this hotel in 2013, it was far better than it is now. First, the employee checking us in, was professional, but not friendly or personable. She really seemed to wish she was somewhere else. The lobby area is still nice, and has been updated. The guest rooms are decently sized, and they too have been updated. It appeared pretty clean. The bathroom was clean, with very basic amenities. Our bathroom only had one towel in it, so I had to call the front desk to get our towels stocked. The room lighting is fine. As with a lot of hotels, completely useless and inadequate air conditioning that just doesn't function. I think they put thermostats in just to make you think you can control the temperature. I like the room cool at night, and no matter what temperature I put the thermostat on, it did not make a difference. And the windows are ridiculous. A nice big window that only opens about 3 inches. It would be lovely to have nice mountain air in your room, but nope, we have to make the room unbearably comfortable as I guess we all have to pay for the fact that they are afraid of parents not doing their job and watching their kids. Ridiculous! The beds are miserably hard.....a 1 out of 5 for me. The pillows are okay.....a 3 out of 5. I always take a second set of my own. On our second day, before we left in the early morning for the day, we asked that the room be stocked with fresh towels. When we arrived back at the hotel at about 4:30pm, there were no towels in the room, and again, I had to call to get towels. They only offer housekeeping on the third day of your stay. I suppose they use the excuse of staffing, but I figure it's more just away for them to make more money. Anyways, in some ways it's fine. Saves me money as I no longer tip housekeeping as there's no service unless you stay more than 3 days. Marriott does offer breakfast.....at a high cost and lacking of quality. I understand that you are going to "pay" for a free breakfast one way or another......but there prices are high for very basic quality. Room tip: The front of the hotel faces a very busy road. Ask for a backside room - very quiet. If you get a front facing room, it will be extremely loud. This Marriott needs some big improvements, and although I've stayed there about 5 times on trips to the mountains in the last 9 years, I will stay somewhere else in the future.
Great stay! The hotel was nice, clean, and welcoming. Clean towels and very comfortable bedding. Wonderful free breakfast. It’s located in a good area with numerous dining options and bars. Highly recommend. Would stay here again when in Boone.
BonnieBlue99
Terrible. Room was dirty, bistro staff guy was exceptionally rude. I have never encountered such a foul and disrespectful attitude from staff- I see from other reviews I am not alone with this experience. Fire this guy, already! Rooms are outdated, elevator is laughably slow. More than anything though, this hotel is LOUD. The road noise is unreal- do NOT stay here if you enjoy sleep. Not worth the price.
Andy Br.
Extremely expensive! You'd think they'd give you a discount for staying in the hotel, but no!
R5876VMemilym
This is a newer property it was very clean with nice amenities. The cons: thin walls -our teen could hear the neighbors having sex in the shower. Loud air conditioning-it sounded like it was pouring rain outside but was our wall unit. The indoor pool was weirdly low on water-it was between 3 and 5 feet deep was only filled to the 3 ft line and looked very murky. The pros- budget friendly pricing Nice lobby with a little bar- the service was excellent. The bar tender was very knowledgeable and made us specialty cocktails and mocktails for the kids.
Lisa H
Very clean, attractive and extremely comfortable, we were able to get several nights of solid sleep at this hotel. It is conveniently located in Boone. Check is was easy and the staff was efficient and unobtrusive. We would definitely stay here again. We did not bother with the breakfast since it was quite expensive and Panera is closeby with better offerings.
Staff was very friendly and accommodating. Kitchen staff came out to check on us several times and they were personable.
Atmosphere: 5
Food: 5
Service: 5
Very accommodating. Busy
Atmosphere: 4
Service: 5
Nice central location. Clean, large and comfortable rooms. Only drawback is the hotel is close to busy street so you may want to ask for a room facing back side. Parking seemed a little limited if the property was full.
What a great find! the minute I walked in the front door the air.. I heard Marriott pumps something through their vents through out the hotel.. very fresh. Can't say enough about this hotel everything was more then I expected.
This courtyard hotel is a bit nicer then the standard courtyards. The lobby is clean and new with lots of nice sitting spots. We were upgraded to a room with a balcony (gold elite). The staff was very helpful, our room seemed newer as well. Good location near ASU and lots of stores and restaurants within a short drive.
