Service is good, food generally comes out quickly and pretty good at that. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
knight4 hell
This local needs real help with customer service. With 5 employees working and no other patrons in line. Not a single person acknowledged the fact I was standing at the counter. I was then further ignored when an employee came in walked to the back clocked in and then had another employee ring her food up at the register next to me. I walked out. No reason to come here only to be ignored. I went to Hardee's where i was greated and was tended to immediately.
Nick
It was very clean in the bathroom, bench was clean, the food was so hot I had to let it cool down before I ate. Service was amazing, fast, good, clean. Period. Best fast food place I have been to! Great job guys u make people's day!
Atmosphere: 5
Food: 5
Service: 5
Zachary Garner
Great for. Very seldom do we have issues or mistakes with our food.
Food generally comes out fast and hot.
Staff always goes above and beyond to fix any mistakes or just to make it a great experience.
Always great to stop in a grab a bite.
Atmosphere: 4
Food: 4
Service: 5
Greg Phelps
Great and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Kaitlynn Hill
Kaitlynn is a great worker!
Atmosphere: 5
Food: 5
Service: 5
Martin Sepko
Avoid this store. Ordered through the app and went through the drive thru to pick up. Was told they were out of food and I would need to cancel through the app - there was no way to cancel the order. Went into the restaraunt to talk to the manager, after proving to her it's not possible to cancel through the app she said not to worry I would be refunded. 3 days later I have not been refunded - so now I have to go through the process with my card company to get the charges reversed. If you call customer service, the call immediately drops - no way to get a refund back from the restaurant Absolutely ridiculous .. DO NOT buy from this location Manager was useless and this point has stolen $18 from me
Atmosphere: 1
Food: 1
Service: 1
Kyler Mcalpine
Went through the drive and the team had an excellent costumer service
Atmosphere: 5
Food: 5
Service: 4
Gigi Blackard
We are currently waiting on our food. It has been 12 minutes since we ordered. Staff member said he doesn't know how to make a firey wrap, manager had to walk him through it. The rest of the food waited while they had to cook the chicken to make the wrap. Literally, no customers in this store and one in the drive thru. They were out of numerous things, floor was sticky. Staff was in no rush to do anything. Absolutely horrible. By the way still waiting, it has now been 15 minutes. And we only ordered one regular burger, a wrap and chicken fries. Just wow.
jimmy coates
This is the worst store ever. Waited in a long line with others in line. No movement. Left, went to Hardee's. In and out with the others that followed.
Sat in line at the drive thru, waited 20 mins before someone would acknowledge that a car was there (but the other lane must have first priority 👌🏻) then waited another 10 mins at the window waiting on a MOBILE ORDER. 90% of the time the store doesn’t have anyone there. Drive thru is a joke, don’t bother going. If I’m hungry for BK I’ll go to Aberdeen instead. From start of order to me picking up took me 30 mins. Might as well not be in a hurry cause you gonna wait regardless
Atmosphere: 2
Food: 2
Service: 1
Joshua MacGibbon
Never thought I would wait 30min for food. Food was half cooked burger, nuggets, and chicken were cold. Fries felt left over and or cold not even worth eating. Dr Pepper tasted like weird water flavored soda. Lady had her kids as a distraction from actually working. One lady with the tattoos decided to entertain her kids and kept the lobby locked so you couldn’t even confront them about the order being messed up. Ignored me as I tried to confront about our horrible order. Let alone touching her kids and finger near her mouth never saw her once go clean her hands. Be cautious of this Burger King.
This is the second time I’ve ordered the big bacon king burger and did not receive that very disappointed
Food: 1
Dustin Donahue
This place is Horrible. 30 minute wait and I'm stuck at in The drive-thru. I also waited to take my order and the person that showed up way after me had their order taken first. This place is horrible and I don't even know why I went here. But I do know it's the last time
Atmosphere: 1
Food: 1
Service: 1
Roy Haymans
Every time I go to the burger king in Carthage they get my order wrong mixed up or I'm sitting in the drive thru over 15 mins went this afternoon drive thru is closed and the doors are locked I called and asked why there was only one person there so they were understaffed I wish they'd put a taco bell there instead my overall experience there has been terrible it either needs new management or just shut down 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
Service is good, food generally comes out quickly and pretty good at that. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
This local needs real help with customer service. With 5 employees working and no other patrons in line. Not a single person acknowledged the fact I was standing at the counter. I was then further ignored when an employee came in walked to the back clocked in and then had another employee ring her food up at the register next to me. I walked out. No reason to come here only to be ignored. I went to Hardee's where i was greated and was tended to immediately.
