Starbucks
2840 NC Highway 55, High House Rd Shops, 55, Cary
(919) 387-3482
Recent Reviews
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Both coffees were prepared absolutely correctly. Can you tell that we know our stuff :)
Atmosphere: 4
Food: 5
Service: 5
Pretty typical Starbucks. Glad to say it has gotten much cleaner over the last few months and the team are working much better than in the past. Staff are pretty friendly. Lots of people mention the slow service, that is a company wide issue with Starbucks since they prioritize drive thru, then app orders. If you actually walk in to order your drink will always be last made. Hate that - if a person actually takes time to come in to building they should be first.
Atmosphere: 4
Food: 4
Service: 4
This review is solely on my drink and NOT the store. That new Cran- merry orange lemonade refresher is AWFUL!! It hurt my feelings when I got my drink. In my opinion that is the worst drink I ever tasted next to the pink drink. That combo along with the spices makes me think I'm drinking dirt. And I never ate dirt before. Just the particles in my mouth. OMG!!! But I do love Starbucks.
Atmosphere: 4
Food: 1
Service: 4
This was my favorite Starbucks they hired this new girl and she makes your coffee taste like a cup of milk she needs to be better trained for sure… in response to your message she remade it 3 times and claims it’s the recipe, however, everyone else’s taste amazing but hers, theirs no point in remaking something if it’s obviously a training issue
Atmosphere: 2
Food: 1
Service: 2
I was drinking a matcha latte and I felt something in my mouth. I spit it out, only to find a fruit fly in my drink. This was my first time experiencing something like this, and I’m extremely disappointed and disgusted.
Vegetarian options: Croissants, cookies, loafs
Atmosphere: 5
Food: 5
Service: 5
Tom is never a nice person. Never smiles. I have gone in several times and I receive the same rudeness from him. If you ask for a remake he acts like you’re not a paying customer. Will not return to Starbucks with people that act like he does. Just unpleasant. This was at 7:30pm on Saturday btw. The place was empty. No line.
i am so distraught bc all i wanted was a venti iced blonde vanilla latte and they gave me brown milk. it was so gross and nasty what if i was having a bad day that truly would’ve been the straw to break the camels back. dear starbucks please give me my iced blonde vanilla latte correctly please it’s all i want please
Quick and efficient
Atmosphere: 4
Food: 5
Service: 5
So disappointed! My order was significantly delayed. Not only did it take too long to get the drink I ordered, but the staff had a terrible attitude.Please train your staff to improve in every aspect.
Restaurantji Recommends
Place is becoming a dump. Filthy floors, SLLLOOOWWW service. And some weird guys working there. Also becoming the taxi driver hangout with all the filth that comes with that. Now a no-go.
Atmosphere: 1
Food: 2
Service: 1
Big guy with glasses had me waiting for ten minutes making like seven orders for people that weren’t even there. The guy has zero time management. Probably won’t be coming here again mainly because of this guy.
Atmosphere: 1
Service: 1
My Frappuccino was good, but getting it was very slow.
Atmosphere: 4
Service: 4
This is by far the worst Starbucks I have ever been to. It took 30 minutes to get 1 pike roast. They finally give it to me and it’s leaking everywhere. It took another 10 minutes for them to address while I sat in the drive thru. I will never return to this place ever again.
Atmosphere: 1
Food: 1
Service: 1
I came in for a cup of coffee with plant-based milk. There were no customers behind me, and there were about 5 customers inside with their orders. When I asked about the ingredients of the milks offered, the manager overheard, told me if my dairy allergies were severe enough to warrant an epi-pen, then I shouldn't be there. I was having THE WORST day before this interaction, and in my frustration, I just left. Had I been in a better state of mind, I would have explained that I have worked in the food industry for decades, I understand how allergies work (including cross contamination), that I just wanted to see the ingredients in the creamer (because I am also allergic to carageenan, which is in a lot of vegan foods, including creamers) - If the ingredients were a go for me, great, and if not, I would have just done without.
Dietary restrictions: Offer a space for folks to see what ingredients are in your products, either online or in a book.
Atmosphere: 1
Service: 1
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