Panera Bread

Name: Panera Bread
Address: 2002 Kildaire Farm Rd, Cary, North Carolina, 27518, US
Telephone: (919) 261-7916
Price range: $
Rating: 3.8

$ • Cafe, Salad, Soup

Hours:
2002 Kildaire Farm Rd, Cary
(919) 261-7916

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About Panera Bread

Panera Bread is a restaurant with a relatively new location, conveniently close to homes for some customers. The food offerings are generally satisfactory; however, there have been issues with portion sizes, which have been observed to be smaller than at other Panera Bread locations. There have been specific complaints about soup bowls being only half full and a consistent lack of bread, including stale bagels that were inedible. Unfortunately, the restaurant has removed hot bowls from their menu, which were popular among some customers.

Customers have had mixed experiences with the service. While some have found the staff to be gracious and personable, others have reported an impersonal experience. Ordering at automated kiosks has led to challenges, such as malfunctioning machines and difficulty customizing orders. There have been cases of customers being charged more than the displayed price, without clear explanations provided.

Recent changes to the menu due to testing have resulted in the removal of some preferred items, causing some regular customers to visit alternative locations. Despite these challenges, the food quality has generally been considered good.