It was very clean in the bathroom, bench was clean, the food was so hot I had to let it cool down before I ate. Service was amazing, fast, good, clean. Period. Best fast food place I have been to! Great job guys u make people's day!
Atmosphere: 5
Food: 5
Service: 5
Great for. Very seldom do we have issues or mistakes with our food.
Food generally comes out fast and hot.
Staff always goes above and beyond to fix any mistakes or just to make it a great experience.
Always great to stop in a grab a bite.
Atmosphere: 4
Food: 4
Service: 5
Great and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Kaitlynn is a great worker!
Atmosphere: 5
Food: 5
Service: 5
Avoid this store. Ordered through the app and went through the drive thru to pick up. Was told they were out of food and I would need to cancel through the app - there was no way to cancel the order. Went into the restaraunt to talk to the manager, after proving to her it's not possible to cancel through the app she said not to worry I would be refunded. 3 days later I have not been refunded - so now I have to go through the process with my card company to get the charges reversed. If you call customer service, the call immediately drops - no way to get a refund back from the restaurant
Absolutely ridiculous .. DO NOT buy from this location
Manager was useless and this point has stolen $18 from me
Atmosphere: 1
Food: 1
Service: 1
Went through the drive and the team had an excellent costumer service
Atmosphere: 5
Food: 5
Service: 4
We are currently waiting on our food. It has been 12 minutes since we ordered. Staff member said he doesn't know how to make a firey wrap, manager had to walk him through it. The rest of the food waited while they had to cook the chicken to make the wrap. Literally, no customers in this store and one in the drive thru. They were out of numerous things, floor was sticky. Staff was in no rush to do anything. Absolutely horrible. By the way still waiting, it has now been 15 minutes. And we only ordered one regular burger, a wrap and chicken fries. Just wow.
This is the worst store ever. Waited in a long line with others in line. No movement. Left, went to Hardee's. In and out with the others that followed.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Sat in line at the drive thru, waited 20 mins before someone would acknowledge that a car was there (but the other lane must have first priority 👌🏻) then waited another 10 mins at the window waiting on a MOBILE ORDER. 90% of the time the store doesn’t have anyone there. Drive thru is a joke, don’t bother going. If I’m hungry for BK I’ll go to Aberdeen instead. From start of order to me picking up took me 30 mins. Might as well not be in a hurry cause you gonna wait regardless
Atmosphere: 2
Food: 2
Service: 1
Never thought I would wait 30min for food. Food was half cooked burger, nuggets, and chicken were cold. Fries felt left over and or cold not even worth eating. Dr Pepper tasted like weird water flavored soda. Lady had her kids as a distraction from actually working. One lady with the tattoos decided to entertain her kids and kept the lobby locked so you couldn’t even confront them about the order being messed up. Ignored me as I tried to confront about our horrible order. Let alone touching her kids and finger near her mouth never saw her once go clean her hands. Be cautious of this Burger King.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, Classic Wrap Spicy Wrap Honey Mustard Wrap
This is the second time I’ve ordered the big bacon king burger and did not receive that very disappointed
Food: 1
This place is Horrible. 30 minute wait and I'm stuck at in The drive-thru. I also waited to take my order and the person that showed up way after me had their order taken first. This place is horrible and I don't even know why I went here. But I do know it's the last time
Atmosphere: 1
Food: 1
Service: 1
Every time I go to the burger king in Carthage they get my order wrong mixed up or I'm sitting in the drive thru over 15 mins went this afternoon drive thru is closed and the doors are locked I called and asked why there was only one person there so they were understaffed I wish they'd put a taco bell there instead my overall experience there has been terrible it either needs new management or just shut
down 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
Service: 1
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