Will is the best. He knows my order when I come in. Very pleasant and accommodating. I definitely ask for him everytime I come
Service: 5
stephen gaertner
it looks nice from the outside. However, I didn't go inside...
Rosie A
Clean and nice for birthday parties.
Ficherman A
The ice cream is good, but they have apparently down-sized scoop to half-sized. I ordered 2,scoops this afternoon, and they looked like one small one! I asked the window person if this really was two scoops. She assured me it was. the total ice cream did not make it halfway to the cup cover!
Janelle V.
"I got 31 flavors, but Cherries Jubilee Ain't One"We've been to this location NUMEROUS times now, and each time it seems like they never have Cherris Jubilee. The thing is, they've had it in the past, so it just seems like there's some inconsistency in when they carry it or not.My husband has commented that he's had to physically go into the store and request that they check in the back in order to get the staff member to actually find the ice cream and scoop it. He noted that the staff member is usually very reluctant to even go check.I'm not sure what is going on with the customer service here and/or what is up with the ice cream flavors not being replenished properly...but either way, it is extremely frustrating!I'm giving 3 stars because whenever we've ordered doughnuts from here, we've never had any issues - just the ice cream side!I hope the franchise owner reads this and can do better to hire quality staff members and, more importantly, keep the ice cream flavors up-to-date and properly replenished!
lazayrea smith
Visited this location on 4/23/2023 around closing. Guy with the longer hair (I believe in management) did not blend my smoothie correctly. I advised him that my smoothie was not the correct consistency. Very aggressively, he took my smoothie, poured it back in the blender after I drunk out of it, and then gave it back to me in the same cup and lid.
Shada Cameron
The guy with the longer hair was very rude tonight! Didn’t make our smoothies correct and was rude because I was still deciding what I wanted .
Jared Crump
Decent amount of flavors.
David A Keller
3 stars, negative stars today and 5 for the other times. I get it, that in COVID times it’s nearly impossible to be cheerful. Upon entry I sensed something was amiss. A quick observation of behavior and rapid exit would have served me better today. ;-) Lesson learned.
Julie Penta Karabatos
Yes I recommend this Dunkin' Donuts and Baskin-Robbins. Many years ago I used to work in Cary and I came here a lot the service was wonderful then too! I drove here twice today from Durham. To get a special coffee that I like. I couldn't get it in Morrisville and two Dunkin' Donuts in Durham. I think this is a bigger and more popular location because they're always busy. The staff is very friendly and kind and even though this is not anywhere near my house it's worth the trip out there and I'm trying to work it into my daily routine. They get my order correct too everytime.I had two wonderful service experiences today and I plan to go back many more times. This location has never disappointed me past or present. Thank you!!!
Dine-in closed when other area locations, as well as ice cream shops, have dine-in or at least in-store purchase. It wasn't so much the lack of in-store purchase as it was the poor attitude of the employees who were standing around playing on cell phones. Covid is stressful on all of us, but there's no excuse for poor service.
David A Keller -Realtor
3 stars, negative stars today and 5 for the other times. I get it, that in COVID times it’s nearly impossible to be cheerful. Upon entry I sensed something was amiss. A quick observation of behavior and rapid exit would have served me better today. ;-) Lesson learned.
Matt G.
I'll have one scoop of the Carol Baskin please. I miss the flavors from the 70s like ImPeachment & Cream and Watermelon Gate. Free ice cream on your birthday, don't mind if I do. Download the app and get a free scoop. Put on a hat and a fake moustache and download the app again to your burner phone and get a free scoop again. Doesn't taste as natural as the local ice cream shops, but still pretty good. This is cheaper also. I like the bubble gum flavor, which by the way is perfectly acceptable even when in your 40s.
Richard Jansen
It's Baskin-Robbins, what more can I say!?
Britni Nicol
8 pm just showed up at 7 on a Saturday and myself and 3 other cars were told they’re closed nice job on those hours Google
Will is the best. He knows my order when I come in. Very pleasant and accommodating. I definitely ask for him everytime I come
Service: 5
it looks nice from the outside. However, I didn't go inside...
Clean and nice for birthday parties.
The ice cream is good, but they have apparently down-sized scoop to half-sized. I ordered 2,scoops this afternoon, and they looked like one small one! I asked the window person if this really was two scoops. She assured me it was. the total ice cream did not make it halfway to the cup cover!
"I got 31 flavors, but Cherries Jubilee Ain't One"We've been to this location NUMEROUS times now, and each time it seems like they never have Cherris Jubilee. The thing is, they've had it in the past, so it just seems like there's some inconsistency in when they carry it or not.My husband has commented that he's had to physically go into the store and request that they check in the back in order to get the staff member to actually find the ice cream and scoop it. He noted that the staff member is usually very reluctant to even go check.I'm not sure what is going on with the customer service here and/or what is up with the ice cream flavors not being replenished properly...but either way, it is extremely frustrating!I'm giving 3 stars because whenever we've ordered doughnuts from here, we've never had any issues - just the ice cream side!I hope the franchise owner reads this and can do better to hire quality staff members and, more importantly, keep the ice cream flavors up-to-date and properly replenished!
Visited this location on 4/23/2023 around closing. Guy with the longer hair (I believe in management) did not blend my smoothie correctly. I advised him that my smoothie was not the correct consistency. Very aggressively, he took my smoothie, poured it back in the blender after I drunk out of it, and then gave it back to me in the same cup and lid.
The guy with the longer hair was very rude tonight! Didn’t make our smoothies correct and was rude because I was still deciding what I wanted .
Decent amount of flavors.
3 stars, negative stars today and 5 for the other times. I get it, that in COVID times it’s nearly impossible to be cheerful. Upon entry I sensed something was amiss. A quick observation of behavior and rapid exit would have served me better today. ;-) Lesson learned.
Yes I recommend this Dunkin' Donuts and Baskin-Robbins. Many years ago I used to work in Cary and I came here a lot the service was wonderful then too! I drove here twice today from Durham. To get a special coffee that I like. I couldn't get it in Morrisville and two Dunkin' Donuts in Durham. I think this is a bigger and more popular location because they're always busy. The staff is very friendly and kind and even though this is not anywhere near my house it's worth the trip out there and I'm trying to work it into my daily routine. They get my order correct too everytime.I had two wonderful service experiences today and I plan to go back many more times. This location has never disappointed me past or present. Thank you!!!
Restaurantji Recommends
Dine-in closed when other area locations, as well as ice cream shops, have dine-in or at least in-store purchase. It wasn't so much the lack of in-store purchase as it was the poor attitude of the employees who were standing around playing on cell phones. Covid is stressful on all of us, but there's no excuse for poor service.
3 stars, negative stars today and 5 for the other times. I get it, that in COVID times it’s nearly impossible to be cheerful. Upon entry I sensed something was amiss. A quick observation of behavior and rapid exit would have served me better today. ;-) Lesson learned.
I'll have one scoop of the Carol Baskin please. I miss the flavors from the 70s like ImPeachment & Cream and Watermelon Gate. Free ice cream on your birthday, don't mind if I do. Download the app and get a free scoop. Put on a hat and a fake moustache and download the app again to your burner phone and get a free scoop again. Doesn't taste as natural as the local ice cream shops, but still pretty good. This is cheaper also. I like the bubble gum flavor, which by the way is perfectly acceptable even when in your 40s.
It's Baskin-Robbins, what more can I say!?
8 pm just showed up at 7 on a Saturday and myself and 3 other cars were told they’re closed nice job on those hours Google