Cold Stone Creamery

3160 Walden Ln, Burlington
(336) 524-6102

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Recent Reviews

Hitting up Cold Stone at 8:30 p.m. when it is 28 degrees outside is not for the weak or the sensible. But for my family, this is peak decision making.

Somehow, this place restored my faith in what a “like it” is supposed to look like. I ordered the cheesecake specialty on a waffle cone and it absolutely understood the assignment. Creamy, sweet, and heavy enough to make you affirm your life choices in the best possible way.

Portion sizes...
Very rich ice cream, but the service leaves much to be desired.
The ice cream is delicious and very rich in flavor, but unfortunately the customer service is consistently disappointing. The staff always seem to be in a bad mood and not very welcoming. I really wish they had a better attitude—it would make the experience much more enjoyable.
During one of my DoorDash pick-up orders, I stopped by Cold Stone Creamery and was met with exceptional customer service. The staff was incredibly attentive and welcoming, even though the store was bustling with a bus full of student-athletes at the time.

Despite the chaos, the team managed to handle everything with professionalism and efficiency. They greeted me promptly, quickly prepared my order, and ensured that everyone—customers picking up and those...

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