Worst Mc Donald’s I have ever been to. Manager is rude! Workers are nice. Only has a 95 cleanliness score. Do not go here they will forget your food (happened to me several times) and when they do they are rude.
Atmosphere: 1
Food: 1
Service: 1
Dale Loberger
You would think that McDonalds could figure out automation, but something as simple as a receipt threw off the whole system. I remember now that McDonalds is not a goodnplace to stop for something quick.
Atmosphere: 2
Food: 3
Service: 2
Haley Strickland
I’m not sure what has changed in the past month or so but over the past month I have had nothing but issues with this restaurant. This restaurant is located in a very small town with minimal choices for food options so it’s a place that I frequent more often than not. In the past month or two alone my experiences have just been horrible. At first it was just little things like wrong sauces, mid food, etc. things that are annoying, but you can get over. Today, however I ordered my food in the McDonald’s app 10 minutes prior to getting to the restaurant so I could go through the drive-through quickly and be in and out. However, when I got there, I was asked to wait at their second window for 5 to 10 minutes while five or six other cars behind me got their orders and then by the time I did get my food I was expecting fresh food for having to wait and all of my food was cold, stale, and disgusting And if you try to bring any of these issues to the managers, attention, (the African-American manager with curly hair that is), she will meet you with nothing but attitude and pretend like there is no issue and like they have done no wrong This McDonald’s has lost my business I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Deb Krsnich
Horrible. Dont waste your time here. Asked for receipt. Told to go to next window. At next window waited and waited then told the machine was down. Handed McFlurries that were absolutely soup and when I asked the woman shut the service window and walked away. My husband went inside for replacements and said the line was full of people with incorrect orders.
Atmosphere: 1
Food: 1
Service: 1
Marilyn Lee
I went this morning to get a big breakfast with pancakes. Do you not get hashbrowns with that anymore? I don't know, but they live mine out😳
Taylor Encinosa
Every time I come here, it's something different. Stale fries, extremely dirty lobby, but this time? They screwed up my order, I took it back, and it was still screwed up when they gave it back.
Cassidy
I’ve visited this McDonald’s many times and have never had a negative experience… until now. During my recent visit (11/12/25 around 5pm), the employee working the drive-thru was shockingly rude. She repeatedly yelled at me when she couldn’t hear my order, even though I calmly and politely repeated myself multiple times. Her mocking tone and unprofessional behavior were completely unacceptable. I was genuinely taken aback by how disrespectful she was. It’s clear that better training in customer service and basic courtesy is desperately needed. After this encounter, I will not be returning to this location.
Atmosphere: 1
Food: 5
Service: 1
Derek Reinhardt
Place was very dirty someone spilled a coke of the table and crew working left it they just put napkins over the spilled coke despite it being visible on the table and the floor this was like this when we entered the store it stayed this way for at least 25 minutes while we were waiting the manager finally had a crew member come wipe it all over the table without water just spread it over the complete area with dry napkins and still left it all over the floor This manager and her crew from Saturday evening needs training they did have a wet floor sign up this means they knew the spill was there .
Atmosphere: 1
Food: 5
Service: 5
Leah Coates
I wish “0” was an option here. I was in the restroom washing my hand and an employee flushed and walked out. NO HAND WASHING!!!!!! When I asked if they had a sink in the back she brushed my off! Do not eat here. That’s just gross.
Waiting for twenty min in line while having four people that work there including the manager not say one word and not one person came to help . Pretty sad. I won’t be coming here ever again
Atmosphere: 1
Food: 1
Service: 1
Nathan Verret
Pretty good. Coffee was served quickly at the drive thru. Cashier was polite.
Erick Thomas
Friendly service and clean.
Atmosphere: 4
Food: 3
Service: 4
Sabrina Carson
The nasty place to eat at in Carthage lord cold burger and 🍟 old food they served stop their last night after i left casino they need to shut this place down
Worst Mc Donald’s I have ever been to. Manager is rude! Workers are nice. Only has a 95 cleanliness score. Do not go here they will forget your food (happened to me several times) and when they do they are rude.
Atmosphere: 1
Food: 1
Service: 1
You would think that McDonalds could figure out automation, but something as simple as a receipt threw off the whole system. I remember now that McDonalds is not a goodnplace to stop for something quick.
Atmosphere: 2
Food: 3
Service: 2
I’m not sure what has changed in the past month or so but over the past month I have had nothing but issues with this restaurant. This restaurant is located in a very small town with minimal choices for food options so it’s a place that I frequent more often than not. In the past month or two alone my experiences have just been horrible. At first it was just little things like wrong sauces, mid food, etc. things that are annoying, but you can get over. Today, however I ordered my food in the McDonald’s app 10 minutes prior to getting to the restaurant so I could go through the drive-through quickly and be in and out. However, when I got there, I was asked to wait at their second window for 5 to 10 minutes while five or six other cars behind me got their orders and then by the time I did get my food I was expecting fresh food for having to wait and all of my food was cold, stale, and disgusting And if you try to bring any of these issues to the managers, attention, (the African-American manager with curly hair that is), she will meet you with nothing but attitude and pretend like there is no issue and like they have done no wrong This McDonald’s has lost my business I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Horrible. Dont waste your time here. Asked for receipt. Told to go to next window. At next window waited and waited then told the machine was down. Handed McFlurries that were absolutely soup and when I asked the woman shut the service window and walked away. My husband went inside for replacements and said the line was full of people with incorrect orders.
Atmosphere: 1
Food: 1
Service: 1
I went this morning to get a big breakfast with pancakes. Do you not get hashbrowns with that anymore? I don't know, but they live mine out😳
Every time I come here, it's something different. Stale fries, extremely dirty lobby, but this time? They screwed up my order, I took it back, and it was still screwed up when they gave it back.
I’ve visited this McDonald’s many times and have never had a negative experience… until now. During my recent visit (11/12/25 around 5pm), the employee working the drive-thru was shockingly rude. She repeatedly yelled at me when she couldn’t hear my order, even though I calmly and politely repeated myself multiple times. Her mocking tone and unprofessional behavior were completely unacceptable. I was genuinely taken aback by how disrespectful she was. It’s clear that better training in customer service and basic courtesy is desperately needed. After this encounter, I will not be returning to this location.
Atmosphere: 1
Food: 5
Service: 1
Place was very dirty someone spilled a coke of the table and crew working left it they just put napkins over the spilled coke despite it being visible on the table and the floor this was like this when we entered the store it stayed this way for at least 25 minutes while we were waiting the manager finally had a crew member come wipe it all over the table without water just spread it over the complete area with dry napkins and still left it all over the floor This manager and her crew from Saturday evening needs training they did have a wet floor sign up this means they knew the spill was there .
Atmosphere: 1
Food: 5
Service: 5
I wish “0” was an option here. I was in the restroom washing my hand and an employee flushed and walked out. NO HAND WASHING!!!!!! When I asked if they had a sink in the back she brushed my off! Do not eat here. That’s just gross.
Atmosphere: 1
Food: 1
Service: 1
It's your average fast food nowadays.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Love the daily double meal $7
Atmosphere: 4
Food: 5
Service: 4
Waiting for twenty min in line while having four people that work there including the manager not say one word and not one person came to help . Pretty sad. I won’t be coming here ever again
Atmosphere: 1
Food: 1
Service: 1
Pretty good. Coffee was served quickly at the drive thru. Cashier was polite.
Friendly service and clean.
Atmosphere: 4
Food: 3
Service: 4
The nasty place to eat at in Carthage lord cold burger and 🍟 old food they served stop their last night after i left casino they need to shut this place down
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