Dunkin'
2526 S Church St, Burlington
(336) 222-9200
Customers' Favorites
Avocado and Bacon Toast Completely Disappointing
Assorted Half Dozen or Dozen Donuts
Wake-Up Wrap - Egg and Cheese
Sourdough Breakfast Sandwich
Lots of Chocolate Donuts
Bacon Egg and Cheese
Dunkin' Refreshers
Iced Macchiato
Glazed Donuts
Hash Browns
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Recent Reviews
Normally I never have a problem but today my daughter and I went by and she got her normal small sweet tea which she normally will drink fast, when we got home I tasted her drink because she said it wasn’t tea, they gave her sour tea! It definitely went out and they gave her the last of it, tried calling the store and no one even answers the phone
Update: I submitted a complaint with Dunkin Donuts, and Destiny the manager called me. She apologized for what I experienced, told me they were going to address the morning crew and are working with them. She offered me a refund for my entire order as well as a remake of it. I went this morning and could immediately see a change in atmosphere. She promptly refunded me and the cold brew they remade for me was well done! Better than before. And of course I got my donut. I can tell...
Please note, my review hinges completely around one employee, Ms. V. She works the drive thru and is energetic, kind, and efficient, and can even be funny. She keeps things hopping and talks to you as though she has known you forever and you are close friends. Ms. V disappeared two weeks ago and the staff changed in the store and it was no where near as good. I worried she was sick, but she actually had left. They asked her to return and I was overjoyed to see her back today!...
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