This is the worst hotel I’ve ever stayed in . Awful service and rooms . And the manager was incredibly rude and unprofessional. Maybe he is just getting tired of all the complaints. Don’t waste your money . I go to Boone often and will NEVER stay there again .
Toilet in my room constantly runs, treadmills in weight room don’t work, no coffee in the am. Very surprised that Marriott would function like this. Definitely won’t stay here again. Other options locally.
I just finished a two night stay with my family. The hotel is clean and staff was nice. The beds could be improved-they are VERY HARD and the hotel tan out of extra pillows and blankets. We used the pull pit sofa for our kids but it was HARD as a rock. I know pull outs aren’t that great but this was like sleeping on a rock. Kids enjoyed the indoor pool. The cafe options are limited and overpriced for the what you get. Housekeeping staff was friendly.
My go-to hotel in Boone. I’ve stayed here many times and never been disappointed. Always clean and quiet and there is ample free parking around the building. It’s pretty centrally located in Boone and if you don’t want to drive or walk there are Appalcart stops nearby.
When I wrote my last review of this hotel in 2013, it was far better than it is now. First, the employee checking us in, was professional, but not friendly or personable. She really seemed to wish she was somewhere else. The lobby area is still nice, and has been updated. The guest rooms are decently sized, and they too have been updated. It appeared pretty clean. The bathroom was clean, with very basic amenities. Our bathroom only had one towel in it, so I had to call the front desk to get our towels stocked. The room lighting is fine. As with a lot of hotels, completely useless and inadequate air conditioning that just doesn't function. I think they put thermostats in just to make you think you can control the temperature. I like the room cool at night, and no matter what temperature I put the thermostat on, it did not make a difference. And the windows are ridiculous. A nice big window that only opens about 3 inches. It would be lovely to have nice mountain air in your room, but nope, we have to make the room unbearably comfortable as I guess we all have to pay for the fact that they are afraid of parents not doing their job and watching their kids. Ridiculous! The beds are miserably hard.....a 1 out of 5 for me. The pillows are okay.....a 3 out of 5. I always take a second set of my own. On our second day, before we left in the early morning for the day, we asked that the room be stocked with fresh towels. When we arrived back at the hotel at about 4:30pm, there were no towels in the room, and again, I had to call to get towels. They only offer housekeeping on the third day of your stay. I suppose they use the excuse of staffing, but I figure it's more just away for them to make more money. Anyways, in some ways it's fine. Saves me money as I no longer tip housekeeping as there's no service unless you stay more than 3 days. Marriott does offer breakfast.....at a high cost and lacking of quality. I understand that you are going to "pay" for a free breakfast one way or another......but there prices are high for very basic quality. Room tip: The front of the hotel faces a very busy road. Ask for a backside room - very quiet. If you get a front facing room, it will be extremely loud. This Marriott needs some big improvements, and although I've stayed there about 5 times on trips to the mountains in the last 9 years, I will stay somewhere else in the future.
Restaurantji Recommends
Great stay! The hotel was nice, clean, and welcoming. Clean towels and very comfortable bedding. Wonderful free breakfast. It’s located in a good area with numerous dining options and bars. Highly recommend. Would stay here again when in Boone.
Terrible. Room was dirty, bistro staff guy was exceptionally rude. I have never encountered such a foul and disrespectful attitude from staff- I see from other reviews I am not alone with this experience. Fire this guy, already! Rooms are outdated, elevator is laughably slow. More than anything though, this hotel is LOUD. The road noise is unreal- do NOT stay here if you enjoy sleep. Not worth the price.
Extremely expensive! You'd think they'd give you a discount for staying in the hotel, but no!
This is a newer property it was very clean with nice amenities. The cons: thin walls -our teen could hear the neighbors having sex in the shower. Loud air conditioning-it sounded like it was pouring rain outside but was our wall unit. The indoor pool was weirdly low on water-it was between 3 and 5 feet deep was only filled to the 3 ft line and looked very murky. The pros- budget friendly pricing Nice lobby with a little bar- the service was excellent. The bar tender was very knowledgeable and made us specialty cocktails and mocktails for the kids.
Very clean, attractive and extremely comfortable, we were able to get several nights of solid sleep at this hotel. It is conveniently located in Boone. Check is was easy and the staff was efficient and unobtrusive. We would definitely stay here again. We did not bother with the breakfast since it was quite expensive and Panera is closeby with better offerings.