Panera Bread

Name: Panera Bread
Address: 2002 Kildaire Farm Rd, Cary, North Carolina, 27518, US
Telephone: (919) 261-7916
Price range: $
Rating: 3.8

$ • Cafe, Salad, Soup

Hours:
2002 Kildaire Farm Rd, Cary
(919) 261-7916

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About Panera Bread

Panera Bread is a restaurant with a relatively new location, conveniently close to homes for some customers. The food offerings are generally satisfactory; however, there have been issues with portion sizes, which have been observed to be smaller than at other Panera Bread locations. There have been specific complaints about soup bowls being only half full and a consistent lack of bread, including stale bagels that were inedible. Unfortunately, the restaurant has removed hot bowls from their menu, which were popular among some customers. The decor is modern yet calming, with many areas that can be used for work or study with a laptop or tablet. The environment is clean and well-maintained, with staff frequently checking and cleaning tables. Customer service has been praised for being friendly and genuine, with staff like Bobby providing outstanding, personalized service. The drive-through staff are kind, patient, and professional, helping customers choose from many delicious options. The self-serve drinks are plentiful, and the food quality is generally good, with quick preparation times. Vegetarian options are available, and staff are helpful in guiding customers through the menu. Despite some menu changes and issues with portion sizes, many customers appreciate the welcoming atmosphere and the efforts of the staff to create a positive experience.