Subway
602-K Jones Ferry Rd, Carrboro
(919) 929-2288
Recent Reviews
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Just let me in the back so I can make it myself
Atmosphere: 1
Food: 1
Service: 1
9-9-24
Probably the least satisfying sub i ever had from a subway
Order the cheesy garlic steak sub online.
The main reason for the low score is because of the lack of meat on the sub. I honestly believe they took the amount of meat for a 6 inch and placed on a footlong.
Was basically a vegetable sub.
Atmosphere: 3
Food: 2
Service: 3
5 ?'s! Our food has always been fresh, ready and on time, we order through the subway app for rewards and the staff are polite, fast and efficient!
Atmosphere: 5
Food: 5
Service: 5
Charged me incorrectly though when I brought up the issue they gave me a free sub coupon.
Atmosphere: 2
Food: 3
Service: 1
I went in there today to pick up my mobile order, I needed to use the bathroom being that I’m a mail carrier it’s not easy for us to go to the bathroom just anytime, so I really needed to go and the women’s restroom had a sign that the toilet wasn’t working, so I proceeded to go to the men’s because when you have to go you have to go, as soon as I opened the door it smelled like straight poop, then I came to realized there was poop on the toilet handle, on the floor, on the sink it was just disgusting and you can tell it was there for a while because it was dried up, I got out of there and went to the women’s even though it had a sign, I wanted to see if the toilet was really broken, I flushed the toilet and it was working properly. I washed my hands, grabbed my food and left out of there, the whole time I’m thinking if the person that made my sandwich was his hands after using the bathroom. I don’t think I can go back after that nastiness.
Atmosphere: 1
Food: 4
Service: 3
Stood in line for more than 10 minutes without even a welcome to subway. All the employees seemed to be counting the minutes til they can leave. I eventually just left without even ordering. Next line for more than 10 minutes with no one in front of me. I'll go get food from somewhere else from now on
Atmosphere: 1
Service: 1
They are over charging people cards. The amount is 12.99 for 2 footlogs. Read your receipt.
My go-to Subway for a few years but recently my experiences and the food have tested my faith in humanity. One employee in particular working there is in desperate need of some Jesus or meditation. I won’t be returning to this location because she messed up my mental Feng shui so bad today. I had to “ Hakuna Matata“ myself the whole way home. She messed up my pickup order the past two times I’ve been there, and this isn’t a huge problem, just kind of left me really hungry. First it was a sandwich, came with the worst combination of toppings and did not include the bacon I paid extra for (I was honestly impressed with how well she ruined the food) today she worked her magic again on my salad. She really wanted me to try her favorite dressing because the salad was drowning in something I did not recognize (I had ordered no dressing). Oh and the incorrect toppings were just another reminder to stay humble. Cherry on top but I’m still hungry. The real reason I’m writing a review is because of my interaction with said employee today. My boyfriend and I both ordered and paid for bottles drinks on the app, his with a meal and mine separate. We made absolute sure that we selected a bottled drink because Homegirl will throw hands if she wasn’t clocked in and catches you in the drink fridge while picking up your order. So, we walk in praying to get our food, we confirm our order with someone else at the register, things are feeling safe. But, there is only one fountain cup and no bottled drinks out with the food. Tensions are rising and I feel the fear creeping in. I look at my boyfriend and do the unthinkable- I aim for the drink cooler. Before I know it she’s there, I can see her before I can get there and she tries to stop me. With tensions high I remind myself to be calm and to breathe. It’s going to be okay. She’s coming now, eyes burning a hole into my hand holding the bag of food. I shakily raise it, receipt in plain view. She scowled and said “ok”. I grab the drink from the fridge thinking we had made it. But the battle was far from over. She had lured me into a false sense of security that I admittedly fell for. She was ready to strike again. I was only allowed one bottled drink. I pleaded, “I’ll show you the app, I’ll show you the order”. I could tell mercy was nowhere near.Basically It turned into a full argument over a drink . I eventually said “Subway got paid, and we ordered this, we’re just doing what we’re supposed to by getting what we ordered and you’re telling us we’re wrong, if this is an issue with the app or corporate then you should take it up with them”, she said “yes, but we don’t get paid the money”… I didn’t really know how to talk to someone like that and the conversation wasn’t going anywhere so we left. See you in hell, evil-Subway-sister.
Atmosphere: 1
Food: 2
Service: 1
Made an order for delivery and the order was incorrect, not the first time which is why I always check before leaving. Items missing from order and no one answers the phone for over an hour???? RIDICULOUS
Parking: Jones Ferry Location, Carrboro, NC
Atmosphere: 4
Food: 4
Service: 1
I went to this subway tonight and one of the dudes nose was bleeding! He had some tissue in his nose but it still was disgusting! I definitely will be reporting this tomorrow!
Restaurantji Recommends
I went to this subway tonight and one of the dudes nose was bleeding! He had some tissue in his nose but it still was disgusting! I definitely will be reporting this tomorrow!
Really friendly people, especially Ms. Sharon. Clean restaurant. Fresh looking ingredients.
Atmosphere: 5
Food: 5
Service: 5
I'm not the most personable, but the staff here are my favorite of any of the local fast food places especially the older Black lady that works most evenings and the brunette White girl that works breakfast hours. I see customers and some of the newer staff try to start arguments and fights in there but those 2 are always cool. Food is just regular subway quality though, nothing special and the location sucks. Always shady people outside being that it's between 3 sketchy businesses. These employees are a godsend though and the owners would do well keeping them around
Atmosphere: 1
Food: 2
Service: 5
They actually did not deserve any stars the order was two steak and cheese sandwiches very simple order and they sent me two turkey sandwiches not to mention I called this location and they never answered, what a wasted of everything
Good customer service...
Busy at lunch time. Love the food???
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